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Phone Scheduler Jobs (NOW HIRING)

Phone Operator (51257)

Valparaiso, IN · On-site

$14.25 - $17.75/hr

NoneDescriptionAs a Scheduler, you will use a multi-line phone system and our scheduling software to greet and register patients, schedule their appointments, assist them with any questions, and ...

AON Phone Operator

Bristol, TN · On-site

$13.75 - $17/hr

Operates the phone system and assists with scheduling patients. Coordinates the operation of the ... Schedules patient appointments * Works incoming referrals * Receives and places all Doctor to ...

Medical Phone Operator

Fairhope, AL · On-site

$14.50 - $18/hr

... Phone Operator to join our team in Fairhope, Alabama. In this important role, you will serve as a ... Schedule & Benefits * Monday-Friday * Day shift only * No weekends * Paid holidays * Health ...

rtNOW Appointment Scheduler

Frankenmuth, MI · On-site

$15.75 - $20/hr

... phone, e-mail, text or patient portal systems. • Receive incoming phone calls, emails, and texts to greet patients, answer questions, coordinate scheduling, and provide a patient centered ...

rtNOW Appointment Scheduler

Frankenmuth, MI · On-site

$15.75 - $20/hr

... phone, e-mail, text or patient portal systems. • Receive incoming phone calls, emails, and texts to greet patients, answer questions, coordinate scheduling, and provide a patient centered ...

FT Central Scheduler

Mankato, MN · On-site

$17.25 - $22/hr

This person will work with patients directly in the office, as well as on the phone. Scheduling requires data input into our scheduling software, insurance collection and verification, and chart ...

New

Available to work a flexible schedule including evenings, weekends, and holidays. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an ...

Procedure Scheduler CMG

Gastonia, NC

$17.25 - $22.25/hr

Provides excellent customer service both in-person and over the phone, schedules appointments independently and/or with centralized scheduling. Obtains referrals and prior-authorizations as needed ...

Patient Scheduler

Palo Alto, CA · On-site

$35.81 - $38.96/hr

Proactively contact patients by phone, scheduling appointments with a patient-centered approach, professionalism, and exceptional customer service. * Apply established clinical and scheduling ...

Procedure Scheduler CMG

Gastonia, NC · On-site

$17.25 - $22.25/hr

Provides excellent customer service both in-person and over the phone, schedules appointments independently and/or with centralized scheduling. Obtains referrals and prior-authorizations as needed ...

Patient Scheduler

Palo Alto, CA · On-site

$35.81 - $38.96/hr

Proactively contact patients by phone, scheduling appointments with a patient-centered approach, professionalism, and exceptional customer service. * Apply established clinical and scheduling ...

Procedure Scheduler CMG

Gastonia, NC · On-site

$17.25 - $22.25/hr

Provides excellent customer service both in-person and over the phone, schedules appointments independently and/or with centralized scheduling. Obtains referrals and prior-authorizations as needed ...

$22/hr

Available to work a flexible schedule including evenings, weekends, and holidays. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an ...

Showing results 41-60

Phone Scheduler information

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$12

$18

$26

How much do phone scheduler jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for phone scheduler in the United States is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges phone schedulers face when managing high call volumes and appointment requests?

Phone Schedulers often encounter challenges in balancing a high volume of incoming calls while maintaining accuracy and professionalism. Managing overlapping or last-minute appointment requests can require quick thinking and effective prioritization skills. Additionally, they need to communicate clearly with both clients and team members to prevent scheduling conflicts and ensure smooth operations. Adapting to different scheduling software and maintaining a calm demeanor during peak hours are essential for success in this role.

What does a phone scheduler do?

A phone scheduler is responsible for managing and coordinating appointments, meetings, or reservations over the phone. They often work in offices, medical practices, or service-based businesses, ensuring that schedules are organized efficiently and clients or patients are reminded of their appointments. Their duties may also include answering calls, handling cancellations or rescheduling, and maintaining accurate records in scheduling systems.

What is the difference between Phone Scheduler vs Medical Receptionist?

AspectPhone SchedulerMedical Receptionist
CredentialsBasic computer skills, communication skillsHigh school diploma, medical office training
Work EnvironmentCall centers, healthcare officesClinics, hospitals, healthcare facilities
Employer & IndustryHealthcare providers, clinicsHospitals, outpatient clinics
Primary RoleScheduling appointments via phoneManaging patient check-in, scheduling, and phone calls

The main difference is that a Phone Scheduler primarily focuses on scheduling appointments over the phone, often in healthcare settings, while a Medical Receptionist handles a broader range of front-desk duties, including patient check-in, billing, and general administrative tasks. Both roles require strong communication skills, but Medical Receptionists typically need more comprehensive medical office training.

What are the key skills and qualifications needed to thrive as a phone scheduler, and why are they important?

To thrive as a Phone Scheduler, you need strong organizational skills, attention to detail, and experience with appointment setting, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools is commonly required. Excellent communication, patience, and problem-solving abilities help you manage client interactions and resolve scheduling conflicts. These skills ensure accurate scheduling, efficient workflow, and positive experiences for both clients and staff.
More about Phone Scheduler jobs

What cities are hiring for Phone Scheduler jobs?

Cities with the most Phone Scheduler job openings:

What states have the most Phone Scheduler jobs?

States with the most job openings for Phone Scheduler jobs include:

Infographic showing various Phone Scheduler job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,531 per year, or $18.5 per hour.

Phone Operator (51257)

HealthLinc

Valparaiso, IN • On-site

$14.25 - $17.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.


HealthLinc rating

8.0

Company rating: 8.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Phone OperatorPosition Type: Full Time Job Shift: Day Education Level: High School Travel Percentage: NoneDescriptionAs a Scheduler, you will use a multi-line phone system and our scheduling software to greet and register patients, schedule their appointments, assist them with any questions, and direct their calls as necessary. This position will work closely with the call center staff and will report to the Call Center Manager.JOB RESPONSIBILITIES:Registers or verifies patient information for every phone call, schedules patient appointments according to provider scheduling templates, and instructs patients accordingly in preparation of their appointment.Provides information to patients regarding scheduling, insurance coverage and other information as authorized by the Call Center Lead/Call Center Manager.Sends tasks to providers and other staff as necessary.Receives and logs voicemails and conducts call backs as necessary.Consults with Call Center Lead/Call Center Manager for scheduling conflicts.Calls to patients to remind them of and confirm their appointments.Will fill-in as an Operator if the Operator line is full.All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH).Performs other duties as assigned.Level 2 (in addition to above)Performs no show appointments and submits proper timely notification to the Site Operations Director of such.Makes Gap in Care calls and schedules patients accordingly.Upon receiving a certification in Crisis Management, will respond to crisis calls as backup.Level 3 (in addition to above)Coordinates the rescheduling of providers appointments as needed.May receive payments for medical and dental charges for patients over the phone.Serves as a point of contact for MCE requirements for other staff.QualificationsREQUIRED QUALIFICATIONS:Education/TrainingHigh School diploma or equivalentAssociates degree (not required but highly preferred)ExperienceAt least one year of customer service experienceAt least one year of experience in a call center setting (not required but highly preferred)Skills/Job RequirementStrong customer service skillsStrong organizational and time management skillsExcellent written and verbal communication skillsProven ability to work well in a team environmentAbility to remain flexible and adaptableBilingual in Spanish preferredAbility to follow HealthLinc policies and proceduresTechnology SkillsOperate a multi-line phone system and other office equipment including printers, fax machines, etc.Basic software skills (Microsoft Office, EHR, online sources, etc.)REQUIRED TRAINING:All assigned Relias training


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