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Phone Representative Jobs in Virginia (NOW HIRING)

mimirtechnologies

Job brief: We're looking for an energetic sales representative to actively seek out and engage ... Reach out to customer leads through phone, email as required. * Solve customer problems and ...

Langley

Collections Representative

Newport News, VA · On-site

$17.64 - $21.78/hr

As a Collections Representative you'll receive competitive hourly pay plus the opportunity to earn ... Recommends resolutions to members with delinquent accounts by phone, manages and follows up when ...

Waste Connections

Collections Representative

Norfolk, VA · On-site

$23 - $25/hr

Bay Disposal has an immediate opening for a Collections Representative based in Norfolk, VA ... In this position you will be responsible for reaching out to our delinquent accounts via phone ...

Waste Connections

Collections Representative

Norfolk, VA · On-site

$23 - $25/hr

Bay Disposal has an immediate opening for a Collections Representative based in Norfolk, VA ... In this position you will be responsible for reaching out to our delinquent accounts via phone ...

PestNow

Customer Service Representative

Sterling, VA · On-site

$18 - $20/hr

Answer a multi-line phone system promptly and courteously. * Schedule service appointments and ... Represent the company with excellence in every interaction. Qualifications * High school diploma or ...

PestNow

Customer Service Representative

Sterling, VA · On-site

$18 - $20/hr

Answer a multi-line phone system promptly and courteously. * Schedule service appointments and ... Represent the company with excellence in every interaction. Qualifications * High school diploma or ...

PestNow

Customer Service Representative

Sterling, VA · On-site

$15.75 - $21.50/hr

Answer a multi-line phone system promptly and courteously. * Schedule service appointments and ... Represent the company with excellence in every interaction. Qualifications * High school diploma or ...

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All JobsPhone Representative JobsPhone Representative Jobs in Virginia

Phone Representative information

See Virginia salary details

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How much do phone representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for phone representative in Virginia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.16 per hour, depending on experience, location, and employer.

What is a phone representative?

Phone representatives, also known as call center agents or customer service representatives, are professionals who handle incoming and outgoing calls for a company. Their main responsibilities include answering customer inquiries, resolving issues, providing information about products or services, and processing orders or complaints. Phone representatives are trained to communicate clearly, maintain a positive attitude, and ensure customer satisfaction during each interaction. They often use specialized software to log calls and access customer information. This role is essential for businesses that rely on strong customer support and communication.

What are the key skills and qualifications needed to thrive as a phone representative?

To thrive as a Phone Representative, you need strong verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center technology is typically required. Patience, problem-solving, and a positive attitude are crucial soft skills for handling diverse customer inquiries and resolving issues efficiently. These abilities ensure high customer satisfaction, effective service delivery, and contribute to a positive brand reputation.

What are some common challenges faced by phone representatives, and how can they be managed effectively?

Phone Representatives often encounter challenges such as handling difficult or upset callers, managing high call volumes, and staying focused during repetitive tasks. Effective time management and strong communication skills are essential for maintaining professionalism and resolving issues efficiently. Many organizations provide regular training and support to help representatives improve their conflict resolution abilities and stay motivated. Building rapport with callers and collaborating with team members for complex issues can also contribute to a more positive work experience.

What is the difference between Phone Representative vs Customer Service Representative?

AspectPhone RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote, or in-officeCall centers, retail, or office settings
Industry UsageTelecommunications, sales, supportRetail, tech, banking, support
Common Search IntentJob roles focused on phone communicationCustomer support via phone, email, or chat

Both roles involve assisting customers, often via phone, and require strong communication skills. A Phone Representative typically focuses on handling inbound or outbound calls in call centers or remote settings, often in sales or technical support. Customer Service Representatives may work across various industries, providing support through multiple channels, including phone, email, or chat. While overlapping, Phone Representatives are more specialized in phone-based interactions, whereas Customer Service Representatives may have broader communication responsibilities.

How to become a phone representative?

To become a phone representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with phone systems or CRM software can be beneficial, and some employers may require training or certification in customer service techniques.

What are the most commonly searched types of Phone Representative jobs in Virginia?

The most popular types of Phone Representative jobs in Virginia are:

What are popular job titles related to Phone Representative jobs in Virginia?

For Phone Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Phone Representative jobs in Virginia look for?

The top searched job categories for Phone Representative jobs in Virginia are:

What are popular job titles related to Phone Representative jobs in VA?

For Phone Representative jobs in VA, the most frequently searched job titles are:

Phone Representative jobs near you
Infographic showing various Phone Representative job openings in Virginia as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution, with an average salary of $33,010 per year, or $15.9 per hour.

Sales Representative

mimirtechnologies

On-site

Contractor

Re-posted 21 days ago

Job description

Job brief:


We're looking for an energetic sales representative to actively seek out and engage customer prospects. You will provide appropriate solutions for every customer in order to drive revenue growth, and add new customers.


Responsibilities:


  • Demo and sell products to existing and prospective customers
  • Establish and maintain positive business and customer relationships
  • Reach out to customer leads through phone, email as required.
  • Solve customer problems and complaints to maximize satisfaction
  • Achieve sales targets and outcomes.
  • Collaborate within team members and other departments
  • Generate reports on new sale, target achievements, issues to the management.
  • Get feedback and improve constantly.


Requirements:


  • Proven work experience as a sales representative
  • Fluency in MS Office
  • Familiarity with CRMs practices.
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Prioritizing, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback
  • BS/BA degree or equivalent
Employment Type: CONTRACTOR

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