ZipRecruiter

Log In

1

Phone Representative Jobs in Virginia (NOW HIRING)

Glass Rhino Corp

Be Seen First

Computer and Phone Technical Sales Associate

Haymarket, VA · On-site

$14 - $20/hr

Computer and Phone Technical Sales Associate We are looking for a Sales Associates to provide ... Proven work experience as a Retail Sales Representative, Sales Associate or similar role * Basic ...

Turn2Partners

Contact Center Representative

Alexandria, VA · On-site

$19 - $24.50/hr

This role is a great fit for someone who enjoys customer service, phone-based support, and working in a structured, team-oriented environment. The Contact Center Representative will interact with ...

Glass Rhino Corp

Be Seen First

Computer and Phone Technical Sales Associate

Haymarket, VA · On-site

$14 - $20/hr

Computer and Phone Technical Sales Associate We are looking for a Sales Associates to provide ... Proven work experience as a Retail Sales Representative, Sales Associate or similar role * Basic ...

Archer Travel Service, Inc

Customer Representative

Fairfax, VA · On-site

$16.50 - $22.50/hr

About the job Customer Representative About the job Travel customer representative As a Travel ... Respond promptly and professionally to client inquiries via email, phone, and messaging platforms ...

Archer Travel Service, Inc

Customer Representative

Richmond, VA · On-site

$15.75 - $21.50/hr

About the job Customer Representative About the job Travel customer representative As a Travel ... Respond promptly and professionally to client inquiries via email, phone, and messaging platforms ...

Weed Man

Outdoor Marketing Representative

Richmond, VA · On-site

Our reps will be canvassing neighborhoods offering free, no-obligation lawn care quotes. The ... Obtain names and phone numbers of potential customers. * Distribute necessary promotional material

previous page

Showing results 41-60

All JobsPhone Representative JobsPhone Representative Jobs in Virginia

Phone Representative information

See Virginia salary details

$8

$15

$25

How much do phone representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for phone representative in Virginia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.16 per hour, depending on experience, location, and employer.

What are some common challenges faced by phone representatives, and how can they be managed effectively?

Phone Representatives often encounter challenges such as handling difficult or upset callers, managing high call volumes, and staying focused during repetitive tasks. Effective time management and strong communication skills are essential for maintaining professionalism and resolving issues efficiently. Many organizations provide regular training and support to help representatives improve their conflict resolution abilities and stay motivated. Building rapport with callers and collaborating with team members for complex issues can also contribute to a more positive work experience.

How to become a phone representative?

To become a phone representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or familiarity with call center software can be beneficial, and some employers may require training or certification in specific tools or procedures.

What is a phone representative?

Phone representatives, also known as call center agents or customer service representatives, are professionals who handle incoming and outgoing calls for a company. Their main responsibilities include answering customer inquiries, resolving issues, providing information about products or services, and processing orders or complaints. Phone representatives are trained to communicate clearly, maintain a positive attitude, and ensure customer satisfaction during each interaction. They often use specialized software to log calls and access customer information. This role is essential for businesses that rely on strong customer support and communication.

What is the difference between Phone Representative vs Customer Service Representative?

AspectPhone RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote, or in-officeCall centers, retail, or office settings
Industry UsageTelecommunications, sales, supportRetail, tech, banking, support
Common Search IntentJob roles focused on phone communicationCustomer support via phone, email, or chat

Both roles involve assisting customers, often via phone, and require strong communication skills. A Phone Representative typically focuses on handling inbound or outbound calls in call centers or remote settings, often in sales or technical support. Customer Service Representatives may work across various industries, providing support through multiple channels, including phone, email, or chat. While overlapping, Phone Representatives are more specialized in phone-based interactions, whereas Customer Service Representatives may have broader communication responsibilities.

What are the key skills and qualifications needed to thrive as a phone representative?

To thrive as a Phone Representative, you need strong verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center technology is typically required. Patience, problem-solving, and a positive attitude are crucial soft skills for handling diverse customer inquiries and resolving issues efficiently. These abilities ensure high customer satisfaction, effective service delivery, and contribute to a positive brand reputation.
What are the most commonly searched types of Phone Representative jobs in Virginia? The most popular types of Phone Representative jobs in Virginia are:
What are popular job titles related to Phone Representative jobs in Virginia? For Phone Representative jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Phone Representative jobs in Virginia look for? The top searched job categories for Phone Representative jobs in Virginia are:
What are popular job titles related to Phone Representative jobs in VA? For Phone Representative jobs in VA, the most frequently searched job titles are:
Phone Representative jobs near you
Infographic showing various Phone Representative job openings in Virginia as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $33,010 per year, or $15.9 per hour.

Computer and Phone Technical Sales Associate

Glass Rhino Corp

Haymarket, VA • On-site

$14 - $20/hr

Part-time

Posted 28 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Computer and Phone Technical Sales Associate

We are looking for a Sales Associates to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

  • Provide timely and quality repairs on customers smartphones, tablets and computers
  • Maintain proper inventory controls
  • Maintain high quality standards of customer service and care
  • Promote and upsell additional products and electronic accessories
  • Meet key performance standards and productivity goals
  • Abide by company policies and procedures
  • Provide knowledgeable and effective communication on repair process/updates to customers
  • Maintain a clean and organized work space
  • Strive to constantly improve skills and move up
  • Demonstrate a high level of motivation
  • Look for ways to improve business performance and enhance customer service experience
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Stay up-to-date with new products/services

Requirement and Skills

  • High school diploma
  • Be a critical thinker


  • Sales / customer service experience required
  • Bilingual in Spanish (Optional)
  • Ability to work in a fast paced environment with a positive attitude
  • Ability to follow directions and specific process steps to ensure quality workmanship
  • Excellent communication and organizational skills
  • Ability to work a flexible schedule including nights, weekends, and holidays if needed
  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role
  • Basic math skills
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts

Plus++:

  • Knowledgeable with Mobile device repair (iPhone’s, iPad’s, etc)
  • Ability to Setup PC's, Macs and mobile devices
  • Possesses In depth Windows, Mac OSX and iOS systems
  • Working knowledge of Apple Products
  • Working knowledge of Windows
  • Working knowledge of Android
  • Technical Acumen

ABOUT EXPERIMAX BY TECHY

Experimax is an innovative retail technology and service brand, specializing in pre-owned computers and low cost repair, upgrade and installation services. In 2009, founder and President of Experimax Jim Muir opened his first location, initially called The Mac Toy Store, in West Palm Beach. From 2009 to 2013 the business expanded exponentially which motivated Muir to franchise and, after discussions, with United Franchise Group CEO Ray Titus, decided to join the United Franchise Group.

Techy has established itself as the household name in cell phone, tablet, and computer repair in South Florida. We are expanding quickly and now is the time to become a part of our up-and-coming brand name in an industry that is steadily on the rise. As we grow and continue to expand, we are in need of good employees who can see themselves developing with the company. We not only want to be the best in repairing any technological device, we also want to be the best in customer service so that our name continues to cultivate within the community.

Experimax , specializes in the sale of certified pre-owned devices such as Laptops, Desktops, Phones, Tablets and other accessories. Your local Experimax can also repair, upgrade or buy your current device(s), and no appointment is ever necessary. The brand offers a one-year guarantee, which takes the risk out of buying pre-owned. Today, there are more than 250+ locations across the globe; Experimax powered by Techy can be found in Australia, Mexico, Chile, South Africa, Canada, Nigeria and Uruguay. The brand has seen tremendous growth with no sign of slowing down.

Job Types: Full-time, Part-time

Salary: $14.00 - $20.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Mentorship

Schedule:

  • 4 or 8 hour shift
  • Day shift
  • Monday to Saturday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Haymarket, VA: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Required)

Experience:

  • Cell phone repair: 3 years (Optional ++)
  • Computer repair: 3 years (Optional ++)
  • Sales and Customer Service: 3 years (Optional ++)

Work Location: In person