ZipRecruiter

Log In

2

Part Time Phone Representative Jobs in Virginia (NOW HIRING)

next page

Showing results 1-20

All JobsPhone Representative JobsPart Time Phone Representative JobsPart Time Phone Representative Jobs in Virginia

Part Time Phone Representative information

What is a part time phone representative?

Part time phone representatives are customer service professionals who handle inbound or outbound calls for a company on a part-time schedule. Their main duties include answering customer inquiries, providing information, resolving issues, and sometimes making sales or conducting surveys over the phone. They typically work set hours each week that are less than full-time, offering flexibility for students, parents, or those seeking supplemental income. Strong communication skills, patience, and the ability to handle multiple tasks are essential for this role.

What are the key skills and qualifications needed to thrive as a part time phone representative?

To thrive as a Part Time Phone Representative, strong verbal communication, active listening, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, professionalism, and a customer-focused attitude help individuals stand out in this role. These skills ensure efficient resolution of customer inquiries, foster positive customer experiences, and support organizational goals.

How does a part time phone representative typically balance call volume with providing quality customer service?

Part time phone representatives often manage high call volumes while ensuring each customer receives attentive, effective service. This balance is achieved through efficient call handling techniques, staying organized with scripts and guidelines, and using customer relationship management (CRM) tools to track interactions. Representatives are encouraged to listen actively, address concerns promptly, and know when to escalate issues. Regular training and feedback sessions help team members continuously improve their service quality despite time constraints.

What is the difference between Part Time Phone Representative vs Customer Service Associate?

AspectPart Time Phone RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote or on-siteRetail stores, call centers, or office settings
Industry UsageTelecommunications, sales, supportRetail, hospitality, support services
Search IntentPart time, phone-based customer support rolesCustomer service jobs, retail support

Part Time Phone Representatives and Customer Service Associates often share similar credentials and work environments. The main difference lies in their typical work settings and industry focus, with Part Time Phone Representatives primarily working in call centers or remotely handling phone-based support, while Customer Service Associates may work in retail or various support roles. Both roles are suitable for individuals seeking part-time, customer-focused positions.

What are the most commonly searched types of Phone Representative jobs in Virginia?

The most popular types of Phone Representative jobs in Virginia are:

What cities in Virginia are hiring for Part Time Phone Representative jobs?

Cities in Virginia with the most Part Time Phone Representative job openings:

Part Time Phone Representative jobs near you

Part-Time Receptionist

Berglund Chrysler Jeep Dodge Ram Fiat

Roanoke, VA

$14 - $15/hr

Part-time

Posted 27 days ago

Job description

Looking for a Flexible Part-Time Opportunity?

 Berglund Chrysler Jeep Dodge Ram Fiat is seeking a friendly and professional Part-Time Receptionist to join our team in Roanoke, VA. You greet customers, answer and direct incoming calls, assist with customer inquiries, and help create a welcoming experience for every guest.

This position is a great fit for:

  • College students looking for professional work experience
  • Someone seeking extra income through afternoon/evening or Saturday hours
  • Individuals who enjoy working with people in a fast-paced, customer-focused environment
Responsibilities  
  • Greet and welcome customers and visitors with a positive attitude
  • Answer and direct incoming phone calls promptly and professionally
  • Maintain an organized and tidy reception area
  • Handle inquiries and provide information about the dealership and its services
  • Assist with administrative tasks as needed
Requirements
  • Previous experience in a receptionist or customer service role preferred
  • Professional appearance and demeanor
  • Reliable and punctual with a strong work ethic
Benefits
  • $14.00 - $15.00 per hour, paid bi-weekly.
  • Flexible part-time schedule, generally 4pm to 7pm (not everyday) and Saturdays.
  • Professional, team-oriented environment.
  • Opportunity to gain experience in an automotive dealership.
  • Potential future growth opportunities with Berglund Automotive.
About the Company

Berglund Chrysler Jeep Dodge Ram Fiat is part of Berglund Automotive, a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia. We are dedicated to delivering quality service to customers and providing a rewarding workplace for our employees recognizing that their success drives our continued excellence.

Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.

Apply