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Phone Operator Jobs in Hawaii (NOW HIRING)

Grand Hyatt Kauai

PBX Operator - Part Time

Koloa, HI · On-site

$27.92/hr

This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Operator must work well handling ...

Hyatt

PBX Operator - Part Time

Koloa, HI · On-site

$27.92/hr

This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Operator must work well handling ...

Sportradar

Sports Data Operator

Honolulu, HI

$45/hr

... Android phone/tablet) Who: You must be at least 18 years old, with a strong knowledge of one or ... We provide sports federations, news media, consumer platforms, and sports betting operators with a ...

Sportradar

Sports Data Operator

Honolulu, HI · On-site

$45/hr

... Android phone/tablet) Who: You must be at least 18 years old, with a strong knowledge of one or ... We provide sports federations, news media, consumer platforms, and sports betting operators with a ...

Azul Hospitality

PBX Operator - Koloa Landing

Koloa, HI

$23 - $26/hr

Direct phone calls to the appropriate departments. * Monitor and track guest requests. Ensure guest requests are completed in a timely manner. * Utilize hotel radio systems to communicate with other ...

Sportradar

Sports Data Operator

Honolulu, HI · On-site

$45/hr

... Android phone/tablet) Who: You must be at least 18 years old, with a strong knowledge of one or ... We provide sports federations, news media, consumer platforms, and sports betting operators with a ...

Securitas Technology

Alarm Monitoring Operator I

Honolulu, HI · On-site

$17.25 - $22.75/hr

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events ...

Securitas Technology

Alarm Monitoring Operator I

Aiea, HI · On-site

$17 - $22.50/hr

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events ...

Securitas Technology

Alarm Monitoring Operator I

Pearl City, HI · On-site

$18.25 - $23.75/hr

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events ...

Securitas Technology

Alarm Monitoring Operator I

Pearl City, HI · On-site

$18.25 - $23.75/hr

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events ...

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Showing results 21-40

All JobsPhone Operator JobsPhone Operator Jobs in Hawaii

Phone Operator information

See Hawaii salary details

$9

$18

$26

How much do phone operator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for phone operator in Hawaii is $18.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.24 per hour, depending on experience, location, and employer.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, which equates to approximately $31,000 to $41,600 annually for full-time work. Salaries can vary based on experience, location, and the specific employer, with some roles offering additional benefits or shift differentials.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.
More about Phone Operator jobs
What are popular job titles related to Phone Operator jobs in Hawaii? For Phone Operator jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Phone Operator jobs in Hawaii look for? The top searched job categories for Phone Operator jobs in Hawaii are:
What are popular job titles related to Phone Operator jobs in HI? For Phone Operator jobs in HI, the most frequently searched job titles are:
Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,595 per year, or $18.6 per hour.

PBX Operator - Part Time

Grand Hyatt Kauai

Koloa, HI • On-site

$27.92/hr

Part-time

Medical, Dental, Vision, Life, PTO

Posted 21 days ago

Job description

Join us for this incredible opportunity to be part of our Rooms Team as a PBX Operator at Grand Hyatt Kauai located in Poipu, Hawaii.
This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Operator must work well handling a high volume of calls and should be comfortable and able to answer questions relating to the hotel.
90 Day Probationary Rate: $23.73 per hour / Hourly Rate: $27.92 per hour
We offer excellent benefits:
  • Free room nights, Discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental and Vision Insurance
  • Basic Life Insurance
  • Paid vacation, sick days and personal days
  • Paid Family Bonding Time
  • Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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