$14.75 - $20/hr
Engaging with members over the phone, you'll deliver personalized service while maintaining a positive and professional demeanor. You'll also collaborate with team members to enhance service delivery ...
$14.75 - $20/hr
Engaging with members over the phone, you'll deliver personalized service while maintaining a positive and professional demeanor. You'll also collaborate with team members to enhance service delivery ...
... phone or video appointment to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers' banking ...
... phone or video appointment to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers' banking ...
... phone or video appointment to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers' banking ...
... phone or video appointment to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers' banking ...
$14.75 - $20/hr
Engaging with members over the phone, you'll deliver personalized service while maintaining a positive and professional demeanor. You'll also collaborate with team members to enhance service delivery ...
$14.75 - $20/hr
Engaging with members over the phone, you'll deliver personalized service while maintaining a positive and professional demeanor. You'll also collaborate with team members to enhance service delivery ...
Columbia, SC · On-site
$16.78 - $22.65/hr
Engaging with members over the phone, you'll deliver personalized service while maintaining a positive and professional demeanor. You'll also collaborate with team members to enhance service delivery ...
Columbia, SC · On-site
$16.78 - $22.65/hr
Engaging with members over the phone, you'll deliver personalized service while maintaining a positive and professional demeanor. You'll also collaborate with team members to enhance service delivery ...
Cambridge, MA · On-site
Take Steps is a family-friendly fundraising event where patients, loved ones, friends and supporters empower and inspire each other to continue the fight against inflammatory bowel diseases (IBD)
Cambridge, MA · On-site
Take Steps is a family-friendly fundraising event where patients, loved ones, friends and supporters empower and inspire each other to continue the fight against inflammatory bowel diseases (IBD)
Green Bay, WI · On-site
$17.50 - $22/hr
Answer phone using proper phone etiquette * Perform other daily tasks as needed Benefits: * Team ... Banking perks * No Saturday hours (Green Bay location only) Qualifications: * Previous banking ...
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Green Bay, WI · On-site
$17.50 - $22/hr
Answer phone using proper phone etiquette * Perform other daily tasks as needed Benefits: * Team ... Banking perks * No Saturday hours (Green Bay location only) Qualifications: * Previous banking ...
$17.50 - $22/hr
Answer phone using proper phone etiquette * Perform other daily tasks as needed Benefits: * Team ... Banking perks * No Saturday hours (Green Bay location only) Qualifications: * Previous banking ...
$17.50 - $22/hr
Answer phone using proper phone etiquette * Perform other daily tasks as needed Benefits: * Team ... Banking perks * No Saturday hours (Green Bay location only) Qualifications: * Previous banking ...
Saint Charles, MO · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Saint Charles, MO · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Columbia, MO · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Columbia, MO · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Festus, MO · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Festus, MO · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Bloomington, IL · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Bloomington, IL · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
El Dorado, KS · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
El Dorado, KS · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Lawrence, KS · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Lawrence, KS · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Saint Louis, MO · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Saint Louis, MO · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Jackson, MO · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Jackson, MO · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Ballwin, MO · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Ballwin, MO · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Ballwin, MO · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Ballwin, MO · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Shawnee, KS · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Shawnee, KS · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Overland Park, KS · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
Overland Park, KS · On-site
$20.55 - $25.05/hr
As a Personal Banker, you'll gain valuable insight into banking and finance, while helping ... Deliver an excellent customer experience both in person and over the phone to ensure we meet ...
$5.29 - $6.60
0% of jobs
$6.60 - $7.91
0% of jobs
$7.91 - $9.22
0% of jobs
$9.22 - $10.53
0% of jobs
$10.53 - $11.84
0% of jobs
$11.84 - $13.16
0% of jobs
$13.16 - $14.47
9% of jobs
$14.82 is the 25th percentile. Wages below this are outliers.
$14.47 - $15.78
59% of jobs
$16.83 is the 75th percentile. Wages above this are outliers.
$15.78 - $17.09
9% of jobs
$17.09 - $18.40
0% of jobs
$18.40 - $19.71
23% of jobs
$5
$16
$19
A phone banker works for a bank or financial institution and addresses banking customer concerns and needs via telephone. As a phone banker, you work in a call center or bank facility, speaking to customers remotely. Your job duties include informing customers of bank policies and procedures, handling concerns regarding transactions, processing financial applications, and utilizing banking software to complete tasks. Responsibilities may also span in-office administrative tasks. You need skills in customer service, communication, conflict resolution, and computer programs. You can find phone banker roles with banks, credit card companies, and other financial institutions.
| Aspect | Phone Banker | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer banking certifications | High school diploma or equivalent; customer service experience beneficial |
| Work Environment | Bank branches, call centers, remote | Call centers, retail stores, remote |
| Industry Usage | Financial institutions, banks | Various industries including retail, telecom, banking |
| Primary Focus | Handling banking transactions, account inquiries, loan info | Assisting customers with product info, complaints, general inquiries |
While both roles involve customer interaction via phone, Phone Bankers specialize in banking services, transactions, and financial products, often requiring banking-specific knowledge. Customer Service Representatives have a broader scope across industries, focusing on general customer support and issue resolution. The roles overlap in communication skills and work environment but differ in industry focus and technical expertise.
$14.75 - $20/hr
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 7 days ago
Join our dedicated team at SC State Credit Union in Columbia, South Carolina, as a Full Time Customer Service Representative. This onsite position offers an exciting opportunity to connect with a diverse member base and make a meaningful impact by providing exceptional service. You'll be part of a high-performance culture where excellence and customer-centricity are at the forefront of everything we do. You can enjoy the benefits of working in a supportive environment that values your skills and contributions.
Become a trusted resource for our members and help us foster a community of financial success and accessibility.
Your day as a Customer Service Representative
As a new Customer Service Representative at SC State Credit Union, your daily expectations will include assisting members with their inquiries and transactions in, ensuring clarity and understanding in every interaction. You will be responsible for addressing member needs efficiently, whether that involves account inquiries, or resolving issues. Engaging with members over the phone, you'll deliver personalized service while maintaining a positive and professional demeanor. You'll also collaborate with team members to enhance service delivery and uphold our standards of excellence. Regularly updating your knowledge of our products and services is essential, allowing you to provide accurate information and recommendations.
Your role will be key in nurturing relationships and fostering customer loyalty, contributing to a member-focused experience at SC State Credit Union.
Requirements for this Customer Service Representative job
To be successful as a Customer Service Representative at SC State Credit Union, several key skills are essential. First, strong verbal and written communication skills will enable you to effectively assist a diverse member base. Active listening is crucial, as it allows you to fully understand member needs and provide tailored solutions. A high level of empathy will help you connect with members, making them feel valued and understood. Additionally, problem-solving abilities are important for addressing inquiries and resolving issues promptly.
You should possess a professional demeanor and adaptability, as you'll be working in a dynamic environment with varying member needs. Lastly, time management and organizational skills will help you efficiently handle multiple tasks while maintaining a focus on delivering exceptional customer service.
Benefits:
Join our team today!
If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
