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Pfs Supervisor information

What are the key skills and qualifications needed to thrive as a PFS Supervisor, and why are they important?

To thrive as a PFS Supervisor (Patient Financial Services Supervisor), you need expertise in healthcare revenue cycle management, billing, collections, and typically an associate’s or bachelor’s degree in business, finance, or healthcare administration. Familiarity with hospital billing systems, electronic health records (EHR), and knowledge of payer policies and compliance standards is crucial. Strong leadership, problem-solving, and effective communication abilities set top performers apart. These skills ensure accurate billing, timely reimbursement, and smooth team operations in a complex healthcare financial environment.

What are PFS Supervisors?

PFS Supervisors, or Patient Financial Services Supervisors, are professionals who oversee the daily operations of patient financial services departments in healthcare organizations. They manage teams responsible for billing, insurance claims, payments, and collections, ensuring accuracy and compliance with regulations. PFS Supervisors also develop and implement policies to optimize revenue cycle processes, resolve escalated billing issues, and provide training to staff. Their role is crucial in maintaining financial health and patient satisfaction within healthcare facilities.

What are some common challenges faced by a PFS Supervisor, and how can they effectively address them?

A PFS Supervisor (Patient Financial Services Supervisor) often encounters challenges such as managing high volumes of billing and collections tasks, ensuring accurate claim submissions, and keeping up with frequently changing healthcare regulations. Effective supervisors address these challenges by fostering strong communication within their teams, implementing efficient workflow processes, and staying updated on regulatory changes through ongoing training. Building collaborative relationships with clinical staff and other departments also helps resolve billing issues more quickly and ensures a smoother revenue cycle.

What is the difference between Pfs Supervisor vs Pfs Lead?

AspectPfs SupervisorPfs Lead
CertificationsTypically requires OSHA, safety, and industry-specific certificationsSimilar certifications, often with additional leadership or technical credentials
Work EnvironmentOversees field teams, ensures safety and compliance in operational settingsLeads project teams, coordinates tasks, and manages daily operations
Employer & Industry UsageCommon in manufacturing, construction, and industrial sectorsUsed in similar industries, often with a focus on project execution

The Pfs Supervisor and Pfs Lead roles share many certifications and work environments, but the Supervisor typically manages safety and compliance, while the Lead focuses on project coordination and team leadership. Both positions are vital in industrial and construction settings, with overlapping responsibilities but different primary focuses.

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Pfs Supervisor jobs near you
Infographic showing various Pfs Supervisor job openings in the United States as of July 2026, with employment types broken down into 25% Internship, 1% As Needed, 61% Full Time, 3% Part Time, 1% Contract, and 9% Summer. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.
Patient Accounts Rep - PFS Physician

Patient Accounts Rep - PFS Physician

Kettering Health

Miamisburg, OH • On-site

$16.25 - $21.25/hr

Part-time

Posted 23 days ago

Kettering Health rating

7.3

Company rating: 7.3 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

305th of 888 rated healthcare providers

Job description

Job Details

PFS Physician | Miamisburg | Part-time | First Shift 

Responsibilities & Requirements

Responsibilities

  • Under the direction of the Patient Accounts Manager or Supervisor the Patient Accounts Representative is responsible for daily billing functions including but not limited to working claim edits, review of insurance claims for accuracy, contacting various parties for further information on unpaid claims, identifying issues resulting in non-payment, and working first level appeals...all incompliance with departmental policies and procedures.
  • Must display knowledge retention through scheduled competency assessments.
  • Other duties as assigned.

Essential Skills

  • Timely resolution of claim edits allowing timely claim submission
  • Timely follow-up of unpaid claims, worked to ensure maximum reimbursement following compliant standards
  • Ability to work independently as well as collaboratively within a team environment
  • Excellent problem-solving skills

 Requirements

  • High School diploma or equivalent
  • Experience in Microsoft office tool
Preferred Qualifications
  • Previous experience in patient billing
  • Epic experience 
Overview

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God's love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.

Employment Type: PART_TIME

What Kettering Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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