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Pfs Supervisor Jobs (NOW HIRING)

Assures timely communication of all meeting outcomes to appropriate PFS team members. 10% * Attends ... Supervisory/Management Responsibilities This is a non-management job that will report to a ...

Assures timely communication of all meeting outcomes to appropriate PFS team members. 10% * Attends ... Supervisory/Management Responsibilities This is a non-management job that will report to a ...

Assures timely communication of all meeting outcomes to appropriate PFS team members. 10% * Attends ... Supervisory/Management Responsibilities This is a non-management job that will report to a ...

JOB SUMMARY Under the supervision of the Insurance Supervisor, the Senior Insurance Representative ... Experience with Epic HB Resolute PFS Group Nationwide Patient Account Management Firm. Based in ...

PFS Escalation Specialist

Skokie, IL · On-site

$23.24 - $34.86/hr

PFS Escalation Specialist * Location: Skokie, IL * Full Time/Part Time: Full Time * Hours: Monday ... Ability to maintain professional conduct and good working relationships with staff, supervisors ...

PFS Escalation Specialist * Location: Skokie, IL * Full Time/Part Time: Full Time * Hours: Monday ... Ability to maintain professional conduct and good working relationships with staff, supervisors ...

PFS Escalation Specialist

Skokie, IL · On-site

$23.24 - $34.86/hr

PFS Escalation Specialist * Location: Skokie, IL * Full Time/Part Time: Full Time * Hours: Monday ... Ability to maintain professional conduct and good working relationships with staff, supervisors ...

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Pfs Supervisor information

What are the key skills and qualifications needed to thrive as a PFS Supervisor, and why are they important?

To thrive as a PFS Supervisor (Patient Financial Services Supervisor), you need expertise in healthcare revenue cycle management, billing, collections, and typically an associate’s or bachelor’s degree in business, finance, or healthcare administration. Familiarity with hospital billing systems, electronic health records (EHR), and knowledge of payer policies and compliance standards is crucial. Strong leadership, problem-solving, and effective communication abilities set top performers apart. These skills ensure accurate billing, timely reimbursement, and smooth team operations in a complex healthcare financial environment.

What are PFS Supervisors?

PFS Supervisors, or Patient Financial Services Supervisors, are professionals who oversee the daily operations of patient financial services departments in healthcare organizations. They manage teams responsible for billing, insurance claims, payments, and collections, ensuring accuracy and compliance with regulations. PFS Supervisors also develop and implement policies to optimize revenue cycle processes, resolve escalated billing issues, and provide training to staff. Their role is crucial in maintaining financial health and patient satisfaction within healthcare facilities.

What are some common challenges faced by a PFS Supervisor, and how can they effectively address them?

A PFS Supervisor (Patient Financial Services Supervisor) often encounters challenges such as managing high volumes of billing and collections tasks, ensuring accurate claim submissions, and keeping up with frequently changing healthcare regulations. Effective supervisors address these challenges by fostering strong communication within their teams, implementing efficient workflow processes, and staying updated on regulatory changes through ongoing training. Building collaborative relationships with clinical staff and other departments also helps resolve billing issues more quickly and ensures a smoother revenue cycle.

What is the difference between Pfs Supervisor vs Pfs Lead?

AspectPfs SupervisorPfs Lead
CertificationsTypically requires OSHA, safety, and industry-specific certificationsSimilar certifications, often with additional leadership or technical credentials
Work EnvironmentOversees field teams, ensures safety and compliance in operational settingsLeads project teams, coordinates tasks, and manages daily operations
Employer & Industry UsageCommon in manufacturing, construction, and industrial sectorsUsed in similar industries, often with a focus on project execution

The Pfs Supervisor and Pfs Lead roles share many certifications and work environments, but the Supervisor typically manages safety and compliance, while the Lead focuses on project coordination and team leadership. Both positions are vital in industrial and construction settings, with overlapping responsibilities but different primary focuses.

More about Pfs Supervisor jobs
Infographic showing various Pfs Supervisor job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, 23% Part Time, 1% Temporary, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Project Supervisor - Hospital A/R - PFS - Revenue Cycle

Guidehouse

San Antonio, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago


Guidehouse rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

37th of 57 rated business consultants


Job description

Job Family:
Patient Account Representative, PFS Billing, PFS General
Travel Required:
None
Clearance Required:
None
What You Will Do
The Hospital Project Supervisor, PFS is responsible for overseeing the daily operations of a project(s) and the management of the project staff inclusive of onsite Team Members when applicable. A Project Supervisor is an extension of a client's business office staff. This position is responsible for developing, implementing, managing, and meeting or exceeding the Operational goals of our clients and Company. This may include overlapping related business activities with pre-admissions, pre-registration, admission, registration, billing, and collection. The Project Supervisor will and may work closely with Managing Consultants, Operations Managers to apply new and emerging approaches to our clients' business processes. This position will follow and ensure that client policies and procedures are followed and will also perform any and all job-related duties as assigned.
Individuals must be able to work an eight hour shift between the hours of 8:30 AM CT - 5:30 PM CT, with no remote work initially but opportunity for some hybrid (in office/remote) after training.
We will consider individuals open to relocation to San Antonio!
Essential Job Functions
  • Strong Leadership and Management Skills
  • Client Contact and Interaction
  • Possess Interpersonal, Organizational, delegation and Analytical Skills
  • Monitor and ensure team member Compliance with State and Federal Laws and Guidelines
  • Coordinate and conduct interviewing of potential new hires and bring recommendations to Operations Manager.
  • Training of new Team Members.
  • On-going training and mentoring of Team Members.
  • Complete monthly account reviews for each patient account representative on the project.
  • Ensure Team Member and project compliance with HIPAA standards.
  • Receives and reviews client project reports generated from supervised Team Members.
  • Monitor and ensure all staff member's compliance with Company/Client standards.
  • Monitor Team Member phone calls for adherence to client and Company/client expectations.
  • Monitor Team Member attendance and punctuality.
  • Communicate Team Member non-compliance with Operations Manager.
  • Conduct disciplinary counseling including performance improvement plans as required.
  • Complete annual evaluation of staff.
  • Take "supervisor" calls when a Team Member needs assistance with a patient or account work.
  • Complete all assigned projects in a timely manner.
  • Assist all staff members with their questions in the absence of their Project Supervisor.
  • Meet or exceed revenue goal for project.
  • Conduct weekly team meetings to ensure the on-going understanding of client and company expectations.
  • Monitor and ensure Team Members meet or exceed established productivity goals.
  • Complete, reviews and approves monthly client invoices for accuracy.
  • Identify and communicate trends and issues to Operations Manager & Client.
  • Works with management in developing policies.
  • Promote teamwork and a positive work environment.
  • Possible travel.

Client Responsibility
  • Verify accuracy of all correspondence prior to sending to the client.
  • Provide scheduled and requested reports.
  • Ensure aging of accounts falls within client and company guidelines.
  • Ensure compliance of all client policies and procedures by staff.
  • Research and respond to all client and patient inquiries received by telephone and mail.
  • Update patient demographic information and initiate account adjustments.
  • Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.
  • Ensure daily files are being received and posted.
  • Ensure completion of client reconciliations to ensure account balance accuracy.

What You Will Need:
  • Requires a Bachelor's Degree and a minimum 5 years' of prior relevant experience or an AA Degree and a minimum of 7 years' prior relevant experience. (Relevant experience may be substituted for formal education or advanced degree).
  • Previous experience within a healthcare provider, insurance, professional business or outsourcing company.
  • Of the five years of relevant experience required, a minimum of two years must include people management experience.

What Would Be Nice To Have
  • Multiple systems experience
  • Knowledge and utilization of desktop applications to include Word and Excel is essential.
  • Ability to initiate and follow through on projects and work independently.
  • Strong written and verbal communication skills.

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What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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