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Pex Jobs (NOW HIRING)

PEX

Customer Success Manager

Manhattan, NY · On-site +1

PEX HQ Description About the Role At PEX, Customer Success isn't just a department - it's the heart of our business. As a Customer Success Manager (CSM), you'll own the customer relationship from ...

New

PEX

Customer Success Manager

Customer Success Manager At PEX, Customer Success isn't just a department -- it's the heart of our business. As a Customer Success Manager (CSM), you'll own the customer relationship from onboarding ...

New

PEX

Product Manager

Manhattan, NY · On-site +1

$150K - $175K/yr

  • Medical

  • PTO

PEX HQ Compensation: $150,000 - $175,000 / year Description Product Managers at PEX play a vital role by leading the product development process. They own business requirement gathering and ...

Corning

PEx Site Leader

Keller, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead Performance Excellence (PEx) deployment across the plant by coaching teams, driving sustainable improvement projects, and implementing standardized methods that improve safety, quality, delivery ...

Corning

PEx Site Leader

Keller, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead Performance Excellence (PEx) deployment across the plant by coaching teams, driving sustainable improvement projects, and implementing standardized methods that improve safety, quality, delivery ...

PEX

Director, Business Systems & GTM Technology

Manhattan, NY · On-site +1

$150K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PEX HQ Compensation: $150,000 - $180,000 / year Description WHO YOU ARE: As Director of Business Systems & GTM Technology, you will be responsible for the strategy, architecture, and execution of the ...

PEX

Sr Director, Sales

Manhattan, NY · On-site +1

$175K - $200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PEX HQ Compensation: $175,000 - $200,000 / year Description As the Senior Director of Sales & Partnerships, reporting to the SVP Sales & Marketing, you are a strategic leader dedicated to driving PEX ...

Corning

PEx Site Leader

Keller, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead Performance Excellence (PEx) deployment across the plant by coaching teams, driving sustainable improvement projects, and implementing standardized methods that improve safety, quality, delivery ...

PEX

Software Engineer

Manhattan, NY · On-site +1

$150K - $175K/yr

PEX HQ Compensation: $150,000 - $175,000 / year Description Key Responsibilities * * * * * Mastery of working with data in platforms like SQL Server, MongoDB, and Redis. * Comfortable working in ...

PEX+

Product Manager

New York, NY

  • Medical

  • PTO

Product Managers at PEX play a vital role by leading the product development process. They own business requirement gathering and documentation, and manage specific product development efforts ...

Gen II Fund Services LLC

PEX Report Developer

Manhattan, NY · On-site

$52 - $71.25/hr

PEX Report Developer Job Category: _Information Technology_ Requisition Number: _ PEXRE002063 _ Full-Time 1675 Broadway, New York, NY 10019 Hybrid (In office 2 times a week) Job Details Description ...

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Pex information

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$14

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$48

How much do pex jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for pex in the United States is $30.39, according to ZipRecruiter salary data. Most workers in this role earn between $23.80 and $34.86 per hour, depending on experience, location, and employer.

What is a Pex?

A Pex job typically refers to a role involving the installation, maintenance, or repair of PEX (cross-linked polyethylene) piping systems. These jobs are common in plumbing, heating, and cooling industries, where PEX is used for water supply lines and radiant heating systems. Responsibilities may include cutting, fitting, and securing PEX tubing, ensuring compliance with building codes, and troubleshooting plumbing issues. Experience with plumbing tools and knowledge of piping systems are often required for this type of work.

What are the main challenges a Pex faces in day-to-day operations?

As a Pex, one of the main challenges is identifying inefficiencies or bottlenecks within complex production processes and implementing solutions that balance cost, safety, and quality. You may need to troubleshoot unexpected issues quickly, requiring both technical expertise and effective cross-team communication. Additionally, staying current with evolving industry standards and integrating new technologies can be demanding. However, these challenges present opportunities for innovation, growth, and making a significant impact within your organization.

What are the key skills and qualifications needed to thrive in the Pex position, and why are they important?

To excel as a Pex (Process Engineer), you need a strong background in engineering principles, process optimization, and analytical problem-solving, typically supported by a degree in chemical, mechanical, or industrial engineering. Familiarity with process simulation software, statistical analysis tools, and industry-standard quality certifications such as Six Sigma or Lean Manufacturing are often required. Strong communication, project management, and teamwork abilities help a Pex successfully coordinate improvements and drive cross-functional initiatives. These combined skills are critical to optimizing efficiency, ensuring safety, and driving continuous improvement within manufacturing or production environments.

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What cities are hiring for Pex jobs?

Cities with the most Pex job openings:

What are the most commonly searched types of Pex jobs?

The most popular types of Pex jobs are:

What states have the most Pex jobs?

States with the most job openings for Pex jobs include:

What job categories do people searching Pex jobs look for?

The top searched job categories for Pex jobs are:

Pex jobs near you
Infographic showing various Pex job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 1% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $63,215 per year, or $30.4 per hour.

Customer Success Manager

PEX

Manhattan, NY • On-site, Remote

Full-time

Posted 3 days ago

New

Job description

Customer Success Manager
Department: Customer Success
Employment Type: Full Time
Location: PEX HQ
Description
About the Role
At PEX, Customer Success isn't just a department - it's the heart of our business. As a Customer Success Manager (CSM), you'll own the customer relationship from onboarding to renewal and beyond, serving as a trusted advisor and strategic partner to a portfolio of diverse accounts.
Your mission?
  • Drive adoption of the PEX platform
  • Create measurable value for our customers
  • Expand customer engagement
  • Protect and grow revenue

Key Responsibilities
What You'll Do
  • Serve as the primary relationship owner for a portfolio of customers across a variety of industries and sizes.
  • Manage the post-sale customer journey: onboarding, training, implementation, adoption, success planning, and renewals.
  • Conduct Executive Business Reviews (EBRs) to highlight value delivered, align on key initiatives, and identify expansion opportunities.
  • Monitor and drive health metrics: utilization rates, feature adoption, customer satisfaction (NPS), overall engagement and Net Spend Retention (NSR).
  • Deliver targeted training sessions and best practice guidance to maximize customer success.
  • Gain deep expertise in the PEX platform, including core functionality, features, and integrations, to serve as a subject matter expert (SME) for customers and internal stakeholders.
  • Apply working knowledge of PEX tools to troubleshoot elevated issues, configure features, and guide customers through complex workflows.
  • Understand the "why" behind customer needs, aligning PEX's capabilities with their operational goals.
  • Act as a customer advocate, sharing feedback with Product, Engineering, and other internal teams.
  • Identify and mitigate risks of churn, while proactively creating expansion opportunities.
  • Collaborate cross-functionally with Sales, Marketing, Product, and Support to deliver a unified customer experience.
  • Use tools like Salesforce, Monday.com, Gong, and Google Suite to manage activities, communication, and reporting.
  • Constantly look for ways to improve processes and scale the Customer Success function at PEX.
  • Apply working knowledge of PEX tools to troubleshoot elevated issues, configure features, and guide customers through complex workflows.
  • Leverage AI tools (e.g., Claude, ChatGPT, Devin) to work more efficiently by accelerating account research, drafting customer communications and internal content, surfacing usage insights, and streamlining internal workflows.

Skills, Knowledge and Expertise
Who You Are
  • A customer-centric professional with a builder mindset - excited to contribute to a fast-growing SaaS fintech environment.
  • A natural relationship-builder with a knack for uncovering needs, solving problems, and driving value.
  • Highly organized and able to juggle competing priorities without losing sight of the big picture.
  • Comfortable engaging with all levels of an organization - from frontline users to C-level executives.
  • Motivated by success metrics like Net Spend Retention, expansion growth, and customer satisfaction (NPS).

Required Skills & Qualifications
  • Bachelor's degree
  • 3+ years in Customer Success, Account Management, or a related client-facing role
  • Proven track record of managing a portfolio of accounts and achieving retention/expansion goals
  • Expertise in consultative selling, problem-solving, and conflict resolution
  • Strong communication, presentation, and project management skills
  • Ability to work cross-functionally in a fast-paced, collaborative environment
  • Self-motivated, adaptable, and open to feedback

Preferred Skills & Qualifications
  • Experience in fintech, payments, prepaid cards, credit cards, expense management, or disbursement platforms
  • Familiarity with Google Suite, Microsoft Office, Monday.com, Salesforce, Claude, ChatGPT, and Gong

Benefits
Why Join PEX?
  • Be part of a team that's reshaping spend management for the modern workforce.
  • Work with passionate, driven people in a culture built on innovation, collaboration, and respect.
  • Grow your career with opportunities to shape the future of Customer Success at PEX.
  • Competitive salary, benefits, and perks.

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