Performance Improvement Manager Jobs in Raleigh, NC

We are seeking an experienced Home Health Registered Nurse with a passion for performance and quality improvement to join our team as a Home Care Performance Improvement Coordinator. This hybrid role offers an ideal blend of autonomy and collaboration, providing the opportunity to lead meaningful change by advancing and strengthening our Performance Improvement program.
The ideal candidate will hold a Master's degree and have at least five years of Home Health leadership experience. (Applicants without at least 5 years of leadership experience in Home Health will NOT be considered.) A strong understanding of performance and quality metrics, performance improvement planning and education, and SHP experience is essential. Exceptional education and presentation skills, clear and effective communication, and the ability to work resourcefully and independently are critical for success in this role.
Benefits of This Role

• Hybrid Work Environment: Enjoy a balanced schedule that combines remote and onsite work to support productivity, collaboration, and work-life balance. No weekends, holidays, or on-call requirements.
• Autonomous & Impactful Work: Take ownership in identifying opportunities for improvement. Conduct root cause analyses and research, and develop and implement targeted performance improvement initiatives to enhance quality and outcomes.
• Education & Collaboration: Support the orientation of new staff and collaborate closely with educators and quality teams to design and deliver education initiatives that promote continuous improvement.

If you thrive on identifying opportunities and implementing solutions, we invite you to join our inclusive organization of more than 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
Develops, organizes and monitors the PI program(s) in accordance to the PI standards, policies, procedures and objectives.
Responsibilities:
1. Develops, organizes and monitors the PI program(s) in accordance to the PI standards, policies, procedures and objectives.
2. Reviews quality improvement standards, studies existing home health policies and procedures and interviews home health personnel and patients to evaluate effectiveness of quality improvement program to improve patient outcomes. Writes quality improvement policies and procedures.
3. Reviews and evaluates patients' medical records. Selects specific topics for review such as problem procedures, drugs, high volume cases, high-risk cases, or other factors.
4. Compiles statistical data and writes narrative reports summarizing quality improvement findings.
5. Collaborates with the Operations Manager to select patients for audit review. Reviews patient records to determine appropriate utilization.
6. Coordinates educational programs related to staff and patient needs. Collaborates with the Clinical Educator. Coordinates activities to maintain compliance with current standards of JCAHO, DFS and other regulatory and licensing bodies. Coordinates risk management activities to reduce or prevent legal liability issues on standards of care.
7. Develops Infection Control program including policies, procedures and implementation plan for the clinical staff.
8. Coordinates and integrates the home health quality improvement activities with other departments of the hospital.
9. Provides performance improvement orientation, in-service training and continuing education of all persons in home health. Chair Performance Improvement, Professional Advisory, Steering Committee of the agencies and prepare associated reports.
Other Information
Other information:
Education Requirements:
• Master's Degree in a clinical or related field.
Licensure/Certification Requirements:
• BCLS
Professional Experience Requirements:
• Five or more years of experience in home health leadership required. Working knowledge of federal and state regulations as well as Joint commission standards as they relate to home care, and the ability to utilize MS Office programs is also required.
Knowledge/Skills/and Abilities Requirements:
• Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Job Details
Legal Employer: NCHEALTH
Entity: UNC REX Healthcare
Organization Unit: UNC HH Raleigh Branch Admin
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $26.59 - $38.23 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Raleigh
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.