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Pbx Phone Operator Jobs (NOW HIRING)

Station Casinos

PBX Operator - Palace

Las Vegas, NV · On-site

Description: Responsible for answering all incoming phone calls in a professional, helpful and ... Qualifications: 1 year previous experience as PBX Operator preferred. Must be friendly and outgoing ...

Covenant Health

PBX OPERATOR

Knoxville, TN · On-site

PBX Operator Part Time, 48 Hours Per Pay Period, Variable Shifts Parkwest Overview: Parkwest ... Monitor multiple alarm panels and code phone * Place L.D. calls for physicians. * Page overhead for ...

Johnston-Willis Hospital

PBX Operator

Mechanicsville, VA · On-site

$13 - $15.60/hr

... to code phone, code computer or wall panel alarms which takes priority over any calls except the ... Our Talent Acquisition team is reviewing applications for our PBX Operator opening. Qualified ...

Midland Health

PBX Operator

Midland, TX · On-site

Performs the essential duties and responsibilities and the primary functions of a PBX Operator ... Answers the phone with proper dialect every time a call comes in * Responds to and exhibits ...

Covenant Health

PBX OPERATOR

Knoxville, TN · On-site

Overview PBX Operator Part Time, 48 Hours Per Pay Period, Variable Shifts Parkwest Overview ... Monitor multiple alarm panels and code phone * Place L.D. calls for physicians. * Page overhead for ...

Hyatt

PBX Operator - Part Time

Koloa, HI · On-site

$27.92/hr

This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Operator must work well handling ...

Midland Health

PBX Operator

Midland, TX · On-site

Performs the essential duties and responsibilities and the primary functions of a PBX Operator ... Answers the phone with proper dialect every time a call comes in * Responds to and exhibits ...

Johnston-Willis Hospital

PBX Operator

Tuckahoe, VA · On-site

$13 - $15.60/hr

... to code phone, code computer or wall panel alarms which takes priority over any calls except the ... Our Talent Acquisition team is reviewing applications for our PBX Operator opening. Qualified ...

Johnston-Willis Hospital

PBX Operator

Richmond, VA · On-site

$13 - $15.60/hr

... to code phone, code computer or wall panel alarms which takes priority over any calls except the ... Our Talent Acquisition team is reviewing applications for our PBX Operator opening. Qualified ...

Midland Health

PBX Operator

Midland, TX · On-site

Performs the essential duties and responsibilities and the primary functions of a PBX Operator ... Answers the phone with proper dialect every time a call comes in * Responds to and exhibits ...

Benchmark

PBX Operator Dellshire Resort | Opening Spring 2026 Where imagination, wonder, and togetherness ... Answer and direct all internal and external phone calls promptly, courteously, and efficiently.

The Breakers Resort

PBX Operator

Myrtle Beach, SC · On-site

$13/hr

Responsibilities PBX Operator responsibilities include, but are not limited to ... Answer incoming phone calls and redirect to the appropriate department * Accurately log all calls ...

Vacatia

PBX Operator (Guest Services)

Weston, FL · On-site

$16/hr

Now Hiring: PBX Operator | Join Our Resort Team at Vacation Village at Weston Resort! Are you ... Strong communication skills with a professional phone presence * Ability to multitask and manage ...

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Pbx Phone Operator information

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$10

$19

$27

How much do pbx phone operator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for pbx phone operator in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.

What is a PBX phone operator?

PBX phone operators are professionals who manage and direct incoming and outgoing telephone calls within an organization using a Private Branch Exchange (PBX) system. They handle calls by routing them to the appropriate departments or individuals, providing information, and sometimes taking messages. PBX operators play a key role in ensuring effective communication within a company and often serve as the initial point of contact for clients and visitors. Their responsibilities may also include maintaining call logs, updating directories, and performing basic troubleshooting of the phone system.

What are the key skills and qualifications needed to thrive as a PBX phone operator, and why are they important?

To thrive as a PBX Phone Operator, you need strong communication skills, a professional phone manner, and familiarity with multi-line phone systems, often supported by a high school diploma. Experience with PBX switchboards, call-routing software, and office management systems is typically required. Attention to detail, patience, and problem-solving abilities are crucial soft skills for handling high call volumes and assisting diverse callers. These skills ensure efficient call management, excellent customer service, and smooth coordination within an organization.

What are some common challenges faced by PBX phone operators and how can they be managed?

PBX Phone Operators often deal with high call volumes and must juggle multiple tasks such as transferring calls, taking messages, and providing information promptly. One common challenge is maintaining professionalism and accuracy under pressure, especially during busy periods or when handling difficult callers. Effective time management, strong communication skills, and familiarity with the phone system are crucial for success in this role. Regular training and support from the team can help operators stay updated on protocols and manage stress effectively.

What is the difference between Pbx Phone Operator vs Receptionist?

AspectPbx Phone OperatorReceptionist
CredentialsMinimal; often on-the-job trainingMinimal; often on-the-job training
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, hotels
Employer & Industry UsageTelecommunications, hospitality, corporateCorporate, healthcare, hospitality
Primary RoleManage internal phone systems, direct callsGreet visitors, handle calls, administrative tasks

The main difference between a Pbx Phone Operator and a Receptionist lies in their primary responsibilities. Pbx Phone Operators focus on managing phone systems and directing calls within organizations, often working in call centers or corporate environments. Receptionists, on the other hand, handle visitor greetings, administrative duties, and also manage incoming calls. Both roles require strong communication skills but differ in scope and daily tasks.

How do I become a Pbx phone operator?

To become a PBX phone operator, candidates typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with phone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx Phone Operator hard?

Being a Pbx Phone Operator involves handling multiple phone lines, directing calls, and providing customer service, which requires good communication skills and the ability to multitask. The job can be routine and may involve working in a fast-paced environment, but it generally does not require advanced technical skills or extensive training.
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Pbx Phone Operator jobs near you
Infographic showing various Pbx Phone Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,593 per year, or $20 per hour.

PBX Operator - Palace

Station Casinos

Las Vegas, NV • On-site

Full-time

Re-posted 2 days ago

Station Casinos rating

6.8

Company rating: 6.8 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

86th of 164 rated casinos

Job description


Description:
Responsible for answering all incoming phone calls in a professional, helpful and courteous manner. Assisting Guests and directing calls to appropriate departments.
Qualifications:
1 year previous experience as PBX Operator preferred. Must be friendly and outgoing with a great personality. Must be a team player and have a positive attitude. Must have pleasant and professional phone demeanor and must have excellent communication skills.
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