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Classic Concierge Jobs (NOW HIRING)

Davidus Cigars LTD

Cigar Concierge- Olney

Ashton, MD · On-site

$15.50/hr

Use classic sales techniques and selling procedures to facilitate and increase business * Process ... Concierge discount of 25% off most products * Manufacture sponsored sales spiffs * Fun, low-stress ...

Davidus Cigars LTD

Cigar Concierge- Olney

Ashton, MD · On-site

$15.50/hr

Use classic sales techniques and selling procedures to facilitate and increase business * Process ... Concierge discount of 25% off most products * Manufacture sponsored sales spiffs * Fun, low-stress ...

Davidus Cigars LTD

Cigar Concierge- Olney

Ashton, MD · On-site

$15.50/hr

Use classic sales techniques and selling procedures to facilitate and increase business * Process ... Concierge discount of 25% off most products * Manufacture sponsored sales spiffs * Fun, low-stress ...

Hôtel Swexan

Concierge (Hôtel Swexan)

Dallas, TX · On-site

$15.25 - $19.75/hr

Classic and contemporary, the hotel is a twist on conventions. Part collection, part creativity ... Position Summary The Concierge is a key contributor to the Front Office team, provides exceptional ...

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How much do classic concierge jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for classic concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Classic Concierge, and why are they important?

To excel as a Classic Concierge, you need strong customer service skills, problem-solving abilities, and often a background in hospitality or a related field. Familiarity with reservation systems, booking software, and local service networks is typically required. Exceptional communication, discretion, and organizational skills help concierges stand out in delivering personalized guest experiences. These competencies ensure guests receive attentive service and seamless solutions, which are vital for upholding a venue's reputation and client satisfaction.

What is the difference between Classic Concierge vs Hotel Front Desk Agent?

AspectClassic ConciergeHotel Front Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentLuxury hotels, private clubs, resortsHotels, motels, resorts
Primary ResponsibilitiesPersonalized guest services, reservations, local recommendationsCheck-in/check-out, guest inquiries, room assignments

While both roles involve guest interaction and customer service, a Classic Concierge focuses on personalized services and local expertise, often in luxury settings. A Hotel Front Desk Agent handles check-in/out procedures and general guest inquiries. The roles overlap in credentials and work environment but differ in scope and focus of responsibilities.

What are some common challenges Classic Concierges face when managing guest requests, and how can they be effectively addressed?

Classic Concierges often encounter challenges such as handling multiple guest requests simultaneously, accommodating last-minute changes, and sourcing hard-to-find items or reservations. Success in this role relies on excellent organizational skills, proactive communication, and strong local knowledge. Building a reliable network of contacts and staying calm under pressure helps concierges deliver exceptional service, even in demanding situations. Regular collaboration with hotel staff and local vendors is also key to efficiently meeting guest needs.

What are Classic Concierges?

Classic Concierges are professionals who assist clients or guests by providing personalized services such as making reservations, arranging transportation, handling requests, and offering recommendations. They typically work in hotels, luxury residential buildings, or private clubs, ensuring that guests have a seamless and enjoyable experience. Their role often requires excellent communication, organization, and problem-solving skills to meet a wide variety of guest needs.
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Classic Concierge jobs near you
Cigar Concierge- Gaithersburg

Cigar Concierge- Gaithersburg

Davidus Cigars LTD

Gaithersburg, MD

$16/hr

Full-time

Posted 24 days ago

Job description


Starting Hourly Rate: $16.00/hour

Needed Availability: All, and Weekends

As the Cigar Concierge, you play a critical role in ensuring every customer receives an exceptional customer service experience. You will process transactions, answer questions, stock shelves, and ensure every customer leaves feeling positive about their visit.

Through passion, determination, and perseverance, the Castro brothers have spent a quarter of a century developing a home away from home for all cigar aficionados by building the largest premium cigar retail chain in the state of Maryland, while developing their own unique brand for consumers to enjoy exclusively at Davidus Cigars.

KEY RESPONSIBILITIES

  • Deliver exceptional customer service by greeting and establishing a rapport with customers and informing them of our products and services
  • Use classic sales techniques and selling procedures to facilitate and increase business
  • Process transactions efficiently, advise each customer of our loyalty program and incentives
  • Verify customer identification and uphold federal legal age requirements
  • Accurately handle cash and credit cards
  • Balance the cash register
  • Identify customer needs and provide recommendations that connect customers to the right products for them
  • Maintain store safety standards
  • Maintain store cleanliness

Why should you work for Davidus Cigars?

  • Concierges receive a free Castro Brothers brand cigar to enjoy during every shift
  • Connect with wonderful people from all professions
  • Concierge discount of 25% off most products
  • Manufacture sponsored sales spiffs
  • Fun, low-stress environment
  • Flexible schedules
  • Cigar brand trainings
  • Personal and salesman growth potential

What are we looking for?

At Davidus Cigars, we strive to attract, retain, and develop the best talent in the field. In order to do so, we will be looking for the following requirements on your application:

  • Be at least 21 years of age (required by law)
  • Retail sales experience (1-2 Years)
  • Cigar and pipe knowledge required
  • Ability to climb, bend, kneel, and reach
  • Ability to stand for entire shift
  • Ability to lift up to 50 pounds
  • Outgoing, upbeat personality
  • Commitment to provide exceptional customer service to our guests
  • Commitment to work with a team and assume responsibility
  • Commitment to maintaining a clean and organized work environment
  • Shift times depend on the hours of operations for each store, but shift lengths are typically between 5-8 hours long each

***In order to make accurate recommendations to our customers, you MUST have firsthand knowledge about cigars and/or pipes. Applicants that do not meet this requirement will not be considered.