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Classic Concierge Jobs (NOW HIRING)

Concierge

San Diego, CA ยท On-site

It's where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion. Bask ... Rate of Pay: $22.51/hour USD The Concierge department is the guest experience hub of the resort.

Concierge

San Diego, CA ยท On-site

$22.51/hr

It's where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion. Bask ... Rate of Pay: $22.51/hour USD The Concierge department is the guest experience hub of the resort.

It's where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion. Bask ... Rate of Pay: $22.51/hour USD The Concierge department is the guest experience hub of the resort.

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In-House Trade Sales Concierge

Irwindale, CA ยท On-site

$65K - $70K/yr

As an In-House Trade Sales Concierge, you will serve as the primary point of contact for our trade ... Company Description Classic Home began when founder Harpal Singh started selling handwoven kilim ...

Concierge

Bal Harbour, FL ยท On-site

$15.25 - $19.75/hr

... classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with ...

Concierge

Lahaina, HI ยท On-site

$16.25 - $20.75/hr

... classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with ...

Concierge

Bal Harbour, FL ยท On-site

$15.25 - $19.75/hr

... classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with ...

Concierge

Bal Harbour, FL ยท On-site

$15.25 - $19.75/hr

... classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with ...

Concierge

Bal Harbour, FL ยท On-site

$15.25 - $19.75/hr

... classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with ...

Concierge

Atlanta, GA ยท On-site

$15 - $19.25/hr

... classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with ...

Concierge

Aspen, CO ยท On-site

$24.72/hr

... classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with ...

Concierge

Atlanta, GA ยท On-site

$15 - $19.25/hr

... classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with ...

Concierge

Lahaina, HI ยท On-site

$27.74/hr

... classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with ...

Concierge

Lahaina, HI ยท On-site

$16.25 - $20.75/hr

... classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with ...

Concierge

Bal Harbour, FL ยท On-site

$15.25 - $19.75/hr

... classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with ...

Concierge

Aspen, CO ยท On-site

$18.75 - $24.25/hr

... classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with ...

Concierge

Bal Harbour, FL

$15.25 - $19.75/hr

... classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with ...

Concierge

Aspen, CO

$18.75 - $24.25/hr

... classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with ...

Concierge

Aspen, CO ยท On-site

$24.72/hr

... classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with ...

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Classic Concierge information

See salary details

$11

$18

$25

How much do classic concierge jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for classic concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Classic Concierge, and why are they important?

To excel as a Classic Concierge, you need strong customer service skills, problem-solving abilities, and often a background in hospitality or a related field. Familiarity with reservation systems, booking software, and local service networks is typically required. Exceptional communication, discretion, and organizational skills help concierges stand out in delivering personalized guest experiences. These competencies ensure guests receive attentive service and seamless solutions, which are vital for upholding a venue's reputation and client satisfaction.

What is the difference between Classic Concierge vs Hotel Front Desk Agent?

AspectClassic ConciergeHotel Front Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentLuxury hotels, private clubs, resortsHotels, motels, resorts
Primary ResponsibilitiesPersonalized guest services, reservations, local recommendationsCheck-in/check-out, guest inquiries, room assignments

While both roles involve guest interaction and customer service, a Classic Concierge focuses on personalized services and local expertise, often in luxury settings. A Hotel Front Desk Agent handles check-in/out procedures and general guest inquiries. The roles overlap in credentials and work environment but differ in scope and focus of responsibilities.

What are some common challenges Classic Concierges face when managing guest requests, and how can they be effectively addressed?

Classic Concierges often encounter challenges such as handling multiple guest requests simultaneously, accommodating last-minute changes, and sourcing hard-to-find items or reservations. Success in this role relies on excellent organizational skills, proactive communication, and strong local knowledge. Building a reliable network of contacts and staying calm under pressure helps concierges deliver exceptional service, even in demanding situations. Regular collaboration with hotel staff and local vendors is also key to efficiently meeting guest needs.

What are Classic Concierges?

Classic Concierges are professionals who assist clients or guests by providing personalized services such as making reservations, arranging transportation, handling requests, and offering recommendations. They typically work in hotels, luxury residential buildings, or private clubs, ensuring that guests have a seamless and enjoyable experience. Their role often requires excellent communication, organization, and problem-solving skills to meet a wide variety of guest needs.
More about Classic Concierge jobs
What cities are hiring for Classic Concierge jobs? Cities with the most Classic Concierge job openings:
What states have the most Classic Concierge jobs? States with the most job openings for Classic Concierge jobs include:
Infographic showing various Classic Concierge job openings in the United States as of May 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Concierge

FAIRMONT

San Diego, CA โ€ข On-site

Full-time

Posted 15 days ago


Job description

Company Description

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peรฑasquitos Canyon and the sunshine of San Diego. Itโ€™s where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion.ย 

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery.โ€ฏThe Grand includes six different dining venues, including San Diegoโ€™s only three-Michelin starred restaurant, Addison.ย ย 

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.ย 

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities
  • Career development opportunities with national and international promotion opportunities. The sky is your limit.
  • Rate of Pay: $22.51/hour USD
Job Description

The Concierge department is the guest experience hub of the resort. The expectations of this role are to offer a friendly, timely, uncomplicated service-oriented responses to any requests, always taking the initiative to go above and beyond. Our goal is to provide guests with a personalized experience curated just for them to ensure a unique and unforgettable experience. We are committed to problem solving, ownership, guest satisfaction and teamwork and live to our mission of turning Moments into memories for our guests.

  • Consistently offer professional, friendly and engaging service.
  • Handle Guest concerns and react quickly, logging and notifying proper areas/departments.
  • Establish and maintain an effective communication process with all departments, in particular with Front Office, Housekeeping and F&B, Engineering
  • Respond to all emails in the Concierge inbox as well as your personal inbox in a timely and professional manner adhering to Forbes timeliness + professionalism standards
  • Monitors and responds to guest Kipsu text messages within the Forbes standard time frame (3mins)
  • Respond to all incoming calls using proper telephone etiquette
  • Properly log and detail all guest bookings in ALICE and always provide a printed itinerary upon arrival in compliance with Forbes standards
  • Carefully complete billing procedures daily to ensure revenue is posted for third party vendors such as transportation, florals, etc.
  • Will ensure that guest attention is the utmost priority during moments of engagement.
  • Will demonstrate the Fairmont Brand Standards at all times by actively engaging our guests.
  • Will consistently follow the service essentials for front office while performing your duties and ensuring guest satisfaction.
  • Will foster and maintain respectful and professional relationships with hotels third party vendors always remembering you are a direct reflection of the Fairmont Grand Del Mar
  • Will never say no to a guest request unless it is illegal, immoral, or unsafe. We should always offer an appropriate alternative instead of saying no.
  • Will maintain a thorough knowledge of the hotels offerings included but not limited to: hours of operation, locations, food concepts, menu price range, dress codes, room types, amenities, etc
  • Will maintain a thorough knowledge of the San Diego area including but not limited to: attractions, dining options, local events, directions, etcetera
  • Anticipates guest needs and providing thoughtful suggestions when appropriate. Asks guests questions in order to better ascertain their needs/wants
  • Will ensure you are able to explain in great detail when conveying information on all activities that Fairmont Grand Del Mar has to offer.
  • Will not only provide requested information to guests, but also offer suggestions/recommendations/ opinions to the guest, enhancing the service by offering your professional guidance.
  • Will ensure guest preferences are highlighted to all concerned in order to offer seamless service.
  • Must exceed customer expectations at all times and turn moments to memories for our guests.
  • Will uphold and demonstrate a commitment to Fairmontโ€™s Value Statement of respect, integrity, teamwork, and empowerment.
  • Will always arrive on time, in proper uniform, mentally and physically prepared, and following Hotelโ€™s grooming standards for their scheduled shift.
  • Will follow all FH&R and Forbes standards when interacting with guests
  • Has outstanding guest services skills, professional presentation and sophisticated communication skills.
  • Will be aware of the Hotelโ€™s outlets and hours of operations as well as any changes conveying this information to guests.
  • Fully aware of all of the hotel activities including times + dates of availability
  • Able to give clear and concise information when communicating to guests, as well as demonstrating empathy & responsiveness when addressing issues and concerns.
  • Has superior organization skills
  • Will actively seek duties and tasks during slow periods to maximize efficiency.
  • Must be able to work independently.
  • Ensures the working environment is free of safety hazards and hindrances to avoid any accidents at work.
  • Ensuring to report all suspicious persons, packages, vehicles, luggage, and observations to Security.
  • Ensure you promote safety, security, and well-being of our guests by not providing any information to anyone unless approved and will not provide keys to anyone not registered to the room.
  • Ensure you report all accidents and injuries, regardless of severity, to the Security Department.
  • Will attend all trainings as requested.
  • Will sign training forms after attendance
  • Regular attendance is essential to the successful performance of this position.ย  Irregular attendance will be subject to disciplinary action, up to and including termination of employment.
  • Due to the fluctuation in business levels in the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the Resort.ย  In addition, attendance is required at all scheduled training sessions and meetings.
  • Support environmental initiatives at all times.
  • Ensures all guest billing is handled in a timely manner
  • Additional responsibilities as assigned by the Director of Guest Experienceย 
Qualifications
  • Excellent work organization โ€“ ability to problem solve and respond to changing conditions or unexpected events with grace.
  • Positive, outgoing and professional attitude with a passion for service.
  • Previous leadership experience in guest relations preferred.
  • Previous PMS experience required.
  • Computer literacy in Microsoft Window applications required.
  • University/College degree in a related discipline an asset.
  • Must possess a professional presentation.
  • Strong interpersonal and problem solving abilities.
  • Highly responsible & reliable.
  • Ability to work well under pressure in a fast paced environment.
  • Ability to work cohesively with fellow colleagues as part of a team.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.

Physical Demands:

  • Frequent standing, walking and sitting throughout shift.
  • Occasional kneeling, pushing, pulling, lifting.
  • Occasional ascending or descending ladders, stairs and ramps.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accorโ€™s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visitย ย https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!ย #BELIMITLESS


About Fairmont

Sourced by ZipRecruiter

Fairmont is a leading company, located in Phoenixville, Pennsylvania in the United States. The company thrives in the manufacturing industry, focusing on producing high-quality industrial equipment. Since its establishment, Fairmont has consistently delivered on its commitment to innovation, efficiency, and sustainability. Their products range from specialized machinery and tools to comprehensive industrial systems, making them an essential service in the industrial sector.

Industry

Finance and insurance

Company size

51 - 200 Employees

Headquarters location

Frederick, PA, US

Year founded

1971