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Pbx Phone Operator Jobs (NOW HIRING)

The Jefferson Hotel

PBX Operator

Richmond, VA · On-site

The Jefferson Hotel is seeking a polished and service-driven PBX Operator and Reservations Agent to ... Excellent verbal and written communication skills with a polished phone voice and professional ...

AHMC Healthcare

PBX Operator

Anaheim, CA

Responsibilities The PBX Operator is responsible for answering and directing calls to and from and ... Previous switchboard experience desired or heavy phone experience4. Proficient with Microsoft ...

Elevait Solutions

PBX Operator

Long Beach, CA · On-site

PBX Operator Location: Long Beach CA Duration: 12+ Months Job Type: Contract Note : Must be onsite ... Provide general information including phone numbers, locations, and directions * Operate PBX paging ...

AHMC Healthcare

PBX Operator

San Gabriel, CA · On-site

PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...

AHMC Healthcare

PBX Operator

San Gabriel, CA · On-site

$21/hr

PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...

AHMC Healthcare

PBX Operator

San Gabriel, CA

PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...

Zachry

PBX Operator

San Antonio, TX · On-site

Update internal phone directories, department contacts, and communication sheets. * Keep accurate ... Experience as a PBX operator, call center agent, or switchboard operator preferred. * Familiarity ...

Chippenham Hospital

PBX Operator

Richmond, VA

... to code phone, code computer or wall panel alarms which takes priority over any calls except the ... Our Talent Acquisition team is reviewing applications for our PBX Operator opening. Qualified ...

Sandia Resort and Casino

LEAD PBX OPERATOR

Albuquerque, NM · On-site

$16.82 - $21.03/hr

Coordinates with the MIS department and phone service provider concerning equipment and /or service issues. * Perform the tasks of a PBX Operator as needed to facilitate service. * Maintains and ...

Covenant Health

PBX OPERATOR

Knoxville, TN

PBX Operator, IT COMM-TEL Services PRN/OCC, Variable Hours & Shifts Rotating holidays and weekends ... Monitor multiple alarm panels and code phone * Place L.D. calls for physicians. * Page overhead for ...

Chippenham Hospital

PBX Operator

Tuckahoe, VA

... to code phone, code computer or wall panel alarms which takes priority over any calls except the ... Our Talent Acquisition team is reviewing applications for our PBX Operator opening. Qualified ...

The Pueblo of Sandia

LEAD PBX OPERATOR

Albuquerque, NM

$16.82 - $21.03/hr

Coordinates with the MIS department and phone service provider concerning equipment and /or service issues. * Perform the tasks of a PBX Operator as needed to facilitate service. * Maintains and ...

Chippenham Hospital

PBX Operator

Mechanicsville, VA

... to code phone, code computer or wall panel alarms which takes priority over any calls except the ... Our Talent Acquisition team is reviewing applications for our PBX Operator opening. Qualified ...

Vacatia

PBX Operator

Las Vegas, NV

$16/hr

PBX Operator | Join Our Resort Team at The Grandview Resort! Are you friendly, detail-oriented, and ... Strong communication skills with a professional phone presence * Ability to multitask and manage ...

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Pbx Phone Operator information

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$10

$19

$27

How much do pbx phone operator jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for pbx phone operator in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Pbx Phone Operator vs Receptionist?

AspectPbx Phone OperatorReceptionist
CredentialsMinimal; often on-the-job trainingMinimal; often on-the-job training
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, hotels
Employer & Industry UsageTelecommunications, hospitality, corporateCorporate, healthcare, hospitality
Primary RoleManage internal phone systems, direct callsGreet visitors, handle calls, administrative tasks

The main difference between a Pbx Phone Operator and a Receptionist lies in their primary responsibilities. Pbx Phone Operators focus on managing phone systems and directing calls within organizations, often working in call centers or corporate environments. Receptionists, on the other hand, handle visitor greetings, administrative duties, and also manage incoming calls. Both roles require strong communication skills but differ in scope and daily tasks.

How do I become a PBX operator?

To become a PBX phone operator, candidates typically need a high school diploma or equivalent. On-the-job training is common, and strong communication, customer service skills, and familiarity with phone systems or PBX hardware are important. Some employers may prefer candidates with basic computer skills or previous experience in a call center environment.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized medical professionals, senior corporate executives, successful entrepreneurs, or skilled consultants. These positions often require extensive experience, advanced certifications, or significant business ownership, and may involve long hours or high responsibility levels.

What jobs make 5000 a week without a degree?

A Pbx Phone Operator typically does not earn $5,000 a week without specialized skills or experience. High-paying jobs that can reach this level without a degree often include roles such as sales managers, real estate brokers, or certain skilled trades like commercial pilots or technical contractors, which may require certifications or extensive experience. Most jobs paying this much weekly usually demand significant expertise, certifications, or a strong track record in the field.

What are the key skills and qualifications needed to thrive as a PBX Phone Operator, and why are they important?

To thrive as a PBX Phone Operator, you need strong communication skills, a professional phone manner, and familiarity with multi-line phone systems, often supported by a high school diploma. Experience with PBX switchboards, call-routing software, and office management systems is typically required. Attention to detail, patience, and problem-solving abilities are crucial soft skills for handling high call volumes and assisting diverse callers. These skills ensure efficient call management, excellent customer service, and smooth coordination within an organization.

What exactly does a PBX operator do?

A PBX operator manages internal and external phone calls within an organization using a private branch exchange (PBX) system. They answer calls, direct callers to appropriate departments or personnel, and may handle administrative tasks related to communication systems. Strong communication skills and familiarity with PBX equipment are essential for this role.

What are some common challenges faced by PBX Phone Operators and how can they be managed?

PBX Phone Operators often deal with high call volumes and must juggle multiple tasks such as transferring calls, taking messages, and providing information promptly. One common challenge is maintaining professionalism and accuracy under pressure, especially during busy periods or when handling difficult callers. Effective time management, strong communication skills, and familiarity with the phone system are crucial for success in this role. Regular training and support from the team can help operators stay updated on protocols and manage stress effectively.

What are PBX phone operators?

PBX phone operators are professionals who manage and direct incoming and outgoing telephone calls within an organization using a Private Branch Exchange (PBX) system. They handle calls by routing them to the appropriate departments or individuals, providing information, and sometimes taking messages. PBX operators play a key role in ensuring effective communication within a company and often serve as the initial point of contact for clients and visitors. Their responsibilities may also include maintaining call logs, updating directories, and performing basic troubleshooting of the phone system.
More about Pbx Phone Operator jobs
What cities are hiring for Pbx Phone Operator jobs? Cities with the most Pbx Phone Operator job openings:
What states have the most Pbx Phone Operator jobs? States with the most job openings for Pbx Phone Operator jobs include:
What job categories do people searching Pbx Phone Operator jobs look for? The top searched job categories for Pbx Phone Operator jobs are:
Pbx Phone Operator jobs near you
Infographic showing various Pbx Phone Operator job openings in the United States as of June 2026, with employment types broken down into 84% Part Time, and 16% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,593 per year, or $20 per hour.
PBX Operator

PBX Operator

The Jefferson Hotel

Richmond, VA • On-site

Full-time

Posted 17 days ago

Job description

The Jefferson Hotel is seeking a polished and service-driven PBX Operator and Reservations Agent to join our Front Office team. This full-time position plays an essential role in creating a seamless guest experience through reservation management, PBX operations, and professional guest communication. The ideal candidate is detail-oriented, highly organized, and able to multitask effectively while maintaining a warm, polished, and professional presence both in person and over the phone.

Key Requirements

  • Availability: Must have open availability to work 8 am – 9 pm any day of the week, including weekends and holidays, with the flexibility to work opening and closing shifts based on business needs.
  • Experience: Previous reservations, PBX, front desk, or customer service experience in a hospitality environment preferred.
  • Communication: Excellent verbal and written communication skills with a polished phone voice and professional demeanor.
  • Multitasking: Ability to manage multiple responsibilities simultaneously while maintaining accuracy, efficiency, and attention to detail.
  • Service Orientation: Strong guest service mindset with the ability to create a seamless guest experience through consistent follow-through and proactive communication.
  • Technical Skills: Comfortable using computers, reservation systems, and multi-line phone systems.

Duties & Responsibilities

  • Manage hotel and dining reservations through phone, email, and online booking platforms
  • Operate the hotel PBX system, directing calls professionally and efficiently while assisting guests and internal departments
  • Provide accurate information regarding room types, rates, hotel amenities, dining options, and local attractions
  • Process reservation changes, cancellations, and special requests with a high level of accuracy and follow-through
  • Support front desk operations with reservation base issues
  • Coordinate with Housekeeping, Concierge, Engineering, and Food & Beverage teams to ensure seamless guest service
  • Maintain detailed and accurate guest records while ensuring confidentiality and professionalism at all times
  • Resolve guest concerns professionally or escalate appropriately when needed
  • Generate reports and assist with administrative and operational tasks as assigned
  • Work collaboratively with team members to support overall Front Office operations and guest satisfaction

Qualifications

  • Hospitality training and experience is preferred
  • Strong customer service background preferred
  • Excellent organizational skills and attention to detail
  • Ability to work efficiently in a fast-paced, guest-focused environment
  • Professional appearance, positive attitude, and dependable work ethic
  • Previous experience with hotel reservation or PBX systems preferred but not required

Traits of a Successful Candidate

  • Polished, professional, and guest-focused
  • Strong communicator with an excellent phone presence
  • Detail-oriented with exceptional follow-through
  • Team-oriented and collaborative
  • Adaptable and composed in a fast-paced environment
  • Proactive, organized, and service-driven

Why Work Here

At The Jefferson Hotel, the Front Office team plays a vital role in shaping each guest’s first impression and overall experience. As a PBX Reservations Agent, you will be part of a collaborative and service-focused environment that values professionalism, communication, and attention to detail. We offer employee meals, complimentary parking, and opportunities for growth within one of Richmond’s most distinguished luxury properties

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