ZipRecruiter

Log In

1

Pbx Phone Operator Jobs (NOW HIRING)

Omni Hotels & Resorts

Phone Operator

Bedford, PA · On-site

$13.75 - $17/hr

If you have operator / phone agent experience in a hotel environment and a passion for serving ... Be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios, emergency ...

AHMC Healthcare

PBX Operator

Anaheim, CA · On-site

$226.41/hr

Overview The PBX Operator is responsible for answering and directing calls to and from and within ... heavy phone experience 4. Proficient with Microsoft Office (Word, Excel, Outlook, etc.) 5. ...

AHMC Healthcare

PBX Operator

Anaheim, CA · On-site

$226.41/hr

The PBX Operator is responsible for answering and directing calls to and from and within the ... heavy phone experience 4. Proficient with Microsoft Office (Word, Excel, Outlook, etc.) 5. ...

AHMC Healthcare

PBX Operator

Anaheim, CA · On-site

$23 - $26.41/hr

The PBX Operator is responsible for answering and directing calls to and from and within the ... heavy phone experience 4. Proficient with Microsoft Office (Word, Excel, Outlook, etc.) 5. ...

AHMC Healthcare

PBX Operator

Anaheim, CA · On-site

$23/hr

Overview The PBX Operator is responsible for answering and directing calls to and from and within ... heavy phone experience 4. Proficient with Microsoft Office (Word, Excel, Outlook, etc.) 5. ...

AHMC Healthcare

PBX Operator

Anaheim, CA · On-site

Overview The PBX Operator is responsible for answering and directing calls to and from and within ... Previous switchboard experience desired or heavy phone experience4. Proficient with Microsoft ...

AHMC Healthcare

PBX Operator

San Gabriel, CA · On-site

$23/hr

PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...

AHMC Healthcare

PBX Operator

San Gabriel, CA · On-site

PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...

AHMC Healthcare

PBX Operator

San Gabriel, CA · On-site

$23/hr

PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the ...

Station Casinos

PBX Operator - Palace

Las Vegas, NV · On-site

Description: Responsible for answering all incoming phone calls in a professional, helpful and ... Qualifications: 1 year previous experience as PBX Operator preferred. Must be friendly and outgoing ...

Sandia Resort and Casino

LEAD PBX OPERATOR

Albuquerque, NM · On-site

$19.62 - $22.08/hr

Coordinates with the MIS department and phone service provider concerning equipment and /or service issues. * Perform the tasks of a PBX Operator as needed to facilitate service. * Maintains and ...

The Pueblo of Sandia

LEAD PBX OPERATOR

Albuquerque, NM · On-site

$19.62 - $22.08/hr

Coordinates with the MIS department and phone service provider concerning equipment and /or service issues. * Perform the tasks of a PBX Operator as needed to facilitate service. * Maintains and ...

Grand Hyatt Kauai

PBX Operator - Part Time

Koloa, HI · On-site

$27.92/hr

This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Operator must work well handling ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsSwitchboard Operator JobsPbx Phone Operator Jobs

Pbx Phone Operator information

See salary details

$10

$19

$27

How much do pbx phone operator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for pbx phone operator in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.

What is a PBX phone operator?

PBX phone operators are professionals who manage and direct incoming and outgoing telephone calls within an organization using a Private Branch Exchange (PBX) system. They handle calls by routing them to the appropriate departments or individuals, providing information, and sometimes taking messages. PBX operators play a key role in ensuring effective communication within a company and often serve as the initial point of contact for clients and visitors. Their responsibilities may also include maintaining call logs, updating directories, and performing basic troubleshooting of the phone system.

What are the key skills and qualifications needed to thrive as a PBX phone operator, and why are they important?

To thrive as a PBX Phone Operator, you need strong communication skills, a professional phone manner, and familiarity with multi-line phone systems, often supported by a high school diploma. Experience with PBX switchboards, call-routing software, and office management systems is typically required. Attention to detail, patience, and problem-solving abilities are crucial soft skills for handling high call volumes and assisting diverse callers. These skills ensure efficient call management, excellent customer service, and smooth coordination within an organization.

What are some common challenges faced by PBX phone operators and how can they be managed?

PBX Phone Operators often deal with high call volumes and must juggle multiple tasks such as transferring calls, taking messages, and providing information promptly. One common challenge is maintaining professionalism and accuracy under pressure, especially during busy periods or when handling difficult callers. Effective time management, strong communication skills, and familiarity with the phone system are crucial for success in this role. Regular training and support from the team can help operators stay updated on protocols and manage stress effectively.

What is the difference between Pbx Phone Operator vs Receptionist?

AspectPbx Phone OperatorReceptionist
CredentialsMinimal; often on-the-job trainingMinimal; often on-the-job training
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, hotels
Employer & Industry UsageTelecommunications, hospitality, corporateCorporate, healthcare, hospitality
Primary RoleManage internal phone systems, direct callsGreet visitors, handle calls, administrative tasks

The main difference between a Pbx Phone Operator and a Receptionist lies in their primary responsibilities. Pbx Phone Operators focus on managing phone systems and directing calls within organizations, often working in call centers or corporate environments. Receptionists, on the other hand, handle visitor greetings, administrative duties, and also manage incoming calls. Both roles require strong communication skills but differ in scope and daily tasks.

How do I become a Pbx phone operator?

To become a PBX phone operator, candidates typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with phone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx Phone Operator hard?

Being a Pbx Phone Operator involves handling multiple phone lines, directing calls, and providing customer service, which requires good communication skills and the ability to multitask. The job can be routine and may involve working in a fast-paced environment, but it generally does not require advanced technical skills or extensive training.
More about Pbx Phone Operator jobs

What cities are hiring for Pbx Phone Operator jobs?

Cities with the most Pbx Phone Operator job openings:

What states have the most Pbx Phone Operator jobs?

States with the most job openings for Pbx Phone Operator jobs include:

What job categories do people searching Pbx Phone Operator jobs look for?

The top searched job categories for Pbx Phone Operator jobs are:

Pbx Phone Operator jobs near you
Infographic showing various Pbx Phone Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,593 per year, or $20 per hour.

PBX Phone Operator - Full Time, $35.84/Hour

Aulani, A Disney Resort & Spa Careers

Kapolei, HI • On-site

$35.84/hr

Other

Medical, PTO

Posted 23 days ago

Key responsibilities

  • Answer phones and assist Guests with pre-arrival needs and in-house questions to provide a positive first experience.

  • Communicate with Guests and Cast Members via phone, dispatch calls, and handle special requests while maintaining a pleasant demeanor.

  • Assist with questions related to resort offerings, hotel services, and surrounding area knowledge, and support other roles such as front desk or concierge as needed.

Job description

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: * 100% full coverage of healthcare for you and your eligible dependents * Tuition paid upfront at network schools * Free lunch * Free parking * Free theme park admission and much more! Operators are responsible for providing the Guest's first experience with the Spirit of Aulani while answering phones and assisting Guests with pre-arrival needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions and ensure their needs are met and exceeded. Operators also assist cast members and non guests with any questions or request. Responsibilities : * Responsible for constant communication with Guests/Cast Members via a phone station * Must maintain a pleasant, engaging and positive demeanor while answering phone inquiries ("a smile in your voice") * Answer phones, dispatch guest calls, cast member and assist with any questions or special requests. * Previous computer experience- requires use of internet and other application systems * High guest service expectations, initiative and ability to hold a conversation with a Guest * Must remain calm in highly stressful situations and be knowledgeable of emergency procedures * Requires high attention to detail and exceptional listening skills * Must have schedule flexibility * Must be knowledgeable about Resort offerings, Hawaiian islands knowledge and surrounding area knowledge * May also be cross utilized with the following roles, including, but not limited to: * Front Desk and Arrival Staff Agent - Check in/out process, greeting/welcoming arriving guests, assist guest with questions regarding their room, folio activity or hotel reservation * Concierge Agent - assist Guests with questions, directions, event schedules, dining reservations, hotel registration, and other services regarding hotels Basic Qualifications : * Must have Graveyard availability * Previous cash handling experience * Previous computer experience * Ability to perform in a fast-paced and sometimes stressful working environment * Ability to multi task * Ability to confidently utilize service recovery methods * Enthusiastic about interacting and helping guests * Receptive to special requests * Willing to follow instructions and take direction * Availability Requirements: * Training Availability: 7-8 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training * Additional Planned time off (vacations or non-paid time off) may not be available until the New Year. Preferred Qualifications: * Knowledge of Japanese language is highly preferred * Knowledge of Hawaiian language preferred * Previous work experience in a Hotel/Front Desk environment * Previous experience in a high volume, fast paced office type environment * Previous Leadership experience Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. The pay rate for this role in Hawaii is $35.84 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Apply