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Pbx Operator Jobs in California (NOW HIRING)

TEKsystems

PBX Operator

Mission Viejo, CA · On-site

$25/hr

Skills Customer service, Customer support, pbx phone, phone system, dispatch Experience Level Intermediate Level #prioritywest26 #westpriority26 Job Type & Location This is a Contract position based ...

TEKsystems

PBX Operator

Mission Viejo, CA · On-site

$25/hr

Skills Customer service, Customer support, pbx phone, phone system, dispatch Experience Level Intermediate Level #prioritywest26 #westpriority26 Job Type & Location This is a Contract position based ...

Oroville Hospital

PBX Operator 8470 #11734

Oroville, CA · On-site

$21.42 - $27.73/hr

Job Summary The PBX Operator is responsible for the operation of the switchboard: answering incoming calls and routing to proper department. Duties * Places outgoing calls for employee which requires ...

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Pbx Operator information

See California salary details

$10

$19

$27

How much do pbx operator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for pbx operator in California is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.59 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
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Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in California as of August 2026, with employment types broken down into 5% As Needed, 67% Full Time, 21% Part Time, 2% Temporary, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,048 per year, or $19.7 per hour.

PBX OPERATOR/RECEPT, TELECOMM

Pomona Valley Hospital Medical Center

Pomona, CA • On-site

$25.30 - $26.75/hr

Part-time

Re-posted 15 days ago

Pomona Valley Hospital Medical Center rating

9.2

Company rating: 9.2 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

7th of 1,062 rated hospitals

Job description

Position Summary: Answers PBX Console and emergency phones. Trains new PBX Operator candidates. Overhead paging, beeping, monitoring alarms, and monitoring radios. May perform other duties as assigned.
Required Qualifications: High school diploma or equivalent. Two years experience in customer service.
Preferred Qualifications: Multi-line answering experience.
Salary Range: $25.30 - $26.75 hourly. Salary will be commensurate with experience.
Salary range includes Evening Shift Differential.
As part of our ongoing effort to remain an employer of choice, eligible employees who work qualifying weekend shifts receive a competitive weekend rate.

What Pomona Valley Hospital Medical Center employees say

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About Pomona Valley Hospital Medical Center

Sourced by ZipRecruiter

PVHMC is a nationally recognized and accredited 412-bed, not-for-profit community medical center, proudly serving residents in eastern Los Angeles and western San Bernardino counties. With four Centers of Excellence – The Robert and Beverly Lewis Family Cancer Care Center, Stead Heart and Vascular Center, Women and Children’s Center and Trauma Center – PVHMC offers residents specialized services close to home.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pomona, CA, US

Year founded

1903

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