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Pbx Operator Jobs in Rancho Mirage, CA (NOW HIRING)

Hilton Grand Vacations, Inc.

PBX Operator

Palm Springs, CA · On-site

$21 - $21.09/hr

We are looking for a Full Time PBX Operator to join the team at Palm Canyon Resort! We are a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality ...

Hilton Grand Vacations, Inc.

PBX Operator

Palm Springs, CA · On-site

$21 - $21.09/hr

We are looking for a Full Time PBX Operator to join the team at Palm Canyon Resort! We are a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality ...

All JobsPbx Operator JobsPbx Operator Jobs in Rancho Mirage, CA

Pbx Operator information

See Rancho Mirage, CA salary details

$11

$20

$28

How much do pbx operator jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for pbx operator in Rancho Mirage, CA is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.31 per hour, depending on experience, location, and employer.

Is a PBX operator the same as a receptionist?

A PBX operator is responsible for managing internal and external phone systems, routing calls, and operating communication equipment, often requiring technical skills. A receptionist typically handles front-desk duties, greeting visitors, and performing administrative tasks. While both roles involve phone communication, they have different primary responsibilities and skill sets.

What jobs pay 4000 a week without a degree?

A Pbx Operator typically earns less than $4,000 per week, but high-paying roles without a degree include commercial pilots, real estate brokers, and sales managers, who often rely on experience and skills rather than formal education. These jobs may require specialized training, certifications, or licenses and often involve sales, technical skills, or management responsibilities.

What does a PBX operator do?

A PBX operator manages the internal telephone system for an organization, connecting calls, transferring callers, and handling inquiries. They often use a console or phone system and may need good communication skills and knowledge of the company's phone infrastructure.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

What are PBX Operators?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are some common challenges PBX Operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

Is being a PBX operator hard?

Being a PBX operator involves managing multiple phone lines, routing calls, and providing customer service, which requires good communication skills and attention to detail. The job typically involves shift work and may require basic technical knowledge of phone systems, but it is generally considered manageable with proper training. The difficulty level varies depending on the work environment and individual experience.

What are the key skills and qualifications needed to thrive as a PBX Operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.
More about Pbx Operator jobs
What cities near Rancho Mirage, CA are hiring for Pbx Operator jobs? Cities near Rancho Mirage, CA with the most Pbx Operator job openings:
Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Rancho Mirage, CA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,387 per year, or $20.4 per hour.
PBX Operator

PBX Operator

Hilton Grand Vacations, Inc.

Palm Springs, CA • On-site

$21 - $21.09/hr

Full-time

Retirement, PTO

Posted 12 days ago

Job description

Now Offering Daily Pay *

Do you want to work for a company that values its team members and encourages you to achieve your best? At HGV, we have a place for you.

We are looking for a Full Time PBX Operator to join the team at Palm Canyon Resort!

We are a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.

Why do Team Members like working for us?

  • Competitive hourly base pay and positive team environment
  • Daily Pay* - get your earned pay any time before payday
  • Discounted hotel rates worldwide
  • 401(k) program with company match
  • Employee stock purchase program
  • Generous Paid Time Off Program and Paid Sick Time
  • Recognition Programs and Rewards
  • Tuition reimbursement
  • Numerous learning and career advancement opportunities
  • And more!

Responsibilities Include:

  • Provide efficient and positive communication to all incoming calls by providing timely attention to guest or owners while addressing needs and requests
  • Coordinate guests and owners requests and concerns to departments to ensure completion and follow-up for guest happiness.
  • Deliver professional hospitality and information to all guests, owners, and team members while displaying outstanding knowledge of company products, property, and company overview
  • Balance multiple responsibilities and prioritize duties based on importance with ease
  • Assists in maintaining communication equipment such as voicemail, faxes, copies for guests and mail delivery
  • Maintains any pertinent departmental log sheets, checklists and/or reports
  • Assist with other departments as needed and carries out other reasonable requests by management
  • Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

Qualifications:

To fulfill this role optimally, you must possess the following minimum qualifications and experience:

  • High school diploma/GED
  • Prior related PBX experience
  • Ability to read, analyze and interpret complex documents and reports
  • Basic mathematical skills.
  • Highly skilled in solving practical problems, using good judgment to deal with a variety of variables in guest and business situations.
  • Excellent interpersonal and service skills.
  • Ability to resolve conflict, think on their feet, influence and mentor others.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Associate's Degree/College
  • Voice Certified
  • 3+ Years of related experience
  • Prior management/supervisory experience

The hourly rate for this role is between $21.00 -$21.09 based on experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications:

To fulfill this role optimally, you must possess the following minimum qualifications and experience:

  • High school diploma/GED
  • Prior related PBX experience
  • Ability to read, analyze and interpret complex documents and reports
  • Basic mathematical skills.
  • Highly skilled in solving practical problems, using good judgment to deal with a variety of variables in guest and business situations.
  • Excellent interpersonal and service skills.
  • Ability to resolve conflict, think on their feet, influence and mentor others.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Associate's Degree/College
  • Voice Certified
  • 3+ Years of related experience
  • Prior management/supervisory experience

The hourly rate for this role is between $21.00 -$21.09 based on experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities Include:

  • Provide efficient and positive communication to all incoming calls by providing timely attention to guest or owners while addressing needs and requests
  • Coordinate guests and owners requests and concerns to departments to ensure completion and follow-up for guest happiness.
  • Deliver professional hospitality and information to all guests, owners, and team members while displaying outstanding knowledge of company products, property, and company overview
  • Balance multiple responsibilities and prioritize duties based on importance with ease
  • Assists in maintaining communication equipment such as voicemail, faxes, copies for guests and mail delivery
  • Maintains any pertinent departmental log sheets, checklists and/or reports
  • Assist with other departments as needed and carries out other reasonable requests by management
  • Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

Qualifications - External

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