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Payroll Account Manager Jobs (NOW HIRING)

GTM Payroll Services Inc

NY · On-site

$75 - $105/hr

We're looking for an experienced HCM Payroll Account Manager who is passionate about building client relationships, solving problems, and helping businesses maximize the value of their payroll and ...

Tesseon

Payroll Account Manager

$30 - $35/hr

Position Overview Tesseon is seeking an experienced Payroll Account Manager to own a book of client accounts as their named, long-term point of contact. This is the depth role on our service team.

OneDigital

HCM Payroll Account Manager

The Account Manager is a client-focused professional responsible for building and maintaining ... Provide guidance on Payroll, Human Resources, Benefits Administration, Time & Attendance, and Tax ...

Kids Empire

Sr. Payroll Manager

... account reconciliations and ensure the accuracy of payroll related general ledger entries. • ... • Manage and mentor an off-shore team of payroll specialists, while providing guidance and ...

Kids Empire US LLC

Sr. Payroll Manager

West Hollywood, CA · On-site

$85K - $100K/hr

... account reconciliations and ensure the accuracy of payroll related general ledger entries. · ... Manage and mentor an off-shore team of payroll specialists, while providing guidance and support ...

ProPayHR

Payroll Specialist

Evanston, IL · Hybrid

$22.50 - $30.50/hr

Payroll Supervisor | Payroll Coordinator | Payroll Administrator | Payroll Processor | Payroll Clerk | Payroll Account Manager | Payroll Assistant | Payroll Specialist #PayrollSupervisor ...

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How much do payroll account manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for payroll account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a payroll account manager?

A Payroll Account Manager is a professional responsible for overseeing and managing payroll services for clients or an organization. They ensure that employees are paid accurately and on time, stay compliant with tax regulations, and handle any payroll-related inquiries. This role often involves coordinating with HR, finance teams, and external vendors, as well as resolving any issues related to payroll processing. Payroll Account Managers may also provide advisory services to clients on best payroll practices and ensure smooth implementation of payroll systems.

What are the key skills and qualifications needed to thrive as a payroll account manager?

To thrive as a Payroll Account Manager, you need a solid understanding of payroll processes, tax regulations, and accounting principles, often supported by a degree in finance, accounting, or business administration. Familiarity with payroll software (such as ADP, Paychex, or QuickBooks), HRIS systems, and relevant certifications like Certified Payroll Professional (CPP) are typically required. Exceptional attention to detail, problem-solving abilities, and strong communication skills help you manage client relationships and resolve payroll discrepancies. These skills and qualities are crucial to ensure payroll accuracy, compliance, and client satisfaction in a deadline-driven environment.

How does a payroll account manager typically collaborate with other departments to ensure accurate and timely payroll processing?

A Payroll Account Manager works closely with HR, finance, and sometimes IT departments to gather necessary employee data, verify time records, and ensure compliance with tax regulations. Regular meetings and clear communication channels are essential to resolve discrepancies and address any payroll-related issues promptly. By partnering with these teams, Payroll Account Managers help ensure that payroll is processed accurately and on schedule, while also assisting with audits and implementing process improvements. This collaborative approach helps maintain employee satisfaction and organizational compliance.

What is the difference between Payroll Account Manager vs Payroll Specialist?

AspectPayroll Account ManagerPayroll Specialist
CredentialsTypically requires payroll certifications and experience in client managementUsually requires payroll processing certifications and basic payroll knowledge
Work EnvironmentClient-facing, managing accounts and ensuring payroll accuracy for multiple clientsIn-house or administrative role focused on payroll processing and data entry
Employer & IndustryPayroll service providers, HR firms, or large corporationsHR departments, payroll service companies, or accounting firms

The Payroll Account Manager primarily manages client accounts, ensuring payroll services meet client needs, while the Payroll Specialist focuses on processing payroll data accurately. Both roles require payroll knowledge, but the manager role emphasizes client interaction and account oversight.

Are payroll account managers in demand?

Payroll account managers are in demand due to the ongoing need for accurate payroll processing and compliance with tax laws. Employers seek professionals skilled in payroll software, data management, and regulatory knowledge, making this a stable career option with opportunities across various industries.

Is payroll account manager a stressful job?

A payroll account manager's role involves managing payroll processing, ensuring compliance, and handling employee data, which can be demanding during peak periods such as tax season or month-end. The job requires attention to detail, accuracy, and often tight deadlines, which can contribute to stress levels. However, with proper organization and experience, many find the role manageable and rewarding.
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Payroll Account Manager jobs near you
Infographic showing various Payroll Account Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Payroll Account Manager

Payroll Dynamics

Wellington, FL • On-site

Full-time

Re-posted 6 days ago

Key responsibilities

  • Assist clients with payroll, taxes, reports, benefits, and human resource questions, providing accurate information and resolving concerns.

  • Train clients on Internet Payroll services and explain the benefits of additional reports and products.

  • Participate in client calling and retention programs, and work with clients to resolve exception issues and ensure understanding of solutions.

Job description

Description
Position Summary:
The account manager will be the primary contact for all customer inquiries. Provides excellent customer service support, resolves client issues using effective problem solving skills, supports client satisfaction and retention goals, trains newer clients on Internet Payroll. Account Manager will continually develop professional skills, update knowledge as new releases of Internet product occur or product enhancements are implemented. Account Manager will be capable of handling up to 10 or more calls per hour, assisting customers with their questions relating to their payroll, taxes, reports, benefits, general ledger, and other payroll & human resource maters. PSA will posses:
  • Payroll, Human Resource and Benefits knowledge
  • Internet experience and PC literate
  • Call Center / Help Desk background
  • Microsoft Office (Excel, Word, and Outlook)
  • The ability to meet deadlines
  • Flexibility to work in a team environment as well as individually.

Essential Duties:
The PSA will be responsible for;
  • Being accountable and responsible for all aspects of quality service for clients.
  • Providing accurate information for payroll, human resource, tax-related issues
  • Resolving client concerns relating to payroll and human resource related questions and systems issues
  • Providing client training by GOTO Meeting as necessary by periodically explaining "how to" use the Payroll Dynamics services
  • Explaining the benefits of additional reports and products that the client does not use.
  • Participating in designated client calling and other retention oriented programs.
  • Keeping abreast of the Company's services, system and software changes, and changes in wage and tax law.
  • Completing accurate and timely documentation of all calls handled.
  • Recognizing when an issue must be escalated to another area for resolution
  • Continue to work with client until it is determined that client clearly understands the solution provided
  • Prepares Weekly Payroll Exception Report CRMLink
    • Calls clients listed on report
    • Works with clients to resolve exception issues
    • Train clients on the correct procedures to use to prevent repeating the exception
  • Calling clients on a proactive basis to ensure;
    • Customer satisfaction and retention
    • That current product features are being utilized and understood.
  • Review the major issues with the Director of Operations
  • Maintains a team orientation in dealing with fellow associates
  • Provides quality service

Education / Training / Certifications: Degree in Accounting (Associates or Bachelors), related certifications (CPP, CPA) is a plus. Training programs are held on a regular basis at Payroll Dynamics and the Company encourages employees to obtain job related Certifications.
Decision Making: Customer Service Analyst is expected to make day to day decisions regarding Client Services, scheduling, processing, training, solving customer problems and other related matters that are within the area of responsibilities and are consistent with the prevailing Department and Company policies.
Communication: Excellent oral and written communication and analytical skills required. Must be able to work under time constraints and meet daily, weekly and monthly deadlines.
Skills: Must have excellent telephone skills, be able to function in a team environment, and be PC literate (MS Office, Customer Service Analyst must possess or develop:
  • Quality service orientation
  • Strong focus on customer satisfaction and detail.
  • Demonstrated ability in problem solving
  • Ability to meet deadlines.
  • Flexibility to work in a team environment as well as individually

Working Conditions: The scheduled work week is a 5-day work week - hours are 9:00 AM to 5:30 PM Monday through Friday with a 30 minute lunch break or hours are 8:30 AM to 5:30 PM Monday through Friday with a 1 hour lunch break. Pre-Approved overtime will be paid at the current rate for all hours work over 40 in a scheduled work week.

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