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Patient Representative Jobs in Nebraska (NOW HIRING)

Gphealth

Patient Financial Rep I

North Platte, NE · On-site

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Gphealth

Patient Financial Rep I

North Platte, NE · On-site

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Gphealth

Patient Financial Rep I

North Platte, NE · On-site

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Bryan Health

Hybrid Scheduling Nurse-LPN

Lincoln, NE · On-site

$24.50 - $33.25/hr

Secures medical necessity/diagnosis and patient demographic and financial information from physicians, physician staff, health care facilities, patients and patient representatives. Collects and ...

Bryan Health

Hybrid Scheduling Nurse-LPN

Lincoln, NE

$24.50 - $33.25/hr

Secures medical necessity/diagnosis and patient demographic and financial information from physicians, physician staff, health care facilities, patients and patient representatives. Collects and ...

Bryan Health

Hybrid Scheduling Nurse-LPN

Lincoln, NE · On-site

$24.50 - $33.25/hr

Secures medical necessity/diagnosis and patient demographic and financial information from physicians, physician staff, health care facilities, patients and patient representatives. Collects and ...

Bryan Health

Scheduling Nurse-LPN

Lincoln, NE · On-site

$24.50 - $33.25/hr

Secures medical necessity/diagnosis and patient demographic and financial information from physicians, physician staff, health care facilities, patients and patient representatives. Collects and ...

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Patient Representative information

See Nebraska salary details

$11

$21

$37

How much do patient representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for patient representative in Nebraska is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $26.11 per hour, depending on experience, location, and employer.

What is a patient representative?

A patient representative works in a medical care facility such as a doctor’s office, urgent care center, or hospital. Job duties may include checking in patients, responding to written correspondence, scheduling appointments, verifying health insurance, explaining policies or procedures, and updating patients’ medical charts. A patient representative is usually the first person patients see when they enter the health care facility, so they must provide excellent customer service to ensure patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient representative, and why are they important?

To thrive as a Patient Representative, you need strong customer service skills, knowledge of healthcare processes, and at least a high school diploma or equivalent, with some employers preferring additional training in medical administration. Familiarity with electronic health records (EHR) systems, medical billing software, and scheduling tools is often required. Outstanding communication, problem-solving abilities, and empathy help you effectively address patient concerns and resolve issues. These skills are crucial for ensuring a positive patient experience and smooth operations within healthcare facilities.

How does a patient representative typically interact with clinical and administrative teams to resolve patient concerns?

Patient Representatives act as crucial liaisons between patients, clinical staff, and administrative teams. They regularly communicate patient feedback, concerns, or complaints to the appropriate department and facilitate timely resolutions. This often involves coordinating with nurses, physicians, billing, and scheduling staff to ensure patient needs are met efficiently. Strong communication and problem-solving skills are essential, as Patient Representatives must advocate for patients while balancing organizational procedures and policies.

What is the difference between Patient Representative vs Medical Secretary?

AspectPatient RepresentativeMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office or administrative certifications beneficial
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, hospitals, healthcare organizations
Common Search & ComparisonPatient communication, patient advocacy, customer service in healthcareMedical office administration, healthcare scheduling, patient records

The main difference between a Patient Representative and a Medical Secretary lies in their primary focus. Patient Representatives mainly handle patient advocacy, communication, and addressing concerns, while Medical Secretaries focus on administrative tasks like scheduling, record-keeping, and managing office operations. Both roles are essential in healthcare settings and often work closely to ensure smooth patient experiences.

More about Patient Representative jobs

What are popular job titles related to Patient Representative jobs in Nebraska?

For Patient Representative jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Patient Representative jobs in Nebraska look for?

The top searched job categories for Patient Representative jobs in Nebraska are:

What are popular job titles related to Patient Representative jobs in NE?

For Patient Representative jobs in NE, the most frequently searched job titles are:

Patient Representative jobs near you
Infographic showing various Patient Representative job openings in Nebraska as of August 2026, with employment types broken down into 71% Full Time, and 29% Temporary. Highlights an 100% In-person job distribution, with an average salary of $45,584 per year, or $21.9 per hour.

Patient Financial Rep I

Great Plains Health

North Platte, NE • On-site

$16.75 - $18.25/hr

Full-time

Re-posted 11 days ago

Great Plains Health rating

6.1

Company rating: 6.1 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Great people. Great careers.
Join the team at Great Plains Health, where you can be a part of something, well, great.
Job Title:
Patient Financial Rep I
Cost Center:
Patient Financial Services
Job Description:
The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient Representative does follow up with insurance companies, assists with patient financial/billing questions, makes payment arrangements, and performs collection activities when necessary. Minimum Qualifications
oEducation
oHigh school diploma or equivalent required.
oCredentials
oNone
Physical Demands
1.Sit constantly.
2.Stand/walk frequently.
3.Lift floor to waist height 30 pounds occasionally; waist to waist 25 pounds occasionally; waist to overhead 20 pounds occasionally. And carry 10 pounds up to 25 feet occasionally.
4.Reach overhead frequently standing and turn reaching shoulder height while sitting frequently.
5.Fine motor coordination within normal limits for age and gender.
6.Constant computer use.
7.Visual acuity within normal limits.
Essential Functions
1.Work the system created work list to follow up on accounts the same day they appear on the work list.
2.Answer incoming calls from insurance companies and patients, assisting them with any issues with resolution within 2 working days.
3.Combine multiple patient accounts to one guarantor if requested by the guarantor and set up payment plans on patient balances.
4.Ensure that follow-up and resolutions occur on patient account balances and provide customer service for patients. Follow-up on denied or partially paid claims. Resolve contractual differences with insurance companies for contracted plans.
5.Communicates effectively to payers to ensure accurate and timely electronically filed claims as per department guidelines.
6.Resolves patient complaints and requests regarding insurance billing and initiates accurate account adjustment. Follows all billing problems to conclusion. Manages department multi-line phone. Transfers calls as appropriate. Answers patient questions within prescribed guidelines.
7.Review patient demographics and make changes as appropriate. Enter demographics as needed. Update patient insurance information to guarantee correct insurance billing.
8.Ability to understand the components of remittance advices from various payers. A thorough understanding of the specific payment business rules for each type of insurance - Medicare, Medicaid, Workers Compensations, Commercial insurance, etc.
9.Submits all paper claims and supporting documentation as required by payers. Generate HCFA 1500 if needed. Print all paper claims and appropriate documentation to be sent to both primary and secondary insurance companies.
10.Enter notes on the account, appropriately and timely, which would include claims information, issues, and general correspondence allowing anyone to understand the activity on the account. This would also include taking action on any correspondence with 2 days of receiving the correspondence and noting the action taken.
11.Ability to manage account work-lists and daily mail within the prescribed time lines established for the department. Ability to document in the Practice Management System, in a clear and concise manner, the details of all interactions relative to a patient' account.
12.Additional duties as assigned.
Join us. Join great. Join the dynamic team at Great Plains Health and be a part of something truly exceptional. At Great Plains Health, we embody a culture defined by authenticity, integrity, and a genuine commitment to listening to both our patients and each other.
As a member of our team, you'll experience a supportive environment where collaboration is key, and every voice is valued. We work together seamlessly, leveraging our collective strengths to provide the highest quality care to our community.
Passion drives us forward, propelling us to constantly strive for excellence in everything we do. If you're seeking a rewarding career in healthcare surrounded by like-minded individuals who share your dedication and enthusiasm, Great Plains Health is the place for you. Come join us and be part of a team that's making a real difference every day.

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