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Patient Representative Jobs in Nebraska (NOW HIRING)

Gphealth

Lead Patient Representative

North Platte, NE · On-site

$16.75 - $18.25/hr

Lead Patient Representative Cost Center: Patient Financial Services The Patient Financial Services Lead is responsible for the support of the team functions necessary to accomplishing the objective ...

Gphealth

Patient Financial Rep I

North Platte, NE · On-site

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Gphealth

Patient Financial Rep I

North Platte, NE · On-site

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Gphealth

Patient Financial Rep I

North Platte, NE

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Gphealth

Patient Financial Rep I

North Platte, NE

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Bryan Health

Hybrid Scheduling Nurse-LPN

Lincoln, NE · On-site

$24.50 - $33.25/hr

Secures medical necessity/diagnosis and patient demographic and financial information from physicians, physician staff, health care facilities, patients and patient representatives. Collects and ...

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All JobsPatient Representative JobsPatient Representative Jobs in Nebraska

Patient Representative information

See Nebraska salary details

$11

$21

$37

How much do patient representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient representative in Nebraska is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $26.11 per hour, depending on experience, location, and employer.

What is a patient representative?

A patient representative works in a medical care facility such as a doctor’s office, urgent care center, or hospital. Job duties may include checking in patients, responding to written correspondence, scheduling appointments, verifying health insurance, explaining policies or procedures, and updating patients’ medical charts. A patient representative is usually the first person patients see when they enter the health care facility, so they must provide excellent customer service to ensure patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient representative, and why are they important?

To thrive as a Patient Representative, you need strong customer service skills, knowledge of healthcare processes, and at least a high school diploma or equivalent, with some employers preferring additional training in medical administration. Familiarity with electronic health records (EHR) systems, medical billing software, and scheduling tools is often required. Outstanding communication, problem-solving abilities, and empathy help you effectively address patient concerns and resolve issues. These skills are crucial for ensuring a positive patient experience and smooth operations within healthcare facilities.

How does a patient representative typically interact with clinical and administrative teams to resolve patient concerns?

Patient Representatives act as crucial liaisons between patients, clinical staff, and administrative teams. They regularly communicate patient feedback, concerns, or complaints to the appropriate department and facilitate timely resolutions. This often involves coordinating with nurses, physicians, billing, and scheduling staff to ensure patient needs are met efficiently. Strong communication and problem-solving skills are essential, as Patient Representatives must advocate for patients while balancing organizational procedures and policies.

What is the difference between Patient Representative vs Medical Secretary?

AspectPatient RepresentativeMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office or administrative certifications beneficial
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, hospitals, healthcare organizations
Common Search & ComparisonPatient communication, patient advocacy, customer service in healthcareMedical office administration, healthcare scheduling, patient records

The main difference between a Patient Representative and a Medical Secretary lies in their primary focus. Patient Representatives mainly handle patient advocacy, communication, and addressing concerns, while Medical Secretaries focus on administrative tasks like scheduling, record-keeping, and managing office operations. Both roles are essential in healthcare settings and often work closely to ensure smooth patient experiences.

More about Patient Representative jobs

What are popular job titles related to Patient Representative jobs in Nebraska?

For Patient Representative jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Patient Representative jobs in Nebraska look for?

The top searched job categories for Patient Representative jobs in Nebraska are:

What are popular job titles related to Patient Representative jobs in NE?

For Patient Representative jobs in NE, the most frequently searched job titles are:

Patient Representative jobs near you
Infographic showing various Patient Representative job openings in Nebraska as of August 2026, with employment types broken down into 72% Full Time, and 28% Temporary. Highlights an 100% In-person job distribution, with an average salary of $45,584 per year, or $21.9 per hour.

Lead Patient Representative

Gphealth

North Platte, NE • On-site

$16.75 - $18.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Great people. Great careers.
Join the team at Great Plains Health, where you can be a part of something, well, great.

Job Title:

Lead Patient Representative

Cost Center:

Patient Financial Services

Job Description:

The Patient Financial Services Lead is responsible for the support of the team functions necessary to accomplishing the objective of the department. These include, but are not limited to functions under the categories of billing, insurance follow up, denials management, cash application, credit management, support services and vendor management. The Lead is responsible for training and education of new and current team members and assists the manager in monitoring production and quality statistics for staff as well as making recommendations for improving productivity/quality. Serves as a resource for team members, answering questions and resolving issues, first level of escalation prior to management intervention. Minimum QualificationsoEducationoHigh school diploma or equivalent required.oCredentialsoNonePhysical Demands1.Stand and/or walk frequently. Sit frequently.2.No lift and/or carry.3.No push and/or pull.4.Visual acuity and manual dexterity within normal limits.5.Bend, stoop, and crouch occasionally6.Reach floor to overhead occasionally.7.Computer use frequently.Essential Functions1.Perform scheduled audits of billing, collections, denials, credits, cash application and vendor management as generated through HB and PB Resolute applications. Follow up as necessary with staff to ensure accuracy of data and address areas of targeted improvement.2.Actively participates in daily huddles, one-on-ones, weekly/monthly meetings as well staff onboarding and annual evaluations.3.Actively participates in training and orientation of new employees, development of new workflows and re-education of existing staff as needed.4.Participates in the development, implementation and/or maintenance of all Patient Financial Services related software systems and products, including but not limited to billing clearinghouses, denials software, and payer websites and tools.5.Meets and/or exceeds assigned key performance indicators within Patient Financial Services, including but not limited to clean claim rates, DNFB rates, AR Aging, denials reductions as well as any specified vendor performance and credits reductions.6.Acts as the first point of escalation regarding any concerns or issues before manager intervention and serves as a point of escalation for operational issues for internal and external sites.7.Assist in managing W/Q's when staff are absent.8.Actively works with NMC on opening tickets and working on enhancements to improve processes within the Patient Financial Services Dept.9.Responsible for working collaboratively with other departments within the hospital to maintain a good relationship between departments.10.Together with other work group leads as well as defined reps (such as vendor management and revenue integrity), works as a team to assist the department in meeting goals.11.Compiles production statistics for daily, weekly, monthly and quarterly reports.12.Additional duties as assigned.Join us. Join great. Join the dynamic team at Great Plains Health and be a part of something truly exceptional. At Great Plains Health, we embody a culture defined by authenticity, integrity, and a genuine commitment to listening to both our patients and each other.
As a member of our team, you'll experience a supportive environment where collaboration is key, and every voice is valued. We work together seamlessly, leveraging our collective strengths to provide the highest quality care to our community.
Passion drives us forward, propelling us to constantly strive for excellence in everything we do. If you're seeking a rewarding career in healthcare surrounded by like-minded individuals who share your dedication and enthusiasm, Great Plains Health is the place for you. Come join us and be part of a team that's making a real difference every day.

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