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Patient Representative Jobs in Delaware (NOW HIRING)

TidalHealth

Patient Service Representative

Georgetown, DE · On-site

$16.25 - $20.50/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Seaford, DE · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Delmar, DE · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Delmar, DE · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Georgetown, DE · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Delmar, DE · On-site

$17 - $21.50/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

Bayhealth

Patient Access Specialist I

Dover, DE · On-site

$17.25 - $23/hr

... patient representative by using clear and respectful communication while obtaining necessary ... information. 2. Timely and precise completion of each registration, following all department ...

Bayhealth

Patient Access Specialist I

Milford, DE · On-site

$16.75 - $22.25/hr

... patient representative by using clear and respectful communication while obtaining necessary ... information. 2. Timely and precise completion of each registration, following all department ...

ZOLL Medical

Patient Service Representative

Dover, DE · On-site

$14 - $17.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL Medical

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Dover, DE · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

Nemours

Patient & Family Representative

Wilmington, DE · On-site

$17 - $21.50/hr

Nemours is seeking a Patient and Services Rep for our Welcome Center/ Front Desk! Patient and Family Services Representatives create a family centered environment that ensures that as a family ...

New

ZOLL LifeVest

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

Bayhealth

Patient Access Specialist I

Dover, DE · On-site

$13.75 - $18.25/hr

... patient representative by using clear and respectful communication while obtaining necessary ... information. 2. Timely and precise completion of each registration, following all department ...

Bayhealth

Patient Access Specialist I

Dover, DE · On-site

$17.25 - $23/hr

... patient representative by using clear and respectful communication while obtaining necessary ... information. 2. Timely and precise completion of each registration, following all department ...

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Showing results 1-20

All JobsPatient Representative JobsPatient Representative Jobs in Delaware

Patient Representative information

See Delaware salary details

$12

$23

$39

How much do patient representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for patient representative in Delaware is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.40 per hour, depending on experience, location, and employer.

What is a patient representative?

A patient representative works in a medical care facility such as a doctor’s office, urgent care center, or hospital. Job duties may include checking in patients, responding to written correspondence, scheduling appointments, verifying health insurance, explaining policies or procedures, and updating patients’ medical charts. A patient representative is usually the first person patients see when they enter the health care facility, so they must provide excellent customer service to ensure patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient representative, and why are they important?

To thrive as a Patient Representative, you need strong customer service skills, knowledge of healthcare processes, and at least a high school diploma or equivalent, with some employers preferring additional training in medical administration. Familiarity with electronic health records (EHR) systems, medical billing software, and scheduling tools is often required. Outstanding communication, problem-solving abilities, and empathy help you effectively address patient concerns and resolve issues. These skills are crucial for ensuring a positive patient experience and smooth operations within healthcare facilities.

How does a patient representative typically interact with clinical and administrative teams to resolve patient concerns?

Patient Representatives act as crucial liaisons between patients, clinical staff, and administrative teams. They regularly communicate patient feedback, concerns, or complaints to the appropriate department and facilitate timely resolutions. This often involves coordinating with nurses, physicians, billing, and scheduling staff to ensure patient needs are met efficiently. Strong communication and problem-solving skills are essential, as Patient Representatives must advocate for patients while balancing organizational procedures and policies.

What is the difference between Patient Representative vs Medical Secretary?

AspectPatient RepresentativeMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office or administrative certifications beneficial
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, hospitals, healthcare organizations
Common Search & ComparisonPatient communication, patient advocacy, customer service in healthcareMedical office administration, healthcare scheduling, patient records

The main difference between a Patient Representative and a Medical Secretary lies in their primary focus. Patient Representatives mainly handle patient advocacy, communication, and addressing concerns, while Medical Secretaries focus on administrative tasks like scheduling, record-keeping, and managing office operations. Both roles are essential in healthcare settings and often work closely to ensure smooth patient experiences.

More about Patient Representative jobs

What are popular job titles related to Patient Representative jobs in Delaware?

For Patient Representative jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Patient Representative jobs in Delaware look for?

The top searched job categories for Patient Representative jobs in Delaware are:

What are popular job titles related to Patient Representative jobs in DE?

For Patient Representative jobs in DE, the most frequently searched job titles are:

Patient Representative jobs near you
Infographic showing various Patient Representative job openings in Delaware as of August 2026, with employment types broken down into 72% Full Time, and 28% Temporary. Highlights an 100% In-person job distribution, with an average salary of $47,851 per year, or $23 per hour.

Patient Service Representative

TidalHealth

Georgetown, DE • On-site

$16.25 - $20.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

TidalHealth rating

6.3

Company rating: 6.3 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

670th of 891 rated healthcare providers

Job description

Why work at TidalHealth?
Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you'll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel.
Patient Service Representative Position Summary
The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office supervisor.
Patient Service Representative Position Requirements
  • Three (3) years of clerical/administrative experience is preferred.
  • Experience in a healthcare setting and medical terminology preferred.
  • Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred.
Patient Service Representative Work Schedule
  • Monday - Friday, Day Shift
Patient Service Representative Benefits
We provide a robust benefits suite for our eligible team members (36+ hours for 12-hour shifts; 37.5+ hours for standard shifts):
  • Health: Medical (including HSA), Dental, Vision, & Prescription
  • Wealth: Matching 403(b), Healthcare FSAs, & Dependent Care FSAs
  • Growth: $5,000 Tuition Assistance & Certification support
  • Balance: Generous PTO and Holidays, Onsite Child Care, Pet Insurance
  • Income Protection & Leave: Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT)
  • Life & Security: Employer-paid Life and additional voluntary benefits such as Accident, Critical Care, additional Life, and more

What TidalHealth employees say

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