ZipRecruiter

Log In

1

Patient Representative Jobs in Arizona (NOW HIRING)

Survival Flight

Patient Account Representative

Chandler, AZ · On-site

$17.50 - $23/hr

We're looking for a detail-oriented Patient Account Representative who thrives in a fast-paced environment and enjoys solving complex billing challenges. If you have experience in medical accounts ...

Survival Flight

Patient Account Representative

Chandler, AZ · On-site

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're looking for a detail-oriented Patient Account Representative who thrives in a fast-paced environment and enjoys solving complex billing challenges. If you have experience in medical accounts ...

Survival Flight

Patient Account Representative

Chandler, AZ · On-site

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're looking for a detail-oriented Patient Account Representative who thrives in a fast-paced environment and enjoys solving complex billing challenges. If you have experience in medical accounts ...

Birdi

Patient Care Representative

Paradise Valley, AZ · On-site

$17.25 - $21.25/hr

The Patient Care Representative provides outstanding service to patients related to their prescriptions. Inquiries from patients and their representatives include but are not limited to refill ...

Pinnacle Fertility

Patient Services Representative

Tucson, AZ · On-site

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role The Patient Services Representative plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ...

Pinnacle Fertility

Patient Services Representative

Tucson, AZ · On-site

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role The Patient Services Representative plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ...

UnitedHealthcare At Home

Patient Access Representative

Phoenix, AZ · On-site

$17.25 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Access Representative Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly ...

Birdi

Patient Care Representative

Paradise Valley, AZ · On-site

$17.25 - $21.25/hr

The Patient Care Representative provides outstanding service to patients related to their prescriptions. Inquiries from patients and their representatives include but are not limited to refill ...

divvyDOSE

Patient Access Representative

Phoenix, AZ · On-site

$17.25 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Access Representative Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly ...

previous page

Showing results 41-60

All JobsPatient Representative JobsPatient Representative Jobs in Arizona

Patient Representative information

See Arizona salary details

$11

$21

$36

How much do patient representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for patient representative in Arizona is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $25.53 per hour, depending on experience, location, and employer.

What does a patient representative do?

A patient representative acts as a liaison between patients and healthcare providers, helping patients understand their treatment options, navigate hospital or clinic procedures, and address concerns or complaints. They often assist with insurance issues, provide emotional support, and ensure patients' needs are communicated effectively. Strong communication skills and knowledge of healthcare policies are essential for this role.

What is a patient representative?

A patient representative works in a medical care facility such as a doctor’s office, urgent care center, or hospital. Job duties may include checking in patients, responding to written correspondence, scheduling appointments, verifying health insurance, explaining policies or procedures, and updating patients’ medical charts. A patient representative is usually the first person patients see when they enter the health care facility, so they must provide excellent customer service to ensure patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient representative, and why are they important?

To thrive as a Patient Representative, you need strong customer service skills, knowledge of healthcare processes, and at least a high school diploma or equivalent, with some employers preferring additional training in medical administration. Familiarity with electronic health records (EHR) systems, medical billing software, and scheduling tools is often required. Outstanding communication, problem-solving abilities, and empathy help you effectively address patient concerns and resolve issues. These skills are crucial for ensuring a positive patient experience and smooth operations within healthcare facilities.

What degree do you need to be a patient representative?

A patient representative typically needs at least a high school diploma or equivalent; however, some positions prefer or require postsecondary education such as an associate's or bachelor's degree in healthcare, communications, or a related field. Strong communication skills and knowledge of healthcare systems are also important for the role.

What is the difference between Patient Representative vs Medical Secretary?

AspectPatient RepresentativeMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office or administrative certifications beneficial
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, hospitals, healthcare organizations
Common Search & ComparisonPatient communication, patient advocacy, customer service in healthcareMedical office administration, healthcare scheduling, patient records

The main difference between a Patient Representative and a Medical Secretary lies in their primary focus. Patient Representatives mainly handle patient advocacy, communication, and addressing concerns, while Medical Secretaries focus on administrative tasks like scheduling, record-keeping, and managing office operations. Both roles are essential in healthcare settings and often work closely to ensure smooth patient experiences.

How does a patient representative typically interact with clinical and administrative teams to resolve patient concerns?

Patient Representatives act as crucial liaisons between patients, clinical staff, and administrative teams. They regularly communicate patient feedback, concerns, or complaints to the appropriate department and facilitate timely resolutions. This often involves coordinating with nurses, physicians, billing, and scheduling staff to ensure patient needs are met efficiently. Strong communication and problem-solving skills are essential, as Patient Representatives must advocate for patients while balancing organizational procedures and policies.
More about Patient Representative jobs

What cities in Arizona are hiring for Patient Representative jobs?

Cities in Arizona with the most Patient Representative job openings:

What are popular job titles related to Patient Representative jobs in AZ?

For Patient Representative jobs in AZ, the most frequently searched job titles are:

Patient Representative jobs near you
Infographic showing various Patient Representative job openings in Arizona as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 16% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,553 per year, or $21.4 per hour.

Patient Service Representative

Arizona Cancer Care Center

Sun City, AZ • On-site

$17 - $21.50/hr

Other

Posted 11 days ago

Job description

Job purpose
Under the direction of the practice manager or lead patient service representative, the patient service representative is responsible for daily maintenance of the front office functions. This includes being the face of the practice and ensuring high levels of customer service. Additionally, you will be responsible for patient registration, scheduling of patient appointments, check-in, and check-out, answering and making telephone calls, communicating with patients, co-workers, office manager, physicians and external vendors or suppliers.
Duties and responsibilities
  • Greets and registers all incoming patients professionally.
  • Handles incoming and outgoing communications concisely and in a pleasant manner.
  • Ability to prioritize appointment urgency, following company standard operating procedures.
  • Schedules all patient appointments in EMR according to standard operating procedure
  • Obtains complete and accurate demographic and insurance information for each patient while registering into the EMR in a prompt and courteous manner.
  • Documents all patient encounters in the appropriate section within the patient's electronic medical record.
  • Collects on patient accounts and/or co-payments as indicated, maintaining accurate accounting of daily collections.
  • Responds to patient inquiries regarding basic insurance or billing questions.
  • Answers telephone promptly, courteously using good telephone etiquette taking complete messages, providing adequate information, and routing callers properly.
  • Checks phone messages hourly and returns all calls before lunch, midafternoon, and prior to leaving for the day.
  • Restocks and maintains assigned workstation and equipment in a neat and orderly fashion.
  • Sends appropriate records, calls, and messages to physician.
  • Sort and route incoming faxes i.e. images, records request, refill requests
  • Check and proceed accordingly with incoming referral faxes:
    • Referrals (Top Priority)
    • Create new referral chart, call patient to make appointment, document if appointment or message was left, follow up if needed.
    • Follow up with referring office if unable to schedule.
  • Create new patient charts.
    • Must have referral in chart and all records prior to appointment.
    • All patient charts must contain primary care provider and referring physicians.
  • Patient appointment reminders calls
  • Send medical records release to referring physician's office, document request, and scan the request into EMR
  • Documents in EMR all patient encounters.
  • Provide courteous customer service and maintain composure when dealing with angry or irritated patients.
  • Ability to problem solve and anticipate issues.
  • Maintain referral platform.
  • Knowledge of medical terminology and acronyms, EMR and HIPAA policies
  • Performs other duties as assigned by management.
Qualifications/Education Requirements
  • High school diploma or equivalent required
  • One year work experience in a medical office setting preferred.
  • Knowledge of medical terminology preferred.
  • Completion of a recognized medical secretarial program preferred.
  • Word processing and computer experience required.
  • Answer multi-line phones.
  • Strong team player and enthusiasm in working with others.
  • Must demonstrate excellent phone etiquette and exceptional customer service skills Good organizational skills.
  • Professional appearance
  • Must have previous electronic medical records experience.
  • Must have the ability to deal with confidential information concerning patient diagnosis and medical records.

License or Certification
N/A
Working conditions/ Physical requirements
Able to work 40 hours per week.
Medical office setting
Ability to see details at close range.
Ability to listen and understand information through spoken words and sentences.
Ability to read and understand information in writing.
Ability to communicate information in speaking so others will understand.
Sitting for long periods of time
Daily uses of hands to type, file, and write/sign documents.
Minimum lifting requirements of 20 pounds to move office supplies.
EEO Statement
Arizona Center for Cancer Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Apply