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Patient Relations Jobs (NOW HIRING)

Stamford Health

Sr. Patient Relations Partner

Stamford, CT

$16.50 - $21.25/hr

The Sr. Patient Relations Partner will be responsible for patient complaint resolution, patient advocacy, service recovery, and quality improvement throughout Stamford Health. The Sr. Patient ...

Life IVF Center

Be Seen First

Patient Relations Liaison

Irvine, CA · On-site

$24 - $30/hr

Irvine, CA | Full-Time | $25-$30/hr | Mandarin Proficiency Strongly Preferred The Role We're hiring a Patient Relations Liaison to own the resolution of escalated patient complaints and billing ...

CVS Health

Patient Relations Associate

Columbus, GA

$22.79/hr

Patient Relations Analyst Company: Oak Street Health Location: Columbus, Georgia Pay: $22.79 per hour plus commissions Role Description: The purpose of the Patient Relations Associate (PRA) at Oak ...

Oak St. Health

Analyst,Patient Relations

Shreveport, LA · On-site

$21.10 - $36.78/hr

Patient Relations Analyst We're building a world of health around every individual -- shaping a more connected, convenient and compassionate health experience. At CVS Health ® , you'll be surrounded ...

Oak St. Health

Analyst,Patient Relations

New Britain, CT · On-site

$21.10 - $44.99/hr

Patient Relations Analyst We're building a world of health around every individual -- shaping a more connected, convenient and compassionate health experience. At CVS Health ® , you'll be surrounded ...

Oak St. Health

Analyst,Patient Relations

Memphis, TN · On-site

$21.10 - $36.78/hr

Patient Relations Analyst We're building a world of health around every individual -- shaping a more connected, convenient and compassionate health experience. At CVS Health ® , you'll be surrounded ...

New

Stamford Health

Sr. Patient Relations Partner

Stamford, CT · On-site

$16.50 - $21.25/hr

The Sr. Patient Relations Partner will be responsible for patient complaint resolution, patient advocacy, service recovery, and quality improvement throughout Stamford Health. The Sr. Patient ...

Stamford Health

Sr. Patient Relations Partner

Stamford, CT

$16.50 - $21.25/hr

The Sr. Patient Relations Partner will be responsible for patient complaint resolution, patient advocacy, service recovery, and quality improvement throughout Stamford Health. The Sr. Patient ...

CVS Health

Analyst,Patient Relations

Shreveport, LA · On-site

$21.10 - $36.78/hr

Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to educate patients about Medicare programs ...

CVS Health

Analyst,Patient Relations

Memphis, TN

$21.10 - $36.78/hr

Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to educate patients about Medicare programs ...

CVS Health

Analyst,Patient Relations

Shreveport, LA

$21.10 - $36.78/hr

Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to educate patients about Medicare programs ...

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Showing results 1-20

All JobsPatient Relations Jobs

Patient Relations information

See salary details

$11K

$62.2K

$94K

How much do patient relations jobs pay per year?

As of Jul 14, 2026, the average yearly pay for patient relations in the United States is $62,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What is the difference between Patient Relations vs Patient Advocate?

AspectPatient RelationsPatient Advocate
CredentialsTypically requires healthcare or customer service experience, sometimes a relevant certificationOften requires healthcare knowledge, certifications, or advocacy training
Work EnvironmentHospital, clinic, or healthcare facility; customer service settingHealthcare settings, community outreach, or legal environments
Employer & Industry UsageHospitals, clinics, healthcare organizationsPatient rights organizations, hospitals, legal or community groups
Search & Comparison IntentUnderstanding patient support roles, customer service in healthcareAdvocacy, patient rights, healthcare navigation

While both roles focus on patient support, Patient Relations primarily handles communication and service issues within healthcare facilities. Patient Advocates actively assist patients in navigating their rights and healthcare options. The roles often overlap but differ in scope and focus, with Patient Relations more customer service-oriented and Patient Advocates more advocacy-driven.

What is the most chill healthcare job?

A patient relations specialist typically has a calm work environment focused on communication and customer service. The role often involves regular hours, minimal physical demands, and requires strong interpersonal skills, making it a relatively relaxed healthcare position compared to more clinical roles.

What is the role of patient relations?

Patient relations professionals serve as a bridge between patients and healthcare providers, addressing patient concerns, providing information, and ensuring a positive experience. They often handle communication, resolve conflicts, and may use customer service skills to improve patient satisfaction within healthcare settings.

What are the key skills and qualifications needed to thrive as a Patient Relations professional, and why are they important?

To thrive as a Patient Relations professional, you need a background in healthcare administration or customer service, strong problem-solving skills, and often a bachelor's degree in a related field. Familiarity with hospital information systems, patient management software, and sometimes certification such as Certified Patient Experience Professional (CPXP) is important. Outstanding communication, empathy, conflict resolution, and active listening skills help build trust and resolve patient concerns effectively. These skills ensure positive patient experiences, improved satisfaction, and enhanced reputation for healthcare organizations.

What degree is needed to be a patient advocate?

A patient advocate typically needs at least a high school diploma or equivalent, but many employers prefer candidates with a bachelor's degree in healthcare, social work, or a related field. Relevant skills include communication, empathy, and knowledge of healthcare systems; certifications such as Certified Patient Advocate (CPA) can also enhance job prospects.

What are Patient Relations?

Patient Relations refers to the department or role within a healthcare facility that focuses on managing communication and resolving concerns between patients, their families, and the healthcare staff. Professionals in Patient Relations help address patient complaints, provide information about hospital policies, and ensure that patients have a positive experience during their care. They serve as a bridge between patients and the medical team, working to improve satisfaction and address issues quickly and compassionately.

What are some common challenges faced by Patient Relations professionals, and how can they be effectively managed?

Patient Relations professionals often encounter challenges such as managing difficult conversations, addressing patient complaints, and coordinating between patients and medical staff. These challenges can be effectively managed by developing strong communication skills, practicing empathy, and staying well-versed in hospital policies and procedures. Building positive relationships with both patients and staff helps to resolve issues quickly and ensures a supportive healthcare environment for everyone involved.

Can you get paid to be a patient advocate?

Patient advocates can be paid for their services, especially if they work for healthcare organizations, insurance companies, or as independent consultants. Compensation varies based on experience, location, and whether they are employed or freelance, with some roles offering full-time salaries and others paying per case or project. Certification and strong communication skills can enhance earning potential in this field.
More about Patient Relations jobs
What cities are hiring for Patient Relations jobs? Cities with the most Patient Relations job openings:
What are the most commonly searched types of Patient Relations jobs? The most popular types of Patient Relations jobs are:
What states have the most Patient Relations jobs? States with the most job openings for Patient Relations jobs include:
What job categories do people searching Patient Relations jobs look for? The top searched job categories for Patient Relations jobs are:
Patient Relations jobs near you
Infographic showing various Patient Relations job openings in the United States as of July 2026, with employment types broken down into 4% As Needed, 71% Full Time, 19% Part Time, and 6% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $62,176 per year, or $29.9 per hour.
Patient Relations Specialist

Patient Relations Specialist

Mountain State Oral & Facial Surgery

Pineville, NC • On-site

$2.0K/wk

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Greater Charlotte Oral & Facial Surgery, part of a leading network including Mountain State Oral & Facial Surgery, Greater Ohio Oral & Facial Surgery, and The Facial Centers, all supported by P3 Partners, is seeking a dedicated Patient Relations Specialist to join our rapidly expanding team. Our organization specializes in advanced oral, maxillofacial, and facial cosmetic care across multiple states including West Virginia, Virginia, Kentucky, Ohio, and North Carolina. With decades of combined experience and a commitment to clinical excellence, our board-certified surgeons and expert teams deliver comprehensive services such as dental implants, wisdom teeth removal, corrective jaw surgery, and innovative facial aesthetic procedures. We pride ourselves on providing personalized, patient-centered care in a warm and compassionate environment, helping individuals restore function, enhance appearance, and improve overall quality of life. Behind the scenes, P3 Partners ensures seamless administrative and operational support that empowers our practices to innovate and grow. We are committed not only to outstanding patient outcomes but also to fostering a workplace where employees can thrive. We seek patient-focused, team-oriented professionals who exemplify positivity, collaboration, clear communication, and a passion for excellence throughout their careers. If you are enthusiastic about contributing to a dynamic and compassionate healthcare environment, we invite you to apply for the Patient Relations Specialist position and become part of our dedicated team.
Why Join Us?
  • $2,000 Sign on Bonus
  • Competitive wages
  • Pay based on experience
  • Low-cost medical insurance
  • Zero-premium dental and vision insurance
  • Employer F.S.A./H.S.A. contributions
  • 401(k) with company match
  • Generous PTO, paid holidays, and personal time
  • Seasonal bonuses and company/partner discounts
  • Employer-paid basic life insurance
  • Voluntary insurance benefits
  • Educational Assistance
  • Wellness program and employee assistance program
  • Weekday, daytime-only schedule with early-out Fridays!

Join our growing team and be part of a practice that values both patient care and employee well-being.
Duties and Responsibilities:
  • Delivers customer service support to patients
  • Schedules appointments
  • Handles patient check-in and check-out procedures
  • Performs scanning and filing tasks
  • Collects payments from patients
  • Maintains a clean and professional workspace, including the waiting area
  • Responds to patient phone calls
  • Confirms scheduled appointments
  • Provides assistance with charting
  • Confirms patient insurance information
  • Maintains strict confidentiality
  • Ensures an outstanding customer experience
  • Performs any duties necessary to maintain patient flow, along with any additional tasks as assigned

Requirements
Required Skills and Abilities:
  • Strong interpersonal and communication skills, with a professional, warm, and approachable demeanor.
  • Excellent organizational skills with strong attention to detail.
  • Proficiency in computer systems, including electronic medical records (EMR) and scheduling software.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proven ability to work effectively in a team-oriented, fast-paced, and high-pressure environment.
  • Commitment to ongoing training, continuing education, and adherence to company policies and safety guidelines.

Physical Requirements:
  • Ability to sit, squat, bend, and twist frequently.

Education and Experience:
  • High school diploma or equivalent required; associate degree or higher preferred.
  • Prior experience in healthcare or patient relations strongly preferred.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Flexible Benefits Plan (FSA, HSA)
  • Tuition Assistance
  • Continuing Education
  • Annual Scrub Allowance
  • Paid Time Off (Vacation & 6 Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Bereavement Leave
  • Training & Development
  • Free Food & Snacks
  • Wellness Resources

Apply