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Patient Relations Jobs in Georgia (NOW HIRING)

Complete Dental Arts

Patient Relations Coordinator

Newnan, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Complete Dental Arts is seeking an enthusiastic and warm Patient Relations Coordinator who is a self-starter, systematic, well organized, thrives in a fast-paced environment, and has outstanding ...

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All JobsPatient Relations JobsPatient Relations Jobs in Georgia

Patient Relations information

See Georgia salary details

$9.3K

$52.5K

$79.4K

How much do patient relations jobs pay per year?

As of Aug 13, 2026, the average yearly pay for patient relations in Georgia is $52,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $58,300.00 per year, depending on experience, location, and employer.

What is the difference between Patient Relations vs Patient Advocate?

AspectPatient RelationsPatient Advocate
CredentialsTypically requires healthcare or customer service experience, sometimes a relevant certificationOften requires healthcare knowledge, certifications, or advocacy training
Work EnvironmentHospital, clinic, or healthcare facility; customer service settingHealthcare settings, community outreach, or legal environments
Employer & Industry UsageHospitals, clinics, healthcare organizationsPatient rights organizations, hospitals, legal or community groups
Search & Comparison IntentUnderstanding patient support roles, customer service in healthcareAdvocacy, patient rights, healthcare navigation

While both roles focus on patient support, Patient Relations primarily handles communication and service issues within healthcare facilities. Patient Advocates actively assist patients in navigating their rights and healthcare options. The roles often overlap but differ in scope and focus, with Patient Relations more customer service-oriented and Patient Advocates more advocacy-driven.

What skills and qualifications are needed to thrive as a patient relations professional?

To thrive as a Patient Relations professional, you need a background in healthcare administration or customer service, strong problem-solving skills, and often a bachelor's degree in a related field. Familiarity with hospital information systems, patient management software, and sometimes certification such as Certified Patient Experience Professional (CPXP) is important. Outstanding communication, empathy, conflict resolution, and active listening skills help build trust and resolve patient concerns effectively. These skills ensure positive patient experiences, improved satisfaction, and enhanced reputation for healthcare organizations.

What is a patient relations professional?

Patient Relations refers to the department or role within a healthcare facility that focuses on managing communication and resolving concerns between patients, their families, and the healthcare staff. Professionals in Patient Relations help address patient complaints, provide information about hospital policies, and ensure that patients have a positive experience during their care. They serve as a bridge between patients and the medical team, working to improve satisfaction and address issues quickly and compassionately.

What are common challenges faced by patient relations professionals, and how can they be managed?

Patient Relations professionals often encounter challenges such as managing difficult conversations, addressing patient complaints, and coordinating between patients and medical staff. These challenges can be effectively managed by developing strong communication skills, practicing empathy, and staying well-versed in hospital policies and procedures. Building positive relationships with both patients and staff helps to resolve issues quickly and ensures a supportive healthcare environment for everyone involved.
What are the most commonly searched types of Patient Relations jobs in Georgia? The most popular types of Patient Relations jobs in Georgia are:
What are popular job titles related to Patient Relations jobs in Georgia? For Patient Relations jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Patient Relations jobs in Georgia look for? The top searched job categories for Patient Relations jobs in Georgia are:
What cities in Georgia are hiring for Patient Relations jobs? Cities in Georgia with the most Patient Relations job openings:
Patient Relations jobs near you
Infographic showing various Patient Relations job openings in Georgia as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, 1% Temporary, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,501 per year, or $25.2 per hour.

Patient Relations Specialist

Azalea Health Innovations

Valdosta, GA • On-site

Other

Medical, Dental, Vision, Life, PTO

Posted 13 days ago

Job description

Patient Relations Specialist

The Patient Relations Specialist provides Revenue Cycle Management services for Azalea clients and operates under the direct supervision of the Associate Manager, RCM Support.

What You Will Do...

  • Responsible for delivery of excellent customer service to the patients of Azalea RCM Clients.
  • Explains insurance processing and the revenue cycle of claims to patients to help them better understand any outstanding patient responsibility amounts due to Azalea RCM Clients
  • Responsible for all inbound RCM-related patient telephone coverage during regular business hours with quick turnaround time responses for voice messages left after hours
  • Thoroughly verifies identity of persons calling requesting information, maintaining HIPAA compliance and only giving information to those individuals with proper access
  • Manages patient statement processing and bad debt collections processes for assigned accounts as directed by RCM Account Coordinators.
  • Preparing and submitting documentation (ledgers, patient statements, medical records) on behalf of Azalea RCM Client's patients as requested from approved parties
  • Completes various tasks related to our Revenue Cycle Management service, including: general data entry into web-based software/applications, medical claim generation and submission, insurance and patient payment processing, report creation and analysis
  • Responsible for other administrative duties including not limited to: inbound/outbound mail processing, filing, answering phones, faxing, copying, scanning, etc.
  • Demonstrates a good working knowledge of CPT, ICD10, and HCPCS codes as well as remaining current on regulatory coding changes.
  • Maintains HIPAA compliance when handling patient protected health information (PHI)
  • Responsible for other Revenue Cycle Management-related duties, as assigned.

Background And Skills You Will Bring...

  • Strong oral and written communication skills
  • Excellent computer and internet skills/instincts
  • Excellent customer service skills
  • Strong attention to detail
  • Self-motivated and well-organized
  • Interest and/or experience in healthcare administration is a plus

Success Looks Like...

  • Being aggressive and taking initiative; we trust you to move the needle forward
  • Doing the job; outcomes are just as important as strategy
  • Being adaptable and amenable to meet the changes of a dynamic and evolving industry
  • Demonstrating humility; partnership and collaboration is who we are and how we operate
  • Tapping into your innovative side; conventional is not always correct

How We Invest In You...

  • Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insurance
  • Generous employer sponsored subsidy towards employee's medical insurance premiums
  • Azalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employees
  • Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.
  • Economic opportunity: Competitive total rewards package that offers competitive pay and advancement opportunities

Azalea Health's EEO Statement

Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.

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