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Patient Relations Jobs Near Me

AndHealth

Specialty Pharmacy Liaison

Springfield, OH · On-site

Specialty Patient Engagement Specialist (Pharmacy Liaison) Full Time Springfield, OH AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health ...

EyeSouth Partners LLC

Clinic Lead

Delaware, OH · On-site

$80 - $110/hr

Position Summary The Clinic Lead is responsible for all day-to-day activities in a specified practice location including but limited to staffing, clinic flow, patient relations, inventory, and ...

New

MediaSource

Senior Public Relations Manager

Columbus, OH · On-site

Description Senior Public Relations Manager MediaSource - Columbus, OH (Hybrid) This isn't a role ... From breakthrough research and life-changing patient care to executive thought leadership, our work ...

MediaSource

Senior Public Relations Manager

Columbus, OH · On-site

Senior Public Relations Manager MediaSource - Columbus, OH (Hybrid) This isn't a role for someone ... From breakthrough research and life-changing patient care to executive thought leadership, our work ...

Premier Dentist Partners

Office Manager

Columbus, OH

Oversee patient relations, addressing inquiries, concerns, and providing exceptional customer service. * Ensure compliance with relevant regulations, including HIPAA, OSHA, and other dental industry ...

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How much do patient relations jobs pay per year?

As of Aug 20, 2026, the average yearly pay for patient relations in the United States is $62,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $69,000.00 per year, depending on experience, location, and employer.

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Patient Relations jobs near you
A map of the United States highlighting the number of Patient Relations job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Patient Relations job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Patient Relations Specialist

Trinity Health

Columbus, OH • On-site

Full-time

Re-posted 12 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

569th of 889 rated healthcare providers

Job description

Employment Type:
Full timeShift:
Day Shift
Description:
Patient Relations Specialist - South Region (East, Grove City and Diley)
Position Purpose:
In accordance with the Mission and Guiding Behaviors; the Patient Relations Specialist will take a proactive approach with anticipating the needs of our customers (patients, families & visitors.) The Patient Relations Specialist will round as needed on customers to gather feedback, provide support and facilitate resolution of issues and complaints. Patient Relations Specialist will facilitate investigation, prepare response and track patient/family complaints, grievances and service concerns.
What you will do:
  • Develops and maintains excellent relationships with Mount Carmel Departments
  • Performs and documents hospital rounds; meeting with patients, family members, visitors and colleagues
  • Visits units as needed to coordinate customer service and assist staff in management of challenging customer relation situations.
  • Maintains a database related to process and outcomes related to patient grievance management
  • Facilitates investigation and manages response to complaints and grievances.
  • Follows current regulatory guidelines and standards in regard to investigating and resolving patient grievances.
  • Collaborates with Risk Management to investigate and respond to grievances as needed.
  • Assists patient/family in accessing grievance processes and coordinates written communication regarding resolution of grievances
  • Prepares reports on complaint and grievance process and outcomes for process improvement
  • Provides opportunities for staff to acquire and maintain knowledge through informal training and development programs (ie. Communicate with H.E.A.R.T) to enhance staff skills in handling patient and family complaints
  • Participates in committees and meetings with peers, managers, administration and physicians by providing the "voice of the patient and family"

Minimum Qualifications:
  • Bachelor's Degree
  • Minimum 1 year in a healthcare customer service setting
  • Excellent, detailed work performance and writing ability
  • Excellent empathetic customer service and personal relations skills
  • Effective public speaking skills
  • Good knowledge of hospital operations and general equipment and supplies
  • Computer Skills - proficient and efficient
  • Effective Communication Skills

Ministry/Facility Information:
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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