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ICANotes LLC

Account Executive (West Coast)

Behavioral Health EHR ICANotes was founded in 1999. We work with all clinical disciplines in both outpatient and inpatient settings to deliver the most clinically robust and intuitive charting ...

Enterprise Management

Addictions Counselor 7

Baltimore, MD · On-site

$25 - $40/hr

Document all group sessions in ICANotes using W7310 + RESRB coding. * Conduct one of the following services based on scheduling assignments: * Telehealth intake (H0001) for a new client. * Telehealth ...

Enterprise Management

Addictions Counselor 8

Baltimore, MD · On-site

$25 - $40/hr

Document all group sessions in ICANotes using W7310 + RESRB coding. * Conduct one of the following services based on scheduling assignments: * Telehealth intake (H0001) for a new client. * Telehealth ...

Enterprise Management

Addictions Counselor 3

Baltimore, MD · On-site

$25 - $40/hr

Document all group sessions in ICANotes using W7310 + RESRB coding. * Conduct one of the following services based on scheduling assignments: * Telehealth intake (H0001) for a new client. * Telehealth ...

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How much do icanotes jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for icanotes in the United States is $23.05, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Icanotes vs Medical Transcriptionist?

AspectIcanotesMedical Transcriptionist
CredentialsMedical coding certification, EHR trainingMedical transcription certification, transcription training
Work EnvironmentRemote, healthcare offices, clinicsRemote, healthcare facilities, transcription companies
Industry UsageUsed for medical documentation, coding, billingTranscribing doctor’s voice recordings into text

While both Icanotes and Medical Transcriptionists work in healthcare documentation, Icanotes focuses on medical coding and electronic health records, whereas Medical Transcriptionists primarily transcribe audio recordings into written reports. They share some certifications and work environments but serve different roles in healthcare documentation processes.

What is ICANotes?

ICANotes is an electronic health record (EHR) software specifically designed for behavioral health professionals. It offers tools and features that streamline clinical documentation, scheduling, billing, and practice management. The software is known for its user-friendly, button-driven charting system, which helps clinicians efficiently create comprehensive, compliant notes. ICANotes supports a variety of behavioral health settings, including psychiatry, therapy, and counseling, making it a popular choice for mental health practices.

What are the key skills and qualifications needed to thrive as an ICANotes specialist?

To thrive as an ICANotes Specialist, you need a solid understanding of behavioral health clinical workflows and experience with electronic health record (EHR) systems, preferably ICANotes specifically. Familiarity with technical troubleshooting, EHR configuration, and relevant certifications—such as Health IT or EHR support—are highly beneficial. Excellent communication, patience, and problem-solving skills help you support users and collaborate with multidisciplinary teams. These competencies ensure efficient EHR adoption, user satisfaction, and compliance in mental health settings.

What are some common challenges for new clinicians using ICANotes in behavioral health settings?

New clinicians often find that the learning curve with ICANotes involves adapting to its unique charting workflow and mastering the template-based documentation system. While the platform is designed to streamline note-taking, it can take time to personalize templates and ensure documentation meets both clinical and compliance standards. Collaboration with colleagues, seeking out training resources, and consistent hands-on practice can help new users become proficient and efficient with the system.
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Icanotes jobs near you
Infographic showing various Icanotes job openings in the United States as of August 2026, with employment types broken down into 27% Full Time, 64% Part Time, and 9% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $47,942 per year, or $23 per hour.

Account Executive (West Coast)

ICANotes LLC

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Behavioral Health EHR
ICANotes was founded in 1999. We work with all clinical disciplines in both outpatient and inpatient settings to deliver the most clinically robust and intuitive charting solution for this specialty.
Company Culture
At ICANotes, we believe in fostering a culture of continuous improvement and learning. We prioritize adaptability over inflexible processes and encourage cross-functional teams to work together and collaborate to achieve shared objectives. We promote transparency and open communication within teams and stakeholders while fostering a culture of trust, respect, and accountability among team members.
Benefits for full-time domestic employees
  • Healthcare (medical, dental, vision)- company pays for up to 75% of health insurance for both employee and dependents - some plans with HSA options
  • Basic term and optional term life insurance
  • Short-term disability (paid for by the company) and long-term disability
  • 401(k) and employer-matched retirement plan
  • Paid time off that accrues and starts at 3 weeks

Note: This job description is not intended to be all-inclusive. Staff may perform other related duties as negotiated to meet the ongoing needs of the organization.
Position Overview
ICANotes is seeking a high-energy, results-driven Account Executive focused on outbound prospecting and new business development within the behavioral health market. This role is responsible for generating pipeline through strategic outbound activity, managing the full sales cycle, and helping behavioral health organizations modernize their clinical and operational workflows through the ICANotes platform.
The ideal candidate lives on the West Coast is highly motivated, disciplined in outbound execution, comfortable operating in a fast-paced SaaS environment, and capable of building trust with healthcare decision-makers ranging from individual practice owners to group CEO's and operational executives
This position is ideal for a consultative seller who thrives on creating opportunities, running discovery conversations, and consistently exceeding quota.
Key Responsibilities
Outbound Prospecting & Pipeline Generation
  • Generate new business opportunities through strategic outbound prospecting efforts including cold calls, email campaigns, LinkedIn outreach, referral development, and territory-based targeting.
  • Build and maintain a consistent pipeline of behavioral health providers, clinics, group practices, and CMHCs.
  • Conduct high-volume outbound activity while maintaining personalized and consultative engagement.
  • Identify key decision-makers and navigate multi-stakeholder sales environments.

Sales Process Management
  • Own the full sales cycle from prospecting through close.
  • Conduct discovery calls to understand operational, clinical, financial, and workflow challenges within behavioral health organizations.
  • Deliver compelling product demonstrations aligned to customer pain points and organizational goals.
  • Develop proposals, pricing discussions, and contract negotiations.
  • Maintain accurate forecasting and opportunity management within Salesforce or CRM platform.

Consultative Selling
  • Position ICANotes as a strategic partner in improving documentation efficiency, compliance, clinician experience, and operational outcomes.
  • Understand behavioral health workflows, reimbursement considerations, and EHR buying dynamics.
  • Collaborate cross-functionally with implementation, customer success, marketing, and leadership teams to support successful customer acquisition.

Performance Expectations
  • Meet or exceed monthly, quarterly, and annual quota targets.
  • Maintain activity metrics including outbound calls, meetings booked, demos completed, and opportunities created.
  • Consistently advance pipeline stages with urgency and professionalism.
  • Participate in ongoing sales training, coaching, and process improvement initiatives.

Qualifications
  • 5+ years of SaaS sales experience, preferably in healthcare technology, EHR, or behavioral health.
  • Proven success in outbound prospecting and quota attainment.
  • Strong experience running full-cycle sales processes.
  • Excellent communication, presentation, and objection-handling skills.
  • Ability to thrive in a metrics-driven environment.
  • Experience using Zoho or comparable CRM systems.

Apply