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Patient Relations Jobs (NOW HIRING)

Americare

Patient Relations Manager

Brooklyn, NY · On-site +1

The Patient Relations Manager's purpose is to ensure the safe admission of patients onto Americare services. The Patient Relation's Manager acts as a liaison between the patient, facility and ...

Network Temp Inc

Patient Relations Representative

Bronx, NY

$16.25 - $20.75/hr

Patient Relations Representative A patient relations representative acts as a liaison between patients, their families, and a healthcare organization, primarily responsible for addressing patient ...

Moffitt Cancer Center

PATIENT RELATIONS REP

Tampa, FL

$14 - $18.25/hr

Patient Relations Representative Patient Relations Service Representatives staff the information desks at Moffitt Cancer Center. The primary responsibility of this position is to provide high-quality ...

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How much do patient relations jobs pay per year?

As of Jun 2, 2026, the average yearly pay for patient relations in the United States is $62,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Relations professional, and why are they important?

To thrive as a Patient Relations professional, you need a background in healthcare administration or customer service, strong problem-solving skills, and often a bachelor's degree in a related field. Familiarity with hospital information systems, patient management software, and sometimes certification such as Certified Patient Experience Professional (CPXP) is important. Outstanding communication, empathy, conflict resolution, and active listening skills help build trust and resolve patient concerns effectively. These skills ensure positive patient experiences, improved satisfaction, and enhanced reputation for healthcare organizations.

What are some common challenges faced by Patient Relations professionals, and how can they be effectively managed?

Patient Relations professionals often encounter challenges such as managing difficult conversations, addressing patient complaints, and coordinating between patients and medical staff. These challenges can be effectively managed by developing strong communication skills, practicing empathy, and staying well-versed in hospital policies and procedures. Building positive relationships with both patients and staff helps to resolve issues quickly and ensures a supportive healthcare environment for everyone involved.

What are Patient Relations?

Patient Relations refers to the department or role within a healthcare facility that focuses on managing communication and resolving concerns between patients, their families, and the healthcare staff. Professionals in Patient Relations help address patient complaints, provide information about hospital policies, and ensure that patients have a positive experience during their care. They serve as a bridge between patients and the medical team, working to improve satisfaction and address issues quickly and compassionately.

What is the difference between Patient Relations vs Patient Advocate?

AspectPatient RelationsPatient Advocate
CredentialsTypically requires healthcare or customer service experience, sometimes a relevant certificationOften requires healthcare knowledge, certifications, or advocacy training
Work EnvironmentHospital, clinic, or healthcare facility; customer service settingHealthcare settings, community outreach, or legal environments
Employer & Industry UsageHospitals, clinics, healthcare organizationsPatient rights organizations, hospitals, legal or community groups
Search & Comparison IntentUnderstanding patient support roles, customer service in healthcareAdvocacy, patient rights, healthcare navigation

While both roles focus on patient support, Patient Relations primarily handles communication and service issues within healthcare facilities. Patient Advocates actively assist patients in navigating their rights and healthcare options. The roles often overlap but differ in scope and focus, with Patient Relations more customer service-oriented and Patient Advocates more advocacy-driven.

More about Patient Relations jobs
What cities are hiring for Patient Relations jobs? Cities with the most Patient Relations job openings:
What are the most commonly searched types of Patient Relations jobs? The most popular types of Patient Relations jobs are:
What states have the most Patient Relations jobs? States with the most job openings for Patient Relations jobs include:
What job categories do people searching Patient Relations jobs look for? The top searched job categories for Patient Relations jobs are:
Patient Relations jobs near you
Infographic showing various Patient Relations job openings in the United States as of May 2026, with employment types broken down into 13% As Needed, 51% Full Time, 7% Part Time, 1% Temporary, and 28% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $62,176 per year, or $29.9 per hour.
Patient Relations Specialist

Patient Relations Specialist

Nulton Diagnostic & Treatment Center

Altoona, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted just now

Job description

Patient Relations Specialist
Position Description:
We are looking for a Patient Relations Specialist to join our Team!
The Patient Relations Specialist will be responsible for the day-to-day operations of the assigned Nulton Diagnostic and Treatment Center (NDTC) offices. This position provides support to doctors and therapists, and specific duties include:
• Welcome patients and visitors in person or on the telephone
• Serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Optimize patients' satisfaction and provider time by scheduling appointments in person or by phone
• Keep patient appointments on schedule by notifying providers of patient's arrival
• Ensure availability of treatment information by filing and retrieving patient records
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Answers multi-line telephone, document or transfer calls as needed
• Collect and balance co-pays daily
• Protect patient rights by maintaining confidentiality of medical, personal, and financial information
• Provide patient reminder calls
• Using electronic medical records
• Scanning and electronic filing
• Communicate directly with doctors, therapists, community officials, and other staff members
Education, Experience, Skills, Training:
High School Diploma or equivalent.
The successful applicant must have excellent communication skills and at least one-year experience working in an office setting. Must be able to obtain Act 33, Act 34 and FBI clearances.
This is a full-time position with medical, dental and vision benefits, as well as, 401(k) Retirement Plan with matching contributions, paid vacation and paid holidays.
Nulton Diagnostic and Treatment Center is committed to a policy of Equal Employment Opportunity. All qualified applicants will be considered for employment without regard to race, color, religious creed, disability, ancestry, national/ethnic origin (including limited English proficiency), age, sex (including discrimination on the basis of pregnancy or related conditions, including pregnancy termination, sexual preference, cultural beliefs, arts, laws, customs, capabilities, gender identity, sex related to marital, family, or parental status, and habits or economic status and must observe all applicable State and Federal laws and regulations.
Please use the link below for important information when applying for positions with Nulton Diagnostic & Treatment Center:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Nulton Diagnostic & Treatment Center is an EEO Employer - M/F/Disability/Protected Veteran Status

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