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Patient Intake Representative Jobs in Missouri (NOW HIRING)

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Patient Intake Representative information

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How much do patient intake representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for patient intake representative in Missouri is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $17.60 per hour, depending on experience, location, and employer.

What does a patient intake representative do?

A Patient Intake Representative is responsible for greeting patients, collecting personal and insurance information, verifying medical records, and ensuring all necessary forms are completed before a patient receives care. They often answer patient questions, schedule appointments, and serve as a liaison between patients and medical staff. Their role is crucial for maintaining accurate records and providing a smooth, welcoming experience for patients entering a healthcare facility.

What are the key skills and qualifications needed to thrive as a patient intake representative, and why are they important?

To thrive as a Patient Intake Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration being highly beneficial. Familiarity with electronic health record (EHR) systems and patient management software is typically required, along with understanding HIPAA regulations. Outstanding communication, empathy, and multitasking abilities help you excel in patient interactions and collaborate with healthcare teams. These skills are vital for ensuring accurate patient information, a smooth intake process, and a positive first impression for patients entering a healthcare facility.

What are some common challenges a patient intake representative may encounter and how can they be addressed?

Patient Intake Representatives often face challenges such as managing high patient volumes, handling sensitive patient information, and navigating complex insurance verification procedures. Strong organizational skills and clear communication can help manage the flow of patients efficiently and ensure accuracy in data entry. Building rapport with patients, maintaining professionalism during stressful situations, and staying up-to-date on healthcare regulations are key to overcoming these challenges and providing a positive experience for both patients and the healthcare team.

What is the difference between Patient Intake Representative vs Medical Office Assistant?

AspectPatient Intake RepresentativeMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical billing or customer serviceHigh school diploma; certification in medical assisting often preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare officesMedical offices, clinics, hospitals, performing administrative and clinical tasks
Primary ResponsibilitiesScheduling appointments, patient check-in, insurance verificationScheduling, patient intake, basic clinical support, administrative tasks

Both roles involve patient interaction and administrative duties in healthcare settings. The Patient Intake Representative primarily focuses on patient check-in and insurance verification, while the Medical Office Assistant may handle a broader range of clinical and administrative tasks. The roles often overlap but differ in scope and responsibilities.

What job categories do people searching Patient Intake Representative jobs in Missouri look for?

The top searched job categories for Patient Intake Representative jobs in Missouri are:

Infographic showing various Patient Intake Representative job openings in Missouri as of August 2026, with employment types broken down into 3% As Needed, 69% Full Time, 19% Part Time, and 9% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,994 per year, or $16.8 per hour.

Medical Assistant/Medical Mobile Unit School-Based

Affinia Healthcare

Saint Louis, MO โ€ข On-site

$17.25 - $22/hr

Full-time

Re-posted 13 days ago


Job description

POSITION SUMMARY: Perform the duties required to provide support for providers in all aspects of patient care under the supervision of a licensed nurse within a defined scope of care. Act as back-up driver for mobile unit when needed.
POSITION QUALIFICATION REQUIREMENTS:
Education: Graduate of a Certified Medical Assistant Program.
Experience: Minimum of three (3) months experience as a Medical Assistant.
Skills and Abilities: which may be representative but not all inclusive of those commonly associated with this position:
  1. Ability to perform accurate blood drawing techniques.
  2. Ability to maintain confidentiality and comply with HIPAA policies and procedures.
  3. Ability to multi-task and adapt to changing schedules.
  4. Good organization skills.
  5. Good verbal communication skills.
  6. Good computer skill including the use of word processing and e-mail software.
  7. Willingness to learn operations of and drive mobile unit when needed.

Transportation Requirement: Must possess a valid driver's license and automobile with insurance coverage as required by the State of Missouri.
License(s)/Certification(s) Required:
  1. Certificate from Medical Assistant Training program.
  2. CPR Certification.

FUNCTIONS OF THE JOB
Essential Functions
  1. Performs patient intake (i.e. blood pressures, temperatures, pulse, respirations, weights and measurements) on patients for medical examination.
  2. Performs tests (i.e. blood glucose test, urine dipstick, pulse oximetry, vision tests and hearing screens).
  3. Gives medications/immunizations as ordered per route (oral, intramuscular, subcutaneous, and sub-dermal).
  4. Notifies Clinic Nurse Coordinator and Provider of abnormal vital signs or lab results.
  5. Prepares, maintains exam rooms assuring that they are cleaned and stocked.
  6. Assist as back-up driver.
  7. Assist with monitoring and maintaining Community Health databases.
  8. Coordinate calendars and activities.
  9. Assist other departments and programs within the organization during periods when the mobile unit is not in operation, providing administrative, clinical, outreach, or operational support as assigned to ensure continuity of services and organizational efficiency.
  10. Perform other duties as assigned.

Marginal Functions:
  1. Assist with primary care appointments.
  2. Assist with orientation and training of new Medical Assistants, students, and volunteers.

Supervises: None
NOTE: SMOKING IS PROHIBITED IN THE WORK ENVIRONMENT
NOTE: ALL APPLICANTS MUST PROVIDE CONTACT INFORMATION FOR THREE REFERENCES
AN EQUAL OPPORTUNITY SERVICES PROVIDED ON A NON-DISCRIMINATORY BASIS