ZipRecruiter

Log In

1

Patient Financial Navigator Jobs (NOW HIRING)

Oklahoma Heart Hospital

Financial Navigator

Oklahoma City, OK · On-site

$17.50 - $22.75/hr

ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our ... Responsibilities The OHH Financial Navigator serves as an integral member of the Patient Access ...

Gbmc

Oncology Financial Navigator

Pavilion, NY

$21.91 - $37.08/hr

The Oncology Financial Navigator will be responsible for assisting patients with the cost of their ... to patient questions Responds to all inquiries in a courteous, professional manner with a ...

Oklahoma Heart Hospital

Financial Navigator

Oklahoma City, OK · On-site

$17.50 - $22.75/hr

ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our ... Responsibilities The OHH Financial Navigator serves as an integral member of the Patient Access ...

next page

Showing results 1-20

People also search for

All JobsPatient Financial Navigator Jobs

Patient Financial Navigator information

See salary details

$13

$24

$38

How much do patient financial navigator jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient financial navigator in the United States is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Financial Navigator, and why are they important?

To thrive as a Patient Financial Navigator, you need a solid understanding of healthcare billing, insurance processes, and medical terminology, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health record (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving skills help you guide patients through complex financial discussions and navigate sensitive situations. These skills ensure patients receive clear guidance on their financial responsibilities, which supports both patient satisfaction and the healthcare organization’s revenue cycle.

How does a Patient Financial Navigator typically interact with patients and clinical staff throughout the patient's care journey?

A Patient Financial Navigator regularly communicates with both patients and clinical staff to ensure a smooth financial experience during care. They guide patients through insurance verification, estimate out-of-pocket costs, and help arrange payment plans if needed. Collaborating closely with clinical teams, they stay updated on treatment plans and scheduling, enabling them to provide accurate financial counseling at each stage. This role requires empathy, clear communication, and the ability to coordinate across departments to address any financial concerns proactively.

What are Patient Financial Navigators?

Patient Financial Navigators are healthcare professionals who assist patients in understanding and managing the financial aspects of their medical care. They help patients estimate costs, explain insurance benefits, identify financial assistance programs, and guide them through billing and payment options. Their goal is to reduce financial stress and ensure that patients can access the care they need without undue hardship. Patient Financial Navigators often work in hospitals, clinics, or cancer centers, collaborating with both patients and healthcare teams.

What is the difference between Patient Financial Navigator vs Patient Advocate?

AspectPatient Financial NavigatorPatient Advocate
CredentialsOften requires healthcare or social work certificationsMay have social work or healthcare background, but less standardized
Work EnvironmentHospitals, clinics, insurance companiesHospitals, community organizations, legal settings
Employer & IndustryHealthcare providers, insurance companiesHealthcare facilities, nonprofits, legal aid
Primary FocusAssisting patients with financial concerns and insurance navigationSupporting patients' overall well-being, including legal and emotional needs

While both roles support patients, the Patient Financial Navigator primarily focuses on financial and insurance issues, whereas the Patient Advocate offers broader support including legal and emotional assistance. The two roles often collaborate but serve distinct functions within healthcare settings.

More about Patient Financial Navigator jobs
What cities are hiring for Patient Financial Navigator jobs? Cities with the most Patient Financial Navigator job openings:
What states have the most Patient Financial Navigator jobs? States with the most job openings for Patient Financial Navigator jobs include:
What job categories do people searching Patient Financial Navigator jobs look for? The top searched job categories for Patient Financial Navigator jobs are:
Patient Financial Navigator jobs near you
Infographic showing various Patient Financial Navigator job openings in the United States as of May 2026, with employment types broken down into 14% Full Time, and 86% Contract. Highlights an 50% Physical, and 50% Hybrid job distribution, with an average salary of $50,669 per year, or $24.4 per hour.
Patient Financial Navigator

Patient Financial Navigator

MultiCare Health System

Tacoma, WA

$26.53 - $40.35/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 22 days ago

MultiCare Health System rating

7.6

Company rating: 7.6 out of 10

Based on 266 frontline employees who took The Breakroom Quiz

181st of 864 rated healthcare providers

Job description

Join a team that shares your calling
At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.
FTE: 1.0, Shift: Day, Schedule: 8:00a-4:30p
Position Summary
The Patient Financial Navigator is an exciting opportunity at MultiCare to assist patients and families to access financial resources. In this role you will evaluate financial situations in accordance with regulatory compliance and maintain patient confidentiality and dignity. You will be able to apply your strong communications skills in this position.
Responsibilities
  • You will explain topics of insurance coverage, treatment costs, and financial assistance opportunities to the patient, relative, or patient's representative
  • You will provide expertise and education in the areas of Medicaid eligibility, Social Security Disability and any available government programs
  • You will perform complete and accurate Patient registrations according to the organization's policy and procedures and federal/state regulatory requirements, acting as an ambassador to ensure a patient-friendly experience
  • You will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic information, insurance data and/or third-party liability information
  • You will complete regulatory or policy required forms, including payor requirements such as Medicare, L & I requirements and some commercial payors, and obtains all necessary signatures via mail or upon registration
  • You will provide patient liability information to and collects the point of service cash from patients based on guidelines and/or systems provided by the department, including but not limited to: co-payments, deductibles, co-insurance, deposits, outstanding balances

Requirements
  • Completion of a medical terminology course or proficiency preferred
  • Certified as an Application Counselor (CAC) within 90-days of employment
  • Minimum three (3) years healthcare collection, financial counseling, insurance benefit verification and/or precertification, third party payor, Medicaid case work or billing experience required


About Tacoma General Hospital
MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children's, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.
About the Tacoma Community
Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone - outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it's a city where you can live, work and play.
Why MultiCare?
Rooted in the local community
Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
Growth and education
Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
Well-being and support
Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
Living our values
Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
Belonging for all
Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
Pacific Northwest lifestyle
Work and live where natural beauty, adventure and strong community connections are part of everyday life.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $26.53 - $40.35 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.
Associated benefit information can be viewed here.

What MultiCare Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

MultiCare logo

About MultiCare

Sourced by ZipRecruiter

MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital. Over the years, we’ve grown from a Tacoma-centric, hospital-based organization into the largest, community-based, locally governed health system in the state of Washington. Today, our comprehensive system of health includes more than 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 12 hospitals. We welcome patients from the entire Pacific Northwest region and our 20,000-plus team members — including employees, providers and volunteers — proudly care for the communities we serve. Without a doubt, our organization has changed over the years. But what has never changed, throughout our long history, has been our dedication to the health and wellness of the people of the Pacific Northwest. Guided by our mission, vision and values, we are on a continuous journey to deliver the services that our communities need, and to ensure access to those services, now and in the future.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Tacoma, WA, US

View All MultiCare Jobs

Apply