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Patient Financial Navigator Jobs in Michigan (NOW HIRING)

Patient Navigator - Remote In Michigan

Flint, MI · On-site +1

$19.50 - $26.50/hr

Facilitates removing barriers by providing potential financial support sources and helping with ... Builds awareness of patient navigator services among the health care team to assist coordinating ...

The Nurse Navigator is a key member of the multidisciplinary team functioning as an advocate ... patient's physical, psychological, social, environmental, financial and functional status in ...

The Nurse Navigator is a key member of the multidisciplinary team functioning as an advocate ... patient's physical, psychological, social, environmental, financial and functional status in ...

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Patient Financial Navigator information

See Michigan salary details

$11

$21

$33

How much do patient financial navigator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient financial navigator in Michigan is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.84 per hour, depending on experience, location, and employer.

What is a patient financial navigator?

Patient Financial Navigators are healthcare professionals who assist patients in understanding and managing the financial aspects of their medical care. They help patients estimate costs, explain insurance benefits, identify financial assistance programs, and guide them through billing and payment options. Their goal is to reduce financial stress and ensure that patients can access the care they need without undue hardship. Patient Financial Navigators often work in hospitals, clinics, or cancer centers, collaborating with both patients and healthcare teams.

What are the key skills and qualifications needed to thrive as a patient financial navigator?

To thrive as a Patient Financial Navigator, you need a solid understanding of healthcare billing, insurance processes, and medical terminology, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health record (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving skills help you guide patients through complex financial discussions and navigate sensitive situations. These skills ensure patients receive clear guidance on their financial responsibilities, which supports both patient satisfaction and the healthcare organization’s revenue cycle.

How does a patient financial navigator typically interact with patients and clinical staff throughout the patient's care journey?

A Patient Financial Navigator regularly communicates with both patients and clinical staff to ensure a smooth financial experience during care. They guide patients through insurance verification, estimate out-of-pocket costs, and help arrange payment plans if needed. Collaborating closely with clinical teams, they stay updated on treatment plans and scheduling, enabling them to provide accurate financial counseling at each stage. This role requires empathy, clear communication, and the ability to coordinate across departments to address any financial concerns proactively.

What is the difference between Patient Financial Navigator vs Patient Advocate?

AspectPatient Financial NavigatorPatient Advocate
CredentialsOften requires healthcare or social work certificationsMay have social work or healthcare background, but less standardized
Work EnvironmentHospitals, clinics, insurance companiesHospitals, community organizations, legal settings
Employer & IndustryHealthcare providers, insurance companiesHealthcare facilities, nonprofits, legal aid
Primary FocusAssisting patients with financial concerns and insurance navigationSupporting patients' overall well-being, including legal and emotional needs

While both roles support patients, the Patient Financial Navigator primarily focuses on financial and insurance issues, whereas the Patient Advocate offers broader support including legal and emotional assistance. The two roles often collaborate but serve distinct functions within healthcare settings.

What are popular job titles related to Patient Financial Navigator jobs in Michigan?

For Patient Financial Navigator jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Patient Financial Navigator jobs in Michigan look for?

The top searched job categories for Patient Financial Navigator jobs in Michigan are:

What cities in Michigan are hiring for Patient Financial Navigator jobs?

Cities in Michigan with the most Patient Financial Navigator job openings:

Infographic showing various Patient Financial Navigator job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,163 per year, or $21.2 per hour.

$19.25 - $26.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description

The START Center for Cancer Research ("START") is the world's largestearly phasesite network, fully dedicated tooncologyclinical research.Throughout ourhistory, START has provided hope to cancer patients inglobalcommunity practices by offering"Hope Through Access"tocutting edgetrials throughout the UnitedStatesand Europe.
We areseekinga Patient Navigator. The Patient Navigator facilitates patient referrals for the START Phase 1 program. This role involves managing referral documentation, monitoring referral metrics, and supporting outreach activities. The Intake Specialist ensures a smooth intake process and efficient communication with referring providers.
Work Schedule: Monday-Friday, 8:00am-5:00pm
Location: 800 Foreman Drive, SE, Grand Rapids, MI 49546
Essential Responsibilities:
  • Perform referral intake and assist with patient and provider coordination.
  • Maintain referral documentation and monitor referral trends.
  • Screen patients using EMR systems and genomic platforms for eligibility.
  • Support the Nurse Navigator in program outreach and trial promotion.
  • Participate in program meetings and contribute to data tracking efforts.

Required Education and Experience:
  • High School Diploma or GED.
  • Minimum of 2 years of experience with patient intake and referrals.
  • 1 year oncology experience.

Preferred Education and Experience:
  • Associate's degree in healthcare or related field.
  • Clinical trial experience.
  • Strong organizational and communication skills.

Best-in-Class Benefits and Perks
We value the time, talent, and dedication our employees bring to START. Our commitment to your well-being and growth is reflected in a competitive compensation package-based on experience-along with comprehensive benefits designed to support you both personally and professionally:
  • 401(k) retirement savings plan with employer match
  • Eligibility for an annual performance bonus, based on role and company results
  • Generous paid time off and paid holidays
  • Comprehensive medical, dental, and vision coverageand optional insuranceoptions
  • Company paid life and disability insurance for added financial protection
  • Employee Assistance Program (EAP) providing confidential, no -cost support for you and your family from day one
  • Flexible FSA and HSA plans to support your financial wellness
  • Commitment to a supportive environment that values balance, wellbeing, and flexibility
  • We'recommitted to fostering a collaborative, creative workplace where every team member is encouraged to contribute. At START,you'lljoin a team that values continuous learning, professional growth, shared ideas, and a culture built on inclusivity and innovation.

More About START
START clinical trial sites have conducted more than 1,000 early-phase clinical trials, including dozens of therapies that were approved by the FDA or EMA. STARTrepresentsthe world's largest roster of early-phase principal investigators across its Network of clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world via our mission of "Hope Through Access".
Learn more at
STARTresearch.com.
Ready to be part of a team changing the future of cancer treatment?
Join us in our mission to conquer cancer, one clinical trial at a time. Yourexpertiseand dedication can help us bring hope and healing to patients worldwide.Pleasesubmityour application online.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.