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Patient Financial Navigator Jobs in Virginia (NOW HIRING)

Inova

Oncology Nurse Navigator Breast Surgery

Fairfax, VA · On-site

$92K - $151K/yr

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience ... Maintains a working knowledge of availability of community resources and financial services for ...

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All JobsPatient Financial Navigator JobsPatient Financial Navigator Jobs in Virginia

Patient Financial Navigator information

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$13

$24

$38

How much do patient financial navigator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for patient financial navigator in Virginia is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.96 per hour, depending on experience, location, and employer.

What is a patient financial navigator?

Patient Financial Navigators are healthcare professionals who assist patients in understanding and managing the financial aspects of their medical care. They help patients estimate costs, explain insurance benefits, identify financial assistance programs, and guide them through billing and payment options. Their goal is to reduce financial stress and ensure that patients can access the care they need without undue hardship. Patient Financial Navigators often work in hospitals, clinics, or cancer centers, collaborating with both patients and healthcare teams.

What are the key skills and qualifications needed to thrive as a patient financial navigator?

To thrive as a Patient Financial Navigator, you need a solid understanding of healthcare billing, insurance processes, and medical terminology, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health record (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving skills help you guide patients through complex financial discussions and navigate sensitive situations. These skills ensure patients receive clear guidance on their financial responsibilities, which supports both patient satisfaction and the healthcare organization’s revenue cycle.

How does a patient financial navigator typically interact with patients and clinical staff throughout the patient's care journey?

A Patient Financial Navigator regularly communicates with both patients and clinical staff to ensure a smooth financial experience during care. They guide patients through insurance verification, estimate out-of-pocket costs, and help arrange payment plans if needed. Collaborating closely with clinical teams, they stay updated on treatment plans and scheduling, enabling them to provide accurate financial counseling at each stage. This role requires empathy, clear communication, and the ability to coordinate across departments to address any financial concerns proactively.

What is the difference between Patient Financial Navigator vs Patient Advocate?

AspectPatient Financial NavigatorPatient Advocate
CredentialsOften requires healthcare or social work certificationsMay have social work or healthcare background, but less standardized
Work EnvironmentHospitals, clinics, insurance companiesHospitals, community organizations, legal settings
Employer & IndustryHealthcare providers, insurance companiesHealthcare facilities, nonprofits, legal aid
Primary FocusAssisting patients with financial concerns and insurance navigationSupporting patients' overall well-being, including legal and emotional needs

While both roles support patients, the Patient Financial Navigator primarily focuses on financial and insurance issues, whereas the Patient Advocate offers broader support including legal and emotional assistance. The two roles often collaborate but serve distinct functions within healthcare settings.

What are popular job titles related to Patient Financial Navigator jobs in Virginia?

For Patient Financial Navigator jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Patient Financial Navigator jobs in Virginia look for?

The top searched job categories for Patient Financial Navigator jobs in Virginia are:

Patient Financial Navigator jobs near you
Infographic showing various Patient Financial Navigator job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $50,234 per year, or $24.2 per hour.

Transplant Financial Navigator - Abdominal

Inova Health System

Falls Church, VA • On-site

$21.25 - $29/hr

Other

Medical, Dental, Vision

Posted 9 days ago

Inova Health System rating

7.5

Company rating: 7.5 out of 10

Based on 260 frontline employees who took The Breakroom Quiz

239th of 893 rated healthcare providers

Job description

Inova 8095 - Fairfax East is looking for a dedicated Transplant Financial Navigator to join the team. This role will be full-time hybrid (2-days remote upon successful completion of onboarding/training); Monday-Friday, 8:00 AM - 4:30 PM.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.

  • Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.

  • Tuition and Student Loan Assistance: offeringup to $5,250 per year in education assistance and up to $10,000 for student loans.

  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

  • Work/Life Balance: offeringpaid time off, paid parental leave, flexible work schedules, and hybrid career opportunities.

Transplant Financial Navigator Job Responsibilities:

  • Educates and trains others in financial counseling policies and procedures. Provides services, in the area of financial needs, to patients, families and the healthcare team members when appropriate.
  • Provides patient and healthcare team members education, links to resources and data collection in support of easing the financial hardship on patients and their families.
  • Partners with Patient Financial Services for claim submission and allocation of payments to the appropriate account. Takes ownership for the Medication Assistance/ Recovery Program. Completes copay assistance applications and follows processes from beginning to end.
  • Efficiently applies for funds and/or grants and foundation programs to pay for out-of-pocket costs for cancer treatments, medications and other healthcare related items that meet our patients needs. Assists others in using online payer systems to complete insurance verification.
  • Serves as a patient advocate, Liaison and educator to assist patients with understanding the cost of care and navigating the continuum of care. Serves as a Liaison between physicians, clinical teams, patients, pharmacies, research teams and contracted insurance plans.
  • Serves as an expert in insurance verification, eligibility, medical necessity and the attainment of drug authorizations when required by insurance carriers for all medications ordered and administered in the program.
  • Assists in-house financial services team with admission authorizations for related visits. Works with health insurance providers to determine coverage, benefit limits and financial responsibility while conveying this information to the clinical team, patients and families.
  • Performs other duties as assigned.

Minimum Qualifications:

  • Education: High School or GED

  • Experience: 4 years of Patient Financial Services

Preferred Qualifications:

  • Experience: Familiarity with a variety of insurance plans, coverage verification, and billing processes; Previous experience in transplant finance, patient financial navigation, or a related healthcare financial role

  • Other: Proficiency in Microsoft Office Suite, including Excel or other spreadsheet tools; Excellent verbal, written, and phone communication skills; Demonstrated ability to collaborate effectively with patients, families, and interdisciplinary teams

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