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Patient Financial Navigator Jobs (NOW HIRING)

MultiCare

Patient Financial Navigator

Tacoma, WA

$26.53 - $40.35/hr

Patient Financial Navigator At MultiCare, you're more than just a job title -- you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means ...

MultiCare

Patient Financial Navigator

Auburn, WA

$26 - $39.58/hr

Patient Financial Navigator Join a team that shares your calling At MultiCare, you're more than just a job title -- you're part of a team built on trust that cares for each other, our patients and ...

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How much do patient financial navigator jobs pay per hour?

As of May 29, 2026, the average hourly pay for patient financial navigator in the United States is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Financial Navigator, and why are they important?

To thrive as a Patient Financial Navigator, you need a solid understanding of healthcare billing, insurance processes, and medical terminology, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health record (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving skills help you guide patients through complex financial discussions and navigate sensitive situations. These skills ensure patients receive clear guidance on their financial responsibilities, which supports both patient satisfaction and the healthcare organization’s revenue cycle.

How does a Patient Financial Navigator typically interact with patients and clinical staff throughout the patient's care journey?

A Patient Financial Navigator regularly communicates with both patients and clinical staff to ensure a smooth financial experience during care. They guide patients through insurance verification, estimate out-of-pocket costs, and help arrange payment plans if needed. Collaborating closely with clinical teams, they stay updated on treatment plans and scheduling, enabling them to provide accurate financial counseling at each stage. This role requires empathy, clear communication, and the ability to coordinate across departments to address any financial concerns proactively.

What are Patient Financial Navigators?

Patient Financial Navigators are healthcare professionals who assist patients in understanding and managing the financial aspects of their medical care. They help patients estimate costs, explain insurance benefits, identify financial assistance programs, and guide them through billing and payment options. Their goal is to reduce financial stress and ensure that patients can access the care they need without undue hardship. Patient Financial Navigators often work in hospitals, clinics, or cancer centers, collaborating with both patients and healthcare teams.

What is the difference between Patient Financial Navigator vs Patient Advocate?

AspectPatient Financial NavigatorPatient Advocate
CredentialsOften requires healthcare or social work certificationsMay have social work or healthcare background, but less standardized
Work EnvironmentHospitals, clinics, insurance companiesHospitals, community organizations, legal settings
Employer & IndustryHealthcare providers, insurance companiesHealthcare facilities, nonprofits, legal aid
Primary FocusAssisting patients with financial concerns and insurance navigationSupporting patients' overall well-being, including legal and emotional needs

While both roles support patients, the Patient Financial Navigator primarily focuses on financial and insurance issues, whereas the Patient Advocate offers broader support including legal and emotional assistance. The two roles often collaborate but serve distinct functions within healthcare settings.

More about Patient Financial Navigator jobs
What cities are hiring for Patient Financial Navigator jobs? Cities with the most Patient Financial Navigator job openings:
What states have the most Patient Financial Navigator jobs? States with the most job openings for Patient Financial Navigator jobs include:
What job categories do people searching Patient Financial Navigator jobs look for? The top searched job categories for Patient Financial Navigator jobs are:
Patient Financial Navigator jobs near you
Infographic showing various Patient Financial Navigator job openings in the United States as of May 2026, with employment types broken down into 14% Full Time, and 86% Contract. Highlights an 50% Physical, and 50% Hybrid job distribution, with an average salary of $50,669 per year, or $24.4 per hour.
Patient Financial Navigator

Patient Financial Navigator

Florida Cancer Specialists

Tampa, FL

$17 - $22.25/hr

Other

Retirement

Posted 19 days ago

Florida Cancer Specialists & Research Institute rating

6.8

Company rating: 6.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

489th of 864 rated healthcare providers

Job description

Date Posted:
2026-03-30
Country:
United States of America
Location:
Tampa Cancer Center Office
WHY JOIN FCS
At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.
Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.
A LITTLE BIT ABOUT FCS
Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.
Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.
Come join us today!
RESPONSIBILITIES
  • Responsible for monitoring and collecting the financial responsibilities of our patients.
  • The Patient Financial Navigator must keep patients' insurance benefits up to date in OncoEMR and Centricity and view the patients' services for diagnosis and insurance coverage appropriateness.
  • Also performs the daily tasks of Managed Care and Patient Financial Navigator
QUALIFICATIONS
  • High School Diploma or GED.
  • Experience working in a healthcare field, preferably in a clinical setting or business office is required.
  • Excellent verbal and communication skills needed.
  • Insurance knowledge requirements including:
  • Understanding of medical terminology
  • Managed care authorization process
  • ICD10 codes
  • Collection experience
  • Ability to calculate and collect patients' responsibility and insurance co-pay/coinsurance

Remote: NO
Normal Business Hours: Monday - Friday 8am - 5pm
#LI-AL1
#FCS-REV
SCREENINGS - Background, drug, and nicotine screens
Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.
EEOC
Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (Recruiter@FLCancer.com) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.
FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
Click HERE to access the Florida Agency for Healthcare Administration

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