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Patient Experience Manager Jobs in Riverside, CA

As our Practice Manager, you'll partner closely with Doctors and leadership to keep daily ... Track key performance indicators for the office, including patient experience, and develop ...

Patient Access Rep I - Lennar OC

Irvine, CA · On-site

$18.50 - $23.50/hr

... patient experience initiative. Furthermore, this role must multi-task between different patient ... Managing multiple, changing priorities in an effective and organized manger, under stressful demand ...

EMR experience preferred Duties and Responsibilities: * Serve as a financial resource for patients ... management system * Collaborate with internal departments and leadership to ensure smooth ...

... experience for patients, staff, and referral sources by managing front office operations ... Patient Intake: Verify and update patient demographics and insurance details during check-in ...

... experience for patients, staff, and referral sources by managing front office operations ... Patient Intake: Verify and update patient demographics and insurance details during check-in ...

Job Overview The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing ...

Dental Office Manager

Orange, CA · On-site

$30 - $36/hr

Patient Experience & Case Acceptance * Support providers by ensuring strong treatment presentation ... Manage office goals and targets * Review daily, weekly, and monthly financial reports to identify ...

Patient Experience & Case Acceptance * Support providers by ensuring strong treatment presentation ... Manage office goals and targets * Review daily, weekly, and monthly financial reports to identify ...

Showing results 41-60

Patient Experience Manager information

See Riverside, CA salary details

$16

$43

$75

How much do patient experience manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for patient experience manager in Riverside, CA is $43.17, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $55.67 per hour, depending on experience, location, and employer.

What does a patient experience manager do?

A Patient Experience Manager ensures that patients receive high-quality, compassionate care by improving processes, communication, and overall satisfaction in healthcare settings. They analyze patient feedback, implement service improvements, and work with medical staff to enhance the overall patient journey. Their role often includes training staff, addressing complaints, and fostering a patient-centered culture.

What are the key skills and qualifications needed to thrive in the patient experience manager position, and why are they important?

To thrive as a Patient Experience Manager, you need a background in healthcare administration, strong analytical skills, and experience in process improvement, often supported by a bachelor’s degree in health administration or a related field. Familiarity with patient satisfaction survey platforms, CRM systems, and metrics like HCAHPS is commonly required. Exceptional interpersonal skills, conflict resolution, and leadership abilities help you effectively engage with staff and address patient concerns. These skills ensure an enhanced patient journey, stronger organizational reputation, and continuous quality improvement within healthcare settings.

What are some typical responsibilities of a patient experience manager during a workweek?

A Patient Experience Manager often spends their week reviewing patient satisfaction scores, developing strategies to address service gaps, and collaborating with clinical and administrative teams to implement improvement initiatives. They frequently interact directly with patients to resolve concerns, gather feedback, and ensure their voices are heard in decision-making processes. Additionally, they lead staff training on communication and service excellence, analyze data for trends, and report findings to senior leadership. This role blends hands-on problem solving with strategic planning in a collaborative, patient-centered environment.

What are the most commonly searched types of Patient Experience jobs in Riverside, CA?

The most popular types of Patient Experience jobs in Riverside, CA are:

What are popular job titles related to Patient Experience Manager jobs in Riverside, CA?

For Patient Experience Manager jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Patient Experience Manager jobs in Riverside, CA look for?

The top searched job categories for Patient Experience Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Patient Experience Manager jobs?

Cities near Riverside, CA with the most Patient Experience Manager job openings:

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago


Job description

Overview
Dental Kidz Club is seeking an outstanding individual to join our team as our Practice Manager for our Corona, CA office!
As our Practice Manager, you'll partner closely with Doctors and leadership to keep daily operations running smoothly and the office performing at its best. You'll balance people, processes, and performance-creating an efficient, well-organized practice while supporting a positive and collaborative culture. This role plays a key part in bringing our business model, values, and operating standards to life while ensuring consistency, compliance, and a great experience for both patients and team members.
Responsibilities
  • Engage and collaborate with executive leaders to align operational strategies and organizational goals.
  • Partner with doctors and field operations to diagnose issues, identify opportunities, and develop corresponding action plans.
  • Employ structured and repeatable management processes with team to drive operational effectiveness and growth.
  • Optimize processes with further development of documented standard operating procedures and organization.
  • Facilitate open communication channels to ensure that insights and feedback are shared effectively, driving informed decision-making.
  • Advocate for necessary resources and support when necessary.
  • Coordinate effective and comprehensive onboarding for new staff.
  • Advise and train staff on operational policies.
  • Set clear expectations with the team; provide regular feedback, partner on professional development plans, and inspire team to achieve goals.
  • Track key performance indicators for the office, including patient experience, and develop actionable strategies for improvements based on findings.
  • Optimize financial performance by identifying and supporting organic growth initiatives while managing controllable costs including non-doctor staff costs and variable operational expenses.
  • Maintain a front-line obsession and promote an exceptional patient experience.
  • Other duties as assigned.

Qualifications
  • 1+ years of previous operational experience, pediatric or orthodontics preferred.
  • Bachelor's degree in business or healthcare administration, or another related discipline, or commensurate work experience from on-the-job management/ leadership training.
  • Bilingual (English/Spanish) required.
  • Demonstrated track record of driving top and bottom-line growth, with proven success in expanding production and overall business performance.
  • Proven experience in managing teams.
  • Excellent leadership and communication skills with a passion for growth.
  • Provide development opportunities for staff members.
  • Strong organizational skills with the ability to prioritize, manage, and delegate multiple tasks.
  • Competency in using business software such as Microsoft Office and related platforms.
  • Experience managing a P&L and baseline understanding of core financial metrics.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Training and Development opportunities