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Patient Advocate Manager Jobs in Riverside, CA (NOW HIRING)

City of Hope

Patient Advocate II

Irvine, CA · On-site

$19 - $24.75/hr

The Patient Advocate performs detailed analytical and technical work related to the timely and ... Attend meetings or functions in lieu of manager. * Coordinates Physician reassignments with ...

City of Hope

Patient Advocate II

Irvine, CA · On-site

$18.75 - $24.50/hr

The Patient Advocate performs detailed analytical and technical work related to the timely and ... Attend meetings or functions in lieu of manager. * Coordinates Physician reassignments with ...

City of Hope

Patient Advocate II

Irvine, CA · On-site

$19 - $24.75/hr

The Patient Advocate performs detailed analytical and technical work related to the timely and ... Attend meetings or functions in lieu of manager. * Coordinates Physician reassignments with ...

AltaMed

Patient Services Advocate II

Anaheim, CA · On-site

$25 - $29.38/hr

The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing expectations while ...

AltaMed

Patient Services Advocate II - Temp

Anaheim, CA · On-site

$25 - $29.38/hr

The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing expectations while ...

KPC Health

Patient Experience (FT Day Shifts)

Santa Ana, CA · On-site

$18.25 - $25/hr

... advocacy and experience, and providing ongoing management of relationships between internal and external customers. The Patient Experience Advocate works directly with various members of the health ...

UCI Health

RN - Case Manager

Orange, CA · On-site

Nurse Case Manager As a nurse case manager, your primary responsibility is to act as a patient advocate. Your duties will include helping patients and their families understand their health status ...

PHS Presbyterian Hospital

RN - Case Manager

Orange, CA · On-site

$2.6K/wk

... as a patient advocate. Your duties will include helping patients and their families understand their health status and treatment options while ensuring that the patient receives the assistance ...

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Patient Advocate Manager information

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How much do patient advocate manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for patient advocate manager in Riverside, CA is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.08 per hour, depending on experience, location, and employer.

What is a patient advocate manager?

A Patient Advocate Manager is a professional who oversees patient advocacy programs within healthcare organizations. Their role involves ensuring that patients’ rights, needs, and interests are represented and protected throughout their healthcare journey. They manage a team of patient advocates, resolve complex patient issues, facilitate communication between patients and medical staff, and implement policies to improve patient satisfaction. Patient Advocate Managers often work in hospitals, clinics, or insurance companies, helping to create a positive healthcare experience for patients.

How does a patient advocate manager balance supporting patients with coordinating between healthcare providers and administrative staff?

A Patient Advocate Manager acts as a crucial liaison, ensuring that patients’ concerns are heard while also facilitating communication among healthcare teams and administrative departments. This role often involves mediating complex situations, where understanding both patient needs and organizational policies is essential. Success in this position comes from strong interpersonal skills, the ability to prioritize tasks, and a collaborative approach when working with medical professionals, social workers, and administrative staff. Regular meetings and open communication channels are key strategies used to maintain this balance effectively.

What are the key skills and qualifications needed to thrive as a patient advocate manager, and why are they important?

To thrive as a Patient Advocate Manager, you need a background in healthcare administration, knowledge of patient rights, and often a bachelor's degree in a health-related field. Familiarity with case management software, HIPAA compliance, and patient feedback systems is typically required. Exceptional interpersonal skills, conflict resolution, and the ability to communicate compassionately help build trust with patients and coordinate effectively with medical teams. These skills and qualities ensure patient concerns are addressed efficiently and ethically, leading to improved patient satisfaction and organizational reputation.

What is the difference between Patient Advocate Manager vs Patient Advocate?

AspectPatient Advocate ManagerPatient Advocate
CredentialsRelevant certifications (e.g., Certified Patient Advocate), healthcare knowledgeSimilar certifications, often entry-level or specialized training
Work EnvironmentSupervisory role, healthcare facilities, insurance companiesDirect patient interaction, hospitals, clinics, insurance providers
Employer & IndustryHospitals, healthcare organizations, insurance firmsHospitals, clinics, insurance companies, patient support services
Search & Comparison IntentUnderstanding managerial roles, career progressionPatient support, advocacy, direct patient assistance

The main difference is that the Patient Advocate Manager oversees and coordinates patient advocacy efforts, often supervising staff, while the Patient Advocate focuses on directly assisting patients with their needs and concerns. Both roles require healthcare knowledge and certifications, but the Manager has additional responsibilities related to team management and strategy.

What does a patient advocate manager do?

A patient advocate manager oversees programs that support patients' needs, ensuring they receive appropriate care and understand their treatment options. They coordinate communication between patients, healthcare providers, and insurance companies, often using strong interpersonal and organizational skills to improve patient experiences and outcomes.

What qualifications do you need to be a patient advocate manager?

A patient advocate manager typically needs a bachelor's degree in healthcare, social work, or a related field, along with experience in patient advocacy, healthcare administration, or customer service. Strong communication, problem-solving skills, and knowledge of healthcare policies are essential, and some roles may require relevant certifications such as Certified Patient Advocate (CPA).

What are popular job titles related to Patient Advocate Manager jobs in Riverside, CA?

For Patient Advocate Manager jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Patient Advocate Manager jobs in Riverside, CA look for?

The top searched job categories for Patient Advocate Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Patient Advocate Manager jobs?

Cities near Riverside, CA with the most Patient Advocate Manager job openings:

Patient Advocate Manager jobs near you

Patient Advocate II

City of Hope

Irvine, CA • On-site

$19 - $24.75/hr

Full-time

Re-posted 3 days ago

City Of Hope rating

8.4

Company rating: 8.4 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

22nd of 898 rated healthcare providers

Job description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

Position Summary:

The Patient Advocate serves as a liaison between patient, patient families and City of Hope Medical Center (COH) leadership, physicians and staff. The Patient Advocate performs detailed analytical and technical work related to the timely and thorough review and resolution of complex complaints and grievances regarding the City of Hope Medical Center. These include multidisciplinary and quality of care complaints concerning all clinical, medical and operational areas. The scope includes, but not limited to; COH Orange County Cancer Center and community practice sites. The Patient Advocate supports the COH mission by demonstrating compassion and patient-centered philosophy within the framework of COH policies

As a successful candidate, you will: 

  • Facilitates resolution of complaints/grievances for patients and/or patient representative/agent across the Enterprise and documents per Advocacy Department Guidelines.

  • Communicates with appropriate COH Enterprise-wide leadership, physician or others as indicated by nature of concern/grievance and is responsible to craft formal grievance letters on behalf of COH.

  • Attend meetings or functions in lieu of manager.

  • Coordinates Physician reassignments with sensitivity, maintaining privacy, and following COH Enterprise- wide guidelines.

  • Collaborates with Physicians requesting a patient discharge from COH.  Investigating, coaching, and working with the Medical Group to insure policies and procedures have been followed. Collaborating with the Medical Group to craft coordinated formal letters to advise patients. 

  • Works closely with Risk Manager and Senior Director of QRRM on non-patient and patient issues that occur Enterprise wide by assisting in investigations, communications, and follow up with patients, families, non-patients, and physicians.

  • Collaborates with COH Social Media Departments to respond to complaints or negative blogs on COH web pages and the internet.

  • Collaborates with Physicians, Nursing, Clinical Social Workers, Patient Navigators and Pastoral Care to provide support and direction for patients according to need.  

Your qualifications should include: 

  • Master's Degree in Social Work, or Health Care Administration, or a Bachelor's Degree with a California R.N. license.  
  • Five years of experience advocating for patients with direct patient contact in a health care setting.
  • California Registered Nurse license if an R.N.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.

What City Of Hope employees say

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About City of Hope

Sourced by ZipRecruiter

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases. Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hopes translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hopes specialized cancer expertise. City of Hope is ranked among the nations Best Hospitals in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Duarte, CA, US

Year founded

1913

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