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Patient Associate Jobs (NOW HIRING)

Hebrew SeniorLife

Patient Care Associate

Dedham, MA

$15 - $28/hr

Patient Care Associate The primary role of the Patient Care Associate, is to protect, sustain, and nurture the patients that live at the Center. They provide assistance with activities of daily ...

Hebrew SeniorLife

Patient Care Associate

Needham, MA · On-site

$15 - $28/hr

The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the patients that live at the Center. They provide assistance with activities of daily living, care of the ...

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How much do patient associate jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for patient associate in the United States is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $28.37 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

Patient associates typically do not earn $2000 a day; such high daily earnings are usually associated with specialized roles like surgeons, anesthesiologists, or high-level executives. These positions often require advanced certifications, extensive experience, and work in high-paying industries or environments.

What is the difference between Patient Associate vs Medical Assistant?

AspectPatient AssociateMedical Assistant
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job ResponsibilitiesPatient support, scheduling, administrative tasksClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportHealthcare, clinical support roles

While both roles support patient care, Patient Associates primarily focus on patient support and administrative tasks, whereas Medical Assistants perform clinical duties alongside administrative work. Understanding these differences helps in choosing the right career path or job search focus.

What does a patient associate do?

A patient associate assists healthcare staff by providing support to patients, such as helping with daily activities, answering questions, and ensuring comfort. They often communicate with patients, document observations, and may perform basic clinical tasks under supervision. Strong communication skills and compassion are essential for this role.

Is a PCA job fulfilling?

A Patient Care Associate (PCA) job can be fulfilling for individuals interested in healthcare and helping others, as it involves direct patient interaction and support. Many find satisfaction in providing compassionate care, though job fulfillment also depends on work environment, team dynamics, and personal expectations.

What jobs pay $10,000 a month without a degree?

Patient associates typically do not earn $10,000 a month without advanced education or specialized certifications. High-paying roles that can reach this level without a degree often include sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience and skills rather than formal education. These jobs may require licensing, certifications, or extensive on-the-job training.
More about Patient Associate jobs
What cities are hiring for Patient Associate jobs? Cities with the most Patient Associate job openings:
What are the most commonly searched types of Patient jobs? The most popular types of Patient jobs are:
What states have the most Patient Associate jobs? States with the most job openings for Patient Associate jobs include:
Patient Associate jobs near you
Infographic showing various Patient Associate job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 65% Full Time, 25% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,702 per year, or $23.4 per hour.

Patient Services Associate

New Day Executive Search

New London, CT

$17 - $21.25/hr

Other

Posted 27 days ago

Job description

Patient Service Associate

The Patient Service Associate will work closely and effectively with a diverse population of patients and medical professionals. They will demonstrate exceptional customer service skills, professionalism in all interactions and have the ability to multi-task while serving as the first point of contact for patients. The Patient Service Associate will greet and schedule patients, answer and manage our busy phone system and consistently promote the agency's commitment to excellence. They will consistently demonstrate proficient data entry skills, maintain confidentiality in all interactions and demonstrate efforts to maintain and improve job specific competencies. The Patient Service Associate will also perform other duties as assigned.

Role And Responsibilities

Patient Experience:

  • Provide exceptional customer service to all patients, visitors and callers
  • Oversee the safe, efficient, and comfortable atmosphere of the reception area
  • Greet patients and other visitors to the agency and assist them as appropriate
  • Review schedules daily to ensure accuracy and fill appointment opportunities
  • Schedule and reschedule appointments in accordance with CHC scheduling guidelines
  • Collect, verify, update and document patient demographics, insurance information and forms
  • Reconcile patient visits daily

Insurance:

  • Verify active insurance coverage and status and update information as necessary
  • Collect patient payments, balances and copays
  • Assist patients with payment plans/sliding fee applications, and ensure applications are up-to-date
  • Complete end of day reporting and ensure records balance

Phones:

  • Answer, screen, and direct incoming telephone calls and document as needed in electronic health record (EHR) system, per CHC guidelines
  • Ensure forms are completed and accurate, including assisting patients in completing forms, and scan into EHR per CHC Indexing protocols

HIPAA:

  • Consistently ensure and maintain patient confidentiality

Other:

  • Escalate concerns to site leads/Operations Manager and offer suggestions for improvement
  • Support manager in monitoring inventory of supplies for the office
  • Meet and exceed assigned individual and departmental goals
  • Other duties and projects as assigned
Qualifications
  • Associates degree, medical office or medical assistant degree, or 2+ years of relevant experience in a patient services role
  • Exceptional customer service skills
  • Excellent verbal and written communication skills
  • Proven ability to multi task
  • Problem solving and critical thinking skills
  • Excellent organizational skills
  • Healthcare experience in Medical, Dental, or Behavioral Health preferred
  • Experience with Microsoft Power Point, Excel, Word, preferred
  • Bilingual skills, Spanish speaking, required

Apply