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Director Patient Jobs (NOW HIRING)

University Health

Director, Patient Safety

San Antonio, TX · On-site

$51.92 - $110.58/hr

We are seeking a dynamic and experienced Director of Patient Safety to lead and advance our system-wide safety strategy-ensuring the highest standards of care for every patient, every time. This is a ...

Mayo Clinic

Director-Patient Experience

Eau Claire, WI · On-site

The Patient Experience Director shares responsibility for developing vision, strategy and capabilities to deliver outstanding patient experiences across systems and service lines in a matrix work ...

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How much do director patient jobs pay per year?

As of May 30, 2026, the average yearly pay for director patient in the United States is $121,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Patient Services, and why are they important?

To thrive as a Director of Patient Services, you need extensive experience in healthcare administration, a relevant degree (such as a BSN or MHA), and strong knowledge of regulatory compliance. Familiarity with healthcare management systems, quality improvement frameworks, and often certification such as Certified Patient Experience Professional (CPXP) is highly valued. Exceptional leadership, strategic thinking, and communication skills help foster collaboration and drive patient-centered care initiatives. These competencies are crucial for ensuring high standards of patient service, regulatory compliance, and organizational effectiveness.

What are the primary challenges a Director of Patient Experience may face, and how are they typically addressed in a healthcare setting?

A Director of Patient Experience often encounters challenges such as balancing patient satisfaction with operational efficiency, managing diverse teams, and implementing system-wide quality improvements. These challenges are typically addressed through strong leadership, regular staff training, data-driven decision-making, and fostering a culture of open communication among staff, patients, and families. Directors also collaborate closely with clinical and administrative teams to identify pain points and develop actionable strategies for enhancing patient care and satisfaction.

What does a Director of Patient Services do?

A Director of Patient Services oversees the delivery of care and services to patients within a healthcare organization. They are responsible for managing staff, ensuring compliance with healthcare regulations, improving patient satisfaction, and developing policies to enhance the quality of care. This role often involves collaborating with other healthcare leaders, monitoring patient outcomes, and implementing strategies to improve service efficiency and effectiveness.

What is the difference between Director Patient vs Patient Services Manager?

AspectDirector PatientPatient Services Manager
Required CredentialsBachelor's degree, healthcare management certification often preferredBachelor's degree, healthcare or customer service experience
Work EnvironmentExecutive healthcare settings, hospitals, clinicsPatient care departments, outpatient clinics, hospitals
Employer & Industry UsageHospitals, healthcare organizations, health systemsHospitals, clinics, healthcare providers
Common Search & ComparisonStrategic leadership, healthcare administrationPatient experience, department management

The main difference between a Director Patient and a Patient Services Manager lies in their scope and level of responsibility. The Director Patient typically oversees multiple departments, sets strategic goals, and manages overall patient care policies. In contrast, the Patient Services Manager focuses on day-to-day operations within a specific department, ensuring patient satisfaction and staff coordination. Both roles require healthcare knowledge, but the Director Patient holds a higher-level leadership position with broader responsibilities.

What cities are hiring for Director Patient jobs? Cities with the most Director Patient job openings:
What are the most commonly searched types of Patient jobs? The most popular types of Patient jobs are:
What states have the most Director Patient jobs? States with the most job openings for Director Patient jobs include:
Director Patient jobs near you

Director, Patient Safety

University Health - San Antonio

San Antonio, TX • On-site

Full-time

Posted 3 days ago

Job description

At University Health, patient safety is at the core of everything we do. We are seeking a dynamic and experienced Director of Patient Safety to lead and advance our system-wide safety strategy—ensuring the highest standards of care for every patient, every time.

This is a high-impact leadership role for a professional who is passionate about clinical excellence, continuous improvement, and building a culture of safety across both hospital and ambulatory settings.

Position Summary / Responsibilities

Under the direction of the Senior Vice President, Chief Quality and Health Informatics Officer, the Director of Patient Safety has primary oversight of the Health System patient safety program. The DIRECTOR functions as the Healthcare System's primary resource for Patient Safety and leads efforts to develop and execute patient safety strategy and tactics.

The Director communicates routinely with Health System staff and providers in the hospital and ambulatory system to identify barriers to the delivery of safe patient care. The Director is responsible for ensuring that the Health System meets all National Patient Safety Goals as outlined by The Joint Commission.

The Director also is primarily responsible for administering system patient safety surveys to staff and providers and communicating the findings of any survey to Senior Health System leadership. The Director assists in maintaining Magnet status as well as all other System-level Quality and Safety goals and participatory events. The Director coordinates the activities of the Safety Event Review Committee.

Education / Experience

  • Bachelor's degree is required. Master's degree is preferred.
  • Five or more years of relevant clinical and/or risk management experience are required, with background in the following areas preferred: direct patient care; patient safety program implementation and management; knowledge of State, Federal and accrediting requirements as they relate to National Patient Safety Goals and patient safety indicators.
  • Experience with performance improvement and process improvement initiatives, strong knowledge of clinical operations, teamwork experience working cross-functionally throughout multiple disciplines required.
  • Must possess optimistic personal outlook with high energy and motivational skills.
  • Must have excellent interpersonal skills to build trust and rapport with all levels of staff and providers.
  • Must be a flexible and effective connector and leader by influence and an ability and desire to work within team structure.
  • Must have strong written and verbal communication skills.

Why Join University Health?

  • Be part of a Top Workplace committed to serving the San Antonio community
  • Work alongside leaders dedicated to quality, safety, and innovation
  • Play a key role in advancing patient safety, Magnet excellence, and system-wide performance improvement
  • Make a measurable impact on patient outcomes and care delivery

Make a Difference Where It Matters Most

If you are a collaborative leader with a passion for patient safety and a drive to influence meaningful change across a healthcare system, we invite you to apply and help shape the future of safe, high-quality care at University Health.

Apply