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Director Patient Jobs (NOW HIRING)

HOPCO

Senior Director, Patient Access

Phoenix, AZ · On-site

Essential Functions • Responsible for directing the management of patient access by establishing and maintaining standards, systems, and effective processes, address identified needs and ensures ...

Saint Luke's Hospital of Kansas City

The Director of Patient Care Services, Women's and Newborn Services provides strategic, operational, and clinical leadership for Labor & Delivery, Neonatal Intensive Care Unit (NICU), Postpartum, and ...

Msccn

Director, Patient Care Services

Chicago, IL · On-site

$171K - $229K/yr

Director, Patient Care Services (Transplant Clinic, Outreach Clinics and Post Transplant Care) The University of Illinois Hospital & Clinics (UI Health) is seeking a full-time Director, Patient Care ...

Merck & Co.

Dir, Patient Intelligence Lead

Rahway, NJ · On-site

Reporting to the Executive Director, Digital Patient Experience, the Director, Patient Intelligence Lead is a pivotal new role dedicated to building our predictive patient analytics capabilities.

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$33.5K

$121.3K

$174K

How much do director patient jobs pay per year?

As of Sep 13, 2026, the average yearly pay for director patient in the United States is $121,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What does a director of patient services do?

A Director of Patient Services oversees the delivery of care and services to patients within a healthcare organization. They are responsible for managing staff, ensuring compliance with healthcare regulations, improving patient satisfaction, and developing policies to enhance the quality of care. This role often involves collaborating with other healthcare leaders, monitoring patient outcomes, and implementing strategies to improve service efficiency and effectiveness.

What are the key skills and qualifications needed to thrive as a director of patient services?

To thrive as a Director of Patient Services, you need extensive experience in healthcare administration, a relevant degree (such as a BSN or MHA), and strong knowledge of regulatory compliance. Familiarity with healthcare management systems, quality improvement frameworks, and often certification such as Certified Patient Experience Professional (CPXP) is highly valued. Exceptional leadership, strategic thinking, and communication skills help foster collaboration and drive patient-centered care initiatives. These competencies are crucial for ensuring high standards of patient service, regulatory compliance, and organizational effectiveness.

What are the primary challenges a director of patient experience may face, and how are they typically addressed in a healthcare setting?

A Director of Patient Experience often encounters challenges such as balancing patient satisfaction with operational efficiency, managing diverse teams, and implementing system-wide quality improvements. These challenges are typically addressed through strong leadership, regular staff training, data-driven decision-making, and fostering a culture of open communication among staff, patients, and families. Directors also collaborate closely with clinical and administrative teams to identify pain points and develop actionable strategies for enhancing patient care and satisfaction.

What is the difference between Director Patient vs Patient Services Manager?

AspectDirector PatientPatient Services Manager
Required CredentialsBachelor's degree, healthcare management certification often preferredBachelor's degree, healthcare or customer service experience
Work EnvironmentExecutive healthcare settings, hospitals, clinicsPatient care departments, outpatient clinics, hospitals
Employer & Industry UsageHospitals, healthcare organizations, health systemsHospitals, clinics, healthcare providers
Common Search & ComparisonStrategic leadership, healthcare administrationPatient experience, department management

The main difference between a Director Patient and a Patient Services Manager lies in their scope and level of responsibility. The Director Patient typically oversees multiple departments, sets strategic goals, and manages overall patient care policies. In contrast, the Patient Services Manager focuses on day-to-day operations within a specific department, ensuring patient satisfaction and staff coordination. Both roles require healthcare knowledge, but the Director Patient holds a higher-level leadership position with broader responsibilities.

How to become a director of patient?

To become a director of patient services or similar roles, candidates typically need a bachelor's degree in healthcare administration, nursing, or a related field, along with several years of experience in healthcare management. Advanced roles may require a master's degree such as an MBA or MHA and strong leadership, communication, and organizational skills. Certification in healthcare management can also enhance prospects.

What degree do I need to be a director patient?

A Director of Patient Services typically requires a bachelor's degree in healthcare administration, nursing, or a related field. Many roles also prefer or require a master's degree such as an MBA or a master's in healthcare administration (MHA), along with relevant leadership experience and strong communication skills.

What cities are hiring for Director Patient jobs?

Cities with the most Director Patient job openings:

What are the most commonly searched types of Patient jobs?

The most popular types of Patient jobs are:

What states have the most Director Patient jobs?

States with the most job openings for Director Patient jobs include:

What are popular job titles related to Director Patient jobs?

For Director Patient jobs, the most frequently searched job titles are:

Director Patient jobs near you

Associate Director, Patient Access

Parsippany Troy Hills, NJ • On-site

Ferring Holding SA
See more jobs at Ferring Holding SAexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our ‘people first’ philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world’s oldest enemy: disease.

The Associate Director, Patient Access, will report to the Senior Director, Patient Access & Services and will manage patient access programs and supporting infrastructure across the Ferring portfolio. The Associate Director will drive consistency, operational excellence, and best-in-class service across these programs. A key focus will be leading patient assistance, affordability, and replacement programs, including oversight of supporting vendors, while contributing to broader patient access strategy. Responsibilities will include overseeing program operations, leading new launches and implementations, monitor of KPIs and budgets, and ensuring compliance with legal, regulatory, and pharmacovigilance requirements.

The Director will also partner closely with brand teams and other internal functions to ensure patient access execution is aligned with business strategy. With Ferring, you will be joining a recognized leader, identified as one of “The World’s Most Innovative Companies” by Fast Company, and honored by Fortune with inclusion on its “Change the World List,” for addressing society’s unmet needs. Ferring US is also Great Places to Work® Certified, distinguishing it as one of the best companies to work for in the country.

Responsibilities
  • Program development: Lead development and management of cross-brand patient access programs, including patient assistance, affordability and hub capabilities. Ensure that programs are designed and operating in accordance with business rules and all safety, legal and regulatory requirements.
  • Patient assistance programs: Lead Ferring patient assistance programs across all brands, including oversight of the PAP pharmacy relationship, PAP business rules, case approval processes and escalations. Partner with internal stakeholders and vendors to ensure consistent and effective program execution across brands.
  • Vendor management: Serve as primary liaison for patient access vendors and service providers. Establish performance expectations, monitor KPIs and service levels, lead business reviews, and anticipate and address program challenges.
  • New programs and capabilities: Lead implementation of new patient access programs, vendors and capabilities. Support new product launches, RFPs and vendor selection, and define business requirements for new or expanded patient access services.
  • Patient affordability program: Develop and manage patient affordability strategy for co-pay, foundation support and patient assistance programs. Oversee program design and vendor execution and collaborate with brand teams to develop appropriate program offerings.
  • Reporting and performance: Establish the patient access performance framework and work with operations and data partners to ensure key program data are reported accurately and on time. Use program performance and insights to identify opportunities for improvement.
  • Budgeting: Develop, maintain and manage patient access program budgets and forecasts. Monitor vendors spend and program financial performance and provide timely visibility to the Sr. Director, Patient Access & Services.
  • Governance and compliance: Ensure patient access programs and vendors operate in accordance with applicable legal, regulatory, compliance, safety and quality requirements. Serve as an escalation point for significant program, vendor and operational issues.
Requirements
  • BA/BS degree required; advanced degree preferred 5+ years of experience in the pharmaceutical/biotech industry, patient services, market access, or a Hub/service provider environment.
  • Demonstrated knowledge depth in patient access, reimbursement support services, hubs, and patient support programs.
  • Experience leading patient assistance, affordability, and/or free-goods programs.
  • Experience leading new program launches, implementations, or significant program changes.
  • Strong understanding of legal, regulatory, compliance, and pharmacovigilance requirements associated with patient support programs.
  • Familiarity with buy-and-bill and specialty pharmacy models.
  • Ability to translate data, operational performance, and insights into recommendations and action.
  • Excellent communication, collaboration, and problem-solving skills.
  • Ability to advance and complete projects on time and within budget.
  • Anticipate and address challenges to ensure smooth operations of patient access programs.
  • Strong business acumen and patient focus.
Ferring + you

At Ferring, we offer competitive total compensation along with an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. From working hours that respect your lifestyle, a culture that is welcoming and equitable, and the chance to work with the industry’s most impressive people, these are just some of the ways we live our "People First" philosophy.

Our Compensation and Benefits

The base salary range for this role is $171,000 to $203,000, which is the reasonable estimate of the base compensation for this role. The actual amount paid may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, education and primary work location. Additional compensation for this role will be provided based on competitive annual incentive compensation targets in the form of an annual bonus - payouts are based on individual and company performance.

  • comprehensive healthcare (medical, dental, and vision) with a premium differential, inverse to base salary, to be paid by employees
  • a 401k plan and company match
  • short and long-term disability coverage
  • basic life insurance
  • wellness benefits
  • reimbursement for certain tuition expenses
  • sick time of 1 hour per 30 hours worked
  • vacation time for full time employees to accrue up to 120 hours in the first four (4) years of employment, and 160 hours in the fifth (5th) year of employment as well as 15 paid holidays per year
  • paid parental leave subject to a minimum period of employment at Ferring

Ferring is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.

We are proud to be an affirmative action/equal opportunity employer (including Disability/Protected Veterans).

We maintain a drug‑free workplace.

Location

Parsippany, New Jersey

Learn more at www.ferring.com, or connect with us on LinkedIn, Instagram, YouTube, Facebook and X.

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