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Director Patient Jobs (NOW HIRING)

Neurelis, Inc

Director, Patient Marketing

San Diego, CA · On-site +1

$205K - $228K/yr

The Director, Patient Marketing is a critical role responsible for shaping how the VALTOCO brand connects with patients and caregivers across the treatment journey. This individual translates the ...

Neurelis Inc

Director, Patient Marketing

San Diego, CA

$205K - $228K/yr

The Director, Patient Marketing is a critical role responsible for shaping how the VALTOCO brand connects with patients and caregivers across the treatment journey. This individual translates the ...

GW MFA

Sr Director, Patient Access

Washington, DC

$149.90K - $180K/yr

Position Summary The Sr. Director of the Patient Access is responsible for all operations and outcomes of Patient Access initiatives and strategies across the organization. Oversight includes the ...

RWJBarnabas Health

Asst Director Patient Care

Lakewood, NJ · On-site

$121.94K - $156.14K/yr

Job Title: Asst Director Patient Care Location: MMC Southern Campus Department Name: Medical Surgical Unit Req #: 0000247539 Status: Salaried Shift: Day Pay Range: $121,935.54 - $156,140.92 per year ...

MFA

Sr Director, Patient Access

Washington, DC · On-site

$72.07 - $86.54/hr

Position Summary The Sr. Director of the Patient Access is responsible for all operations and outcomes of Patient Access initiatives and strategies across the organization. Oversight includes the ...

SightMD

Director, Patient Contact Center

Hauppauge, NY · On-site

Director, Patient Contact Center A career that changes lives. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New ...

RWJBarnabas Health

Asst Director Patient Care

Toms River, NJ · On-site

$121.94K - $156.14K/yr

Job Title: Asst Director Patient Care Location: CMC Nursing Department Name: Post Intensive Care Unit-I Req #: 0000244663 Status: Salaried Shift: Night Pay Range: $121,935.54 - $156,140.92 per year ...

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$33.5K

$121.3K

$174K

How much do director patient jobs pay per year?

As of May 30, 2026, the average yearly pay for director patient in the United States is $121,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Patient Services, and why are they important?

To thrive as a Director of Patient Services, you need extensive experience in healthcare administration, a relevant degree (such as a BSN or MHA), and strong knowledge of regulatory compliance. Familiarity with healthcare management systems, quality improvement frameworks, and often certification such as Certified Patient Experience Professional (CPXP) is highly valued. Exceptional leadership, strategic thinking, and communication skills help foster collaboration and drive patient-centered care initiatives. These competencies are crucial for ensuring high standards of patient service, regulatory compliance, and organizational effectiveness.

What are the primary challenges a Director of Patient Experience may face, and how are they typically addressed in a healthcare setting?

A Director of Patient Experience often encounters challenges such as balancing patient satisfaction with operational efficiency, managing diverse teams, and implementing system-wide quality improvements. These challenges are typically addressed through strong leadership, regular staff training, data-driven decision-making, and fostering a culture of open communication among staff, patients, and families. Directors also collaborate closely with clinical and administrative teams to identify pain points and develop actionable strategies for enhancing patient care and satisfaction.

What does a Director of Patient Services do?

A Director of Patient Services oversees the delivery of care and services to patients within a healthcare organization. They are responsible for managing staff, ensuring compliance with healthcare regulations, improving patient satisfaction, and developing policies to enhance the quality of care. This role often involves collaborating with other healthcare leaders, monitoring patient outcomes, and implementing strategies to improve service efficiency and effectiveness.

What is the difference between Director Patient vs Patient Services Manager?

AspectDirector PatientPatient Services Manager
Required CredentialsBachelor's degree, healthcare management certification often preferredBachelor's degree, healthcare or customer service experience
Work EnvironmentExecutive healthcare settings, hospitals, clinicsPatient care departments, outpatient clinics, hospitals
Employer & Industry UsageHospitals, healthcare organizations, health systemsHospitals, clinics, healthcare providers
Common Search & ComparisonStrategic leadership, healthcare administrationPatient experience, department management

The main difference between a Director Patient and a Patient Services Manager lies in their scope and level of responsibility. The Director Patient typically oversees multiple departments, sets strategic goals, and manages overall patient care policies. In contrast, the Patient Services Manager focuses on day-to-day operations within a specific department, ensuring patient satisfaction and staff coordination. Both roles require healthcare knowledge, but the Director Patient holds a higher-level leadership position with broader responsibilities.

What cities are hiring for Director Patient jobs? Cities with the most Director Patient job openings:
What are the most commonly searched types of Patient jobs? The most popular types of Patient jobs are:
What states have the most Director Patient jobs? States with the most job openings for Director Patient jobs include:
Director Patient jobs near you
Director, Patient Marketing

Director, Patient Marketing

Neurelis, Inc

San Diego, CA • On-site, Remote

$205K - $228K/yr

Full-time

Posted 17 days ago

Job description

Job Type
Full-time
Description
Job Summary/Objective:
The Director, Patient Marketing is a critical role responsible for shaping how the VALTOCO brand connects with patients and caregivers across the treatment journey. This individual translates the core consumer strategy and narrative into clear, cohesive branded experiences that drive engagement, consideration and long-term connection to the brand. Operating within a highly cross-functional environment, this role partners closely with omnichannel, patient advocacy, and broader commercial stakeholders to ensure the branded strategy is consistently and effectively activated. Success in this role requires strong strategic thinking, the ability to translate data and insights into clear decisions and a focus on driving measurable impact and return on investment. The individual must be able to influence across stakeholders to drive alignment and momentum and identify new approaches to strengthen branded patient engagement and business impact. This role reports to the Executive Director of Marketing/Marketing Operations.
Essential Job Functions:
  • Own, develop and deliver short and long-term direct-to-patient strategies and initiatives, including campaigns and patient materials, ensuring alignment to patient journey strategy and business objectives
  • Define branded success metrics and translate insights and performance data into strategic decisions, driving ongoing optimization and measurable business impact
  • Effectively translate market research insights into promotional strategies and tactics
  • Own and evolve the branded messaging architecture, including core claims, and content strategy, ensuring ongoing differentiation, clarity and consistency
  • Identify critical moments and barriers within the patient journey and develop strategies to drive engagement, consideration, and persistence
  • Coordinate closely with the Director of omnichannel marketing to build an effective customer engagement ecosystem
  • Support the annual brand planning process, including development of the branded tactical roadmap, ensuring alignment to business priorities and patient strategy
  • Lead agency partners and collaborate closely with internal team members, providing clear direction, feedback, and decision-making to drive high-quality execution and reduce rework
  • Represent branded strategy in cross-functional and leadership settings, clearly articulating rationale to drive alignment and accelerate decision making
  • Own the Patient Agency of Record (AOR) relationship, setting strategic direction and ensuring high-quality execution across patient initiatives
  • Develop and deliver presentations to a range of internal team members (i.e, executives, leadership team, sales)
  • Ensure compliance with all relevant laws, regulations, and policies
  • Manage patient promotional budgets to ensure efficient allocation of resources and maximize impact
  • Strive for continuous improvement and embrace innovative ideas in daily work.

Competency (Knowledge, Skills, and Abilities):
  • Experience owning patient-facing marketing strategy and execution for pharmaceutical or biotech products in the US; Expertise in branded strategy development, including patient journey design, messaging architecture and campaign development
  • Demonstrated ability to translate patient insights, market research and data into a clear strategic direction
  • Strong understanding of performance measurement and analytics, with the ability to connect marketing activities to patient behavior and business outcomes
  • Demonstrated track record of leading agency partners and driving high-quality strategic and creative output
  • Proven ability to influence without authority and work cross-functionally to align and deliver brand strategy
  • Strong written and communication skills with the ability to clearly articulate strategy and rationale
  • Ability to operate independently in a fast-paced environment, balancing multiple priorities while maintaining strategic clarity
  • Flexibility and the ability to adapt strategy and approach in response to evolving business needs
  • Motivated by patient focus, urgency and personal commitment to high performance, results and compliance.

Personal Performance Factors:
  • Proven self-starter with a hands-on, results-driven approach; proactively identifies opportunities, removes barriers, and delivers outcomes with minimal supervision.
  • High emotional intelligence and collaborative leadership: adept at leading cross-functional teams, mentoring colleagues, and adapting style-knowing when to lead, coach, or support to maximize team performance.
  • Strong program and project management capability: track record of managing multiple concurrent initiatives, setting priorities, meeting deadlines, and consistently delivering high-quality results on time and within scope.
  • Strategic thinker with operational discipline: translates long-term strategy into executable plans while maintaining rigorous attention to detail and measurable KPIs.
  • Comfortable operating in high-visibility environments: performs effectively under pressure, embraces stretch assignments, and navigates changing priorities with resilience.
  • Exceptional communicator and active listener: persuasive presenter with polished written and verbal communication skills tailored to diverse audiences, from field teams to senior leadership.
  • Rapid learner with the ability to simplify complexity: quickly assimilates technical or scientific information and distills it into clear, actionable messages.
  • Strong analytical orientation: uses data and market insights to drive decisions; demonstrated success competing in high-intensity pharmaceutical/biotech markets.
  • Influential collaborator and negotiator: builds strong internal and external relationships, navigates stakeholder dynamics, and secures alignment and commitment across functions
  • Demonstrates strong work ethic.
  • Shows initiative and holds themselves accountable.
  • Lives and advances the Neurelis culture and values.
  • Always operates with a high degree of integrity and tact.
  • Demonstrates sound judgment and decision-making ability.

Management Responsibilities and Skills:
  • No direct reports.

Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Spends approximately 90% of work time sitting and meeting with others or working at a desk and/or computer. Spends approximately 10% of work time standing or walking within the work area or at meetings and bends, twists, stoops and reaches. Ability to communicate verbally and in writing. Occasionally lifts and/or moves up to 10 pounds. Working conditions are normal for an office environment. The noise level is usually moderate.
Travel Requirements:
  • Ability to travel up to 15-20%
  • Overnight travel required? Yes

Requirements
Minimum Education and Experience Required:
  • Bachelor's degree required, preferably in Marketing, Communications, Business, Life Sciences, Public Health, or a related field.
  • Minimum of 10+ years of experience in the US with pharmaceutical, biotech, healthcare, or patient-focused marketing, including at least 5+ years of experience in strategic patient marketing, disease education, healthcare ecosystems, and applicable regulatory and compliance requirements.

Preferred Education and Experience:
  • Advanced degree (MBA, MPH, or other relevant graduate degree) preferred.
  • Marketing experience in epilepsy or neuroscience.

Salary Description
Salary range: $205,000 - $228,000

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