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Director Patient Jobs in Utah (NOW HIRING)

Wellpath

Site Medical Director

Farmington, UT · On-site

They provide direct patient care, supervise clinical staff, and ensure accurate, timely documentation in the EMR or approved formats. The role includes managing emergency situations, adhering to ...

Headlight

Director of Care Access

Salt Lake City, UT · On-site

The Director of Care Access leads the end-to-end care access function, with full accountability for ... Own end-to-end performance of the patient access funnel (referral scheduled kept appointment ...

Excelsia Injury Care

Patient Representative

Logan, UT · On-site

Perform physical therapy modalities as directed by the D.C. * Accurately and legibly document modalities performed and subjective patient comments on progress notes * Maintain cleanliness of exam and ...

Excelsia Injury Care

Patient Representative

Ogden, UT · On-site

Perform physical therapy modalities as directed by the D.C. * Accurately and legibly document modalities performed and subjective patient comments on progress notes * Maintain cleanliness of exam and ...

Excelsia Injury Care

Patient Representative

Provo, UT · On-site

Perform physical therapy modalities as directed by the D.C. * Accurately and legibly document modalities performed and subjective patient comments on progress notes * Maintain cleanliness of exam and ...

Excelsia Injury Care

Patient Representative

Provo, UT · On-site

Perform physical therapy modalities as directed by the D.C. * Accurately and legibly document modalities performed and subjective patient comments on progress notes * Maintain cleanliness of exam and ...

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All JobsPatient JobsDirector Patient JobsDirector Patient Jobs in Utah

Director Patient information

What does a director of patient services do?

A Director of Patient Services oversees the delivery of care and services to patients within a healthcare organization. They are responsible for managing staff, ensuring compliance with healthcare regulations, improving patient satisfaction, and developing policies to enhance the quality of care. This role often involves collaborating with other healthcare leaders, monitoring patient outcomes, and implementing strategies to improve service efficiency and effectiveness.

What are the key skills and qualifications needed to thrive as a director of patient services?

To thrive as a Director of Patient Services, you need extensive experience in healthcare administration, a relevant degree (such as a BSN or MHA), and strong knowledge of regulatory compliance. Familiarity with healthcare management systems, quality improvement frameworks, and often certification such as Certified Patient Experience Professional (CPXP) is highly valued. Exceptional leadership, strategic thinking, and communication skills help foster collaboration and drive patient-centered care initiatives. These competencies are crucial for ensuring high standards of patient service, regulatory compliance, and organizational effectiveness.

What are the primary challenges a director of patient experience may face, and how are they typically addressed in a healthcare setting?

A Director of Patient Experience often encounters challenges such as balancing patient satisfaction with operational efficiency, managing diverse teams, and implementing system-wide quality improvements. These challenges are typically addressed through strong leadership, regular staff training, data-driven decision-making, and fostering a culture of open communication among staff, patients, and families. Directors also collaborate closely with clinical and administrative teams to identify pain points and develop actionable strategies for enhancing patient care and satisfaction.

What is the difference between Director Patient vs Patient Services Manager?

AspectDirector PatientPatient Services Manager
Required CredentialsBachelor's degree, healthcare management certification often preferredBachelor's degree, healthcare or customer service experience
Work EnvironmentExecutive healthcare settings, hospitals, clinicsPatient care departments, outpatient clinics, hospitals
Employer & Industry UsageHospitals, healthcare organizations, health systemsHospitals, clinics, healthcare providers
Common Search & ComparisonStrategic leadership, healthcare administrationPatient experience, department management

The main difference between a Director Patient and a Patient Services Manager lies in their scope and level of responsibility. The Director Patient typically oversees multiple departments, sets strategic goals, and manages overall patient care policies. In contrast, the Patient Services Manager focuses on day-to-day operations within a specific department, ensuring patient satisfaction and staff coordination. Both roles require healthcare knowledge, but the Director Patient holds a higher-level leadership position with broader responsibilities.

How to become a director of patient?

To become a director of patient services or similar roles, candidates typically need a bachelor's degree in healthcare administration, nursing, or a related field, along with several years of experience in healthcare management. Advanced roles may require a master's degree such as an MBA or MHA and strong leadership, communication, and organizational skills. Certification in healthcare management can also enhance prospects.

What degree do I need to be a director patient?

A Director of Patient Services typically requires a bachelor's degree in healthcare administration, nursing, or a related field. Many roles also prefer or require a master's degree such as an MBA or a master's in healthcare administration (MHA), along with relevant leadership experience and strong communication skills.

What are the most commonly searched types of Patient jobs in Utah?

The most popular types of Patient jobs in Utah are:

What cities in Utah are hiring for Director Patient jobs?

Cities in Utah with the most Director Patient job openings:

Director Patient jobs near you

Field Patient Access Director

Taylor Strategy Partners

Salt Lake City, UT • On-site

$220K - $245K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Description
Ascendis Pharma is a dynamic, fast-growing global biopharmaceutical company with locations in Denmark, Europe, and the United States. Today, we're advancing programs in Endocrinology Rare Disease and Oncology. Here at Ascendis, we pride ourselves on exceptional science, visionary leadership, and skilled and passionate colleagues. Guided by our core values of Patients, Science, and Passion, we use our TransCon® drug development platform to fulfill our mission of developing new and potentially best-in-class therapies to address unmet medical needs.
Our culture fosters a place where skilled, adaptable, and highly resourceful professionals can truly make their mark. We offer a dynamic workplace for employees to grow and develop their skills.
The Field Patient Access Director is a senior field-based leadership role responsible for overseeing regional patient access functions, including Patient Access Liaisons (PALs) and Field Reimbursement Managers (FRMs). This role ensures the successful execution of patient access, reimbursement education, and patient support strategies to optimize access to therapy and improve patient outcomes. The Director partners closely with cross-functional leadership across Market Access, Sales, Patient Support Programs, Commercial Operations, Training, and Compliance to support product launches, ongoing access initiatives, and continuous operational improvement.
Key Responsibilities
Field Team Leadership & Development
  • Lead, coach, and develop a high-performing, field-based patient access organization, including PALs and FRMs, across assigned geographies.
  • Establish clear performance expectations, KPIs, and MBOs; monitor progress and provide ongoing feedback and professional development.
  • Partner with Commercial Training & Development to design and execute comprehensive onboarding and continuous learning programs.
  • Lead change management initiatives to scale and evolve field patient access operations in response to organizational growth, pipeline expansion, and evolving market needs.
  • Build and maintain a strong talent pipeline through succession planning, coaching, and proactive talent development.

Patient Access & Reimbursement Strategy
  • Own field patient access readiness and execution for new product and indication launches, ensuring teams, vendors, and processes are fully aligned.
  • Serve as a subject matter expert on reimbursement, coverage, specialty pharmacy, and third-party services within assigned regions.
  • Proactively analyze payer, reimbursement, and access trends to anticipate barriers and guide mitigation strategies.

Cross-Functional Collaboration & Stakeholder Engagement
  • Collaborate closely with Market Access, Sales, Patient Support, Commercial Operations, and external vendors.
  • Partner with Sales leadership to inform account planning and local access strategy development.
  • Support healthcare providers and office staff through compliant education.

Operational Excellence & Compliance
  • Identify opportunities for process improvement and lead initiatives that enhance operational efficiency.
  • Ensure all field activities comply with laws, regulations, and company policies.
  • Partner with Patient Safety, Pharmacovigilance, and Quality teams for reporting.

Reporting & Performance Management
  • Monitor activity, performance data, and stakeholder feedback.
  • Translate field insights into actionable recommendations.
  • Promote best practice sharing.

Qualifications & Experience
  • Bachelor's degree required.
  • 10+ years of relevant experience in pharmaceutical, biotech, or healthcare industries.
  • Demonstrated progressive field leadership experience.
  • Experience supporting rare disease and/or specialty products.
  • Deep understanding of reimbursement pathways and specialty pharmacy.
  • Strong analytical and communication skills.
  • In-depth knowledge of compliance, patient confidentiality, and access requirements.
  • Knowledge of laws governing protection of patient identifying information.

Benefits
  • 401(k) plan with company match
  • Medical, dental, and vision plans
  • Life and AD&D insurance
  • Short and long-term disability benefits
  • Pet Insurance and Legal Insurance
  • Employee Assistance Program
  • Employee Discounts
  • Professional Development
  • Health Saving Account (HSA)
  • Flexible Spending Accounts
  • Various incentive compensation plans
  • Accident, Critical Illness, and Hospital Indemnity Insurance
  • Mental Health resources
  • Paid leave benefits for new parents

$220,000-$245,000 actual salary will vary based on qualifications, skills, and experience. Additional compensation may include a company car, allowance, and bonus eligibility.
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