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Director Patient Jobs in Iowa (NOW HIRING)

Blue Stone Therapy

Rehab Director

Le Mars, IA · On-site

$25 - $50/hr

As Rehab Director, you'll combine hands-on patient care with day-to-day leadership while supporting rehabilitation services across two neighboring communities. Why Join Blue Stone Therapy?

Blue Stone Therapy

Rehab Director

Mechanicsville, IA · On-site

$25 - $50/hr

This position provides direct patient care as needed and is accountable for achieving productivity and utilization standards. What You'll Do * Lead daily therapy department operations, including ...

Posted today

Blue Stone Therapy

Rehab Director

Laurens, IA · On-site

This position provides direct patient care as needed and is accountable for achieving productivity and utilization standards. This position will serve multiple partner communities, including Fonda ...

Blue Stone Therapy

Rehab Director

Laurens, IA · On-site

$25 - $50/hr

This position provides direct patient care as needed and is accountable for achieving productivity and utilization standards. This position will serve multiple partner communities, including Fonda ...

Blue Stone Therapy

Rehab Director

Laurens, IA · On-site

$25 - $50/hr

This position provides direct patient care as needed and is accountable for achieving productivity and utilization standards. This position will serve multiple partner communities, including Fonda ...

Blue Stone Therapy

Rehab Director

Laurens, IA · On-site

This position provides direct patient care as needed and is accountable for achieving productivity and utilization standards. This position will serve multiple partner communities, including Fonda ...

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Director Patient information

What does a director of patient services do?

A Director of Patient Services oversees the delivery of care and services to patients within a healthcare organization. They are responsible for managing staff, ensuring compliance with healthcare regulations, improving patient satisfaction, and developing policies to enhance the quality of care. This role often involves collaborating with other healthcare leaders, monitoring patient outcomes, and implementing strategies to improve service efficiency and effectiveness.

What are the key skills and qualifications needed to thrive as a director of patient services?

To thrive as a Director of Patient Services, you need extensive experience in healthcare administration, a relevant degree (such as a BSN or MHA), and strong knowledge of regulatory compliance. Familiarity with healthcare management systems, quality improvement frameworks, and often certification such as Certified Patient Experience Professional (CPXP) is highly valued. Exceptional leadership, strategic thinking, and communication skills help foster collaboration and drive patient-centered care initiatives. These competencies are crucial for ensuring high standards of patient service, regulatory compliance, and organizational effectiveness.

What are the primary challenges a director of patient experience may face, and how are they typically addressed in a healthcare setting?

A Director of Patient Experience often encounters challenges such as balancing patient satisfaction with operational efficiency, managing diverse teams, and implementing system-wide quality improvements. These challenges are typically addressed through strong leadership, regular staff training, data-driven decision-making, and fostering a culture of open communication among staff, patients, and families. Directors also collaborate closely with clinical and administrative teams to identify pain points and develop actionable strategies for enhancing patient care and satisfaction.

What is the difference between Director Patient vs Patient Services Manager?

AspectDirector PatientPatient Services Manager
Required CredentialsBachelor's degree, healthcare management certification often preferredBachelor's degree, healthcare or customer service experience
Work EnvironmentExecutive healthcare settings, hospitals, clinicsPatient care departments, outpatient clinics, hospitals
Employer & Industry UsageHospitals, healthcare organizations, health systemsHospitals, clinics, healthcare providers
Common Search & ComparisonStrategic leadership, healthcare administrationPatient experience, department management

The main difference between a Director Patient and a Patient Services Manager lies in their scope and level of responsibility. The Director Patient typically oversees multiple departments, sets strategic goals, and manages overall patient care policies. In contrast, the Patient Services Manager focuses on day-to-day operations within a specific department, ensuring patient satisfaction and staff coordination. Both roles require healthcare knowledge, but the Director Patient holds a higher-level leadership position with broader responsibilities.

How to become a director of patient?

To become a director of patient services or similar roles, candidates typically need a bachelor's degree in healthcare administration, nursing, or a related field, along with several years of experience in healthcare management. Advanced roles may require a master's degree such as an MBA or MHA and strong leadership, communication, and organizational skills. Certification in healthcare management can also enhance prospects.

What degree do I need to be a director patient?

A Director of Patient Services typically requires a bachelor's degree in healthcare administration, nursing, or a related field. Many roles also prefer or require a master's degree such as an MBA or a master's in healthcare administration (MHA), along with relevant leadership experience and strong communication skills.

What are the most commonly searched types of Patient jobs in Iowa?

The most popular types of Patient jobs in Iowa are:

What cities in Iowa are hiring for Director Patient jobs?

Cities in Iowa with the most Director Patient job openings:

Director Patient jobs near you

Director of Patient Care Services

Trinity Health

Centralia, IA • On-site

Full-time

Posted 18 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

569th of 891 rated healthcare providers

Job description

Employment Type:
Full timeShift:
Day Shift
Description:
The Nurse Leader (NL) is a licensed registered nurse (RN) accountable for leading, managing & advancing people, processes & / or programs that support direct or indirect patient care. The NL promotes & advocates for patients, nurses / colleagues & the practice of nursing as defined by clinical area (s) of expertise & assignment.
FUNCTIONAL ROLE
Provides operations & / or optimization leadership focus; Directs clinical specialty (patient-facing) department(s) / area(s) or specialty non-clinical (non-patient facing) department(s) / area(s); May provide leadership & direction through managers; Balances between staff leadership, broader organizational direction & administration; Accountable for the performance, regulatory readiness & results of a single large, strategic area / related disciplines or multiple small to medium-sized departments / areas / clinics in a small to medium-sized single functional domain within a limited geography.
ESSENTIAL FUNCTIONS
  • Our Trinity Health Culture: Knows, understands, incorporates, and demonstrates the Trinity Health and MercyOne Mission, Vision, and Values in behaviors, practices, and decisions.
  • Professional Nursing Practice: Acts independently & appropriately within license, scope of knowledge & experience in practice area. Supports safety by adhering to standards & acting as a champion role model. Accountable for personal learning & development by participating in knowledge, skill & competency enhancing activities.
  • Professional Nursing Process: Knows, understands, incorporates & demonstrates (document, teach, coordinate, advocate) standard elements of professional practice: Assess, Diagnose, Outcomes Identification / Solutions, Plan, Implement, Evaluate (ANA); Participates in the development of clinical standards that are collaborative, collegial & supported by current & relevant evidence-based practices, science, trends & data (clinical & administrative) & patient care (AONL).
  • Professional Leadership Practice: Inspires team to embrace the organization's Mission, Values & Vision; Cultivates excellence by supporting growth & development of team; Advocates for continuous development with focus on mentoring & succession planning; Engages & fosters transpersonal teaching & learning in the context of the caring relationship; Embraces & encourages humanistic-altruistic values & behaviors; Advances nurses & others in the provision of quality-focused, patient-centered & relationship-based healthcare; Utilizes transformational leadership principles (Magnet); Leads team effectively through change, recognizing reach beyond nursing to include broader healthcare implications; Embraces ideas & cultural differences while managing complex or competing priorities; Enhances a culturally proficient work team through respect, dialogue & inclusion.
  • Professional Leadership Process: Provides leadership & retains accountability for delegation, choices, decisions & outcomes; Collaborates with key stakeholders & contributes to quality & improvement practices; Empowers staff to creatively problem-solve through the caring process (Caritas); Enhances an environment that prioritizes patient & colleague safety utilizing established & evidence-based practices, tools, methodologies; Drives effective patient, process, performance & stewardship / financial outcomes as measured by established metrics & trended data; Exhibits agility & willingness to take on new & additional responsibilities.
  • Environment of Care: Facilitates a healing environment, reverentially encouraging and supporting basic needs as sacred acts, sustaining human dignity; Practices in an environmentally safe, professional manner; Values & advocates for the patient's cultural beliefs & faith; Monitors & initiates corrections or evidence-based practices; Promotes optimum physical & psychological behaviors; Influences effective, judicious & financially responsible use of resources (people, equipment, supplies, materials).
  • Colleague Experience & Well-being: Fosters a continuous learning & development environment; stimulates & adopts innovative practices; Cultivates caring by encouraging a work environment that is respectful of colleague well-being; Understands & embraces change through the active encouragement of innovation & provisioning teams with tools & resources necessary for successful transformation; Leads others through change process.
  • Compassion & Communication: Incorporates colleague well-being dimensions throughout the colleague experience as an essential component of leading nursing practices; Actively participates in building community by fostering trusting relationships; Visible and accessible to the team; Facilitates development of interpersonal relationships & use of effective & respectful written, verbal & nonverbal communications; Demonstrates authentic listening by forgiving & accepting positive & negative feelings; Encourages & models communication that respects diversity & divergent opinions; Employs communication strategies that shows the value of patient & family participation in care.
  • Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
  • Performs other duties as needed.

LEADERSHIP COMPETENCIES
As a MercyOne Trinity Health Leader, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below:
Mission Statement: We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Core Values:
  • Reverence: We honor the sacredness and dignity of every person.
  • Commitment to Those who are Poor: We stand with and serve those who are poor, especially those most vulnerable.
  • Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.
  • Justice: We foster right relationships to promote the common good, including sustainability of Earth.
  • Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
  • Integrity: We are faithful to those we say we are.

MINIMUM QUALIFICATIONS
  • Graduation from an accredited school of nursing and bachelor's degree is required.
  • Master's degree is required within five (5) years of hire, with continuous enrollment in a relevant graduate program documented.
  • Current Iowa RN license, (MercyOne Genesis, excluding Aledo and DeWitt, - current Registered Nurse (RN) license in either Iowa or Illinois is required at the time of hire. A secondary RN license for the other state must be obtained within 12 months of the hire date.)
  • Three (3) to five (5) years of clinical nursing experience is required.
  • Relevant supervisory experience required.
  • Basic Life Support (BLS) is required within three (3) months of hire.
  • Proof of completion of Mandatory Reporter for both Child and Dependent Adult Abuse training is required within six (6) months of hire.
  • Specialty practice certification is preferred.
  • Must be comfortable operating in a collaborative, shared leadership environment.
  • Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health and MercyOne.

Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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