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Director Patient Jobs in Reston, VA (NOW HIRING)

GW MFA

Sr Director, Patient Access

Washington, DC

$149K - $180K/yr

Position Summary The Sr. Director of the Patient Access is responsible for all operations and outcomes of Patient Access initiatives and strategies across the organization. Oversight includes the ...

MFA

Sr Director, Patient Access

Washington, DC · On-site

$72.07 - $86.54/hr

Position Summary The Sr. Director of the Patient Access is responsible for all operations and outcomes of Patient Access initiatives and strategies across the organization. Oversight includes the ...

Patient First

Patient Service Representative

Chantilly, VA · On-site

$18 - $22.75/hr

Filing and scanning medical documents and office forms as directed. * Completing assigned ... provide necessary patient care or to maintain center operations). * Operating, using, and ...

Patient First

Patient Service Representative

Manassas, VA · On-site

$17.50 - $22.25/hr

Filing and scanning medical documents and office forms as directed. * Completing assigned ... provide necessary patient care or to maintain center operations). * Operating, using, and ...

Patient First

Patient Service Representative

Annandale, VA · On-site

$17.50 - $22.25/hr

Filing and scanning medical documents and office forms as directed. * Completing assigned ... provide necessary patient care or to maintain center operations). * Operating, using, and ...

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All JobsDirector Patient JobsDirector Patient Jobs in Reston, VA

Director Patient information

See Reston, VA salary details

$34.9K

$126.1K

$181K

How much do director patient jobs pay per year?

As of Jun 22, 2026, the average yearly pay for director patient in Reston, VA is $126,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,000.00 and $151,900.00 per year, depending on experience, location, and employer.

What does a Director of Patient Services do?

A Director of Patient Services oversees the delivery of care and services to patients within a healthcare organization. They are responsible for managing staff, ensuring compliance with healthcare regulations, improving patient satisfaction, and developing policies to enhance the quality of care. This role often involves collaborating with other healthcare leaders, monitoring patient outcomes, and implementing strategies to improve service efficiency and effectiveness.

What jobs pay $2000 a day?

High-paying jobs that can earn $2000 a day often include specialized roles such as senior surgeons, anesthesiologists, corporate lawyers, or executive-level positions like CEOs and CFOs. These roles typically require advanced education, extensive experience, and often involve high-stakes decision-making or specialized skills. Freelance consulting, certain investment banking roles, and some high-level project management positions can also reach this earning level depending on the industry and workload.

What is the difference between Director Patient vs Patient Services Manager?

AspectDirector PatientPatient Services Manager
Required CredentialsBachelor's degree, healthcare management certification often preferredBachelor's degree, healthcare or customer service experience
Work EnvironmentExecutive healthcare settings, hospitals, clinicsPatient care departments, outpatient clinics, hospitals
Employer & Industry UsageHospitals, healthcare organizations, health systemsHospitals, clinics, healthcare providers
Common Search & ComparisonStrategic leadership, healthcare administrationPatient experience, department management

The main difference between a Director Patient and a Patient Services Manager lies in their scope and level of responsibility. The Director Patient typically oversees multiple departments, sets strategic goals, and manages overall patient care policies. In contrast, the Patient Services Manager focuses on day-to-day operations within a specific department, ensuring patient satisfaction and staff coordination. Both roles require healthcare knowledge, but the Director Patient holds a higher-level leadership position with broader responsibilities.

What are the primary challenges a Director of Patient Experience may face, and how are they typically addressed in a healthcare setting?

A Director of Patient Experience often encounters challenges such as balancing patient satisfaction with operational efficiency, managing diverse teams, and implementing system-wide quality improvements. These challenges are typically addressed through strong leadership, regular staff training, data-driven decision-making, and fostering a culture of open communication among staff, patients, and families. Directors also collaborate closely with clinical and administrative teams to identify pain points and develop actionable strategies for enhancing patient care and satisfaction.

What does a director of patient care do?

A director of patient care oversees healthcare services and staff to ensure quality patient treatment and safety. They develop policies, manage budgets, coordinate between departments, and ensure compliance with healthcare regulations, often requiring strong leadership and clinical knowledge. The role typically involves strategic planning and staff supervision in healthcare facilities such as hospitals or clinics.

How much does a director of patient experience make?

The average salary for a Director of Patient Experience typically ranges from $90,000 to $150,000 annually, depending on the organization, location, and experience level. In Florida, salaries tend to be within this range, with larger healthcare systems offering higher compensation. Strong leadership, communication skills, and healthcare industry knowledge are essential for this role.

What is the highest paid position in healthcare?

In healthcare, the highest paid positions are typically specialized surgeons, anesthesiologists, and healthcare executives such as Chief Medical Officers or Chief Executive Officers. These roles require advanced education, extensive experience, and often leadership skills, with salaries often exceeding several hundred thousand dollars annually.

What are the key skills and qualifications needed to thrive as a Director of Patient Services, and why are they important?

To thrive as a Director of Patient Services, you need extensive experience in healthcare administration, a relevant degree (such as a BSN or MHA), and strong knowledge of regulatory compliance. Familiarity with healthcare management systems, quality improvement frameworks, and often certification such as Certified Patient Experience Professional (CPXP) is highly valued. Exceptional leadership, strategic thinking, and communication skills help foster collaboration and drive patient-centered care initiatives. These competencies are crucial for ensuring high standards of patient service, regulatory compliance, and organizational effectiveness.
What are the most commonly searched types of Patient jobs in Reston, VA? The most popular types of Patient jobs in Reston, VA are:
What cities near Reston, VA are hiring for Director Patient jobs? Cities near Reston, VA with the most Director Patient job openings:
Director Patient jobs near you

Sr Director, Patient Access

GW MFA

Washington, DC

$149K - $180K/yr

Full-time

Posted 28 days ago

Job description

Position Summary

The Sr. Director of the Patient Access is responsible for all operations and outcomes of Patient Access initiatives and strategies across the organization. Oversight includes the Patient Access Optimization, Capacity Management, Referral Center and Patient Access Center teams. As such, the Sr. Director is expected to provide operational and strategic direction, vision, leadership and tactical implementation of plans and systems to optimize patient access while delivering a seamless patient experience.

The Sr. Director is considered an expert in their field and stays abreast of industry best practices and trends. This role has a direct impact on the patient experience by influencing the workflows that assure the right patient, the right doctor, at the right time.

This leader fosters and promotes a culture of excellence in customer service to internal and external clients. They build trust and collaboration across the team by enhancing employee engagement, addressing performance results and providing coaching and mentoring.

Essential Duties and Responsibilities include the following.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Operational oversight and performance management of a centralized, multi-specialty call center.
  • Leads and develops the organization’s Patient Access strategies; including but not limited to clinician standards, EHR optimization, technology integration, telehealth, and more.
  • Plans, develops, and implements policies and procedures to ensure maximum access for patients, while maintaining a high level of satisfaction in the delivery of customer service to patients and families.
  • Develops, implements and analyzes key dashboards and reporting to provide regular and consistent feedback and holds all teams accountable for performance measures.
  • Effectively interprets and communicates metrics and patient feedback to the appropriate departments to enhance customer service, as well as identify areas for service improvements and changes in procedures.
  • Works collaboratively with physician leaders/chairs and clinical management team regarding process improvements, technology enhancements, and other operational recommendations.
  • Promotes a service-oriented culture by developing initiatives to improve the quality of service to better meet patient, family and internal client needs and expectations.
  • Serves as a content expert for best practices that contribute to best practice models of patient access.
  • Maintains Epic certification in Cadence and understands integration with other Epic applications and third-party systems.
  • Works closely with Patient Experience, Information Services and operational stakeholders to prioritize projects, requests and system enhancements.
  • Responsible for performance management, employee discipline, and staff development.
  • Coordinates system enhancements and modifications with IT and Telecommunication staff as needed.
  • Oversees an effective, cost-conscious budget, including staff payroll, recruitment of new staff, and ordering of supplies.

Minimum Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education        

  • Bachelor’s degree or equivalent work experience required

  • Master’s degree preferred

Experience                                                                  

  • 5 - 10 years’ experience in an ambulatory patient access leadership role

  • Epic Cadence certified

  • Strong organizational and problem-solving skills

Competencies

  • Demonstrated leadership qualities and abilities

  • Strong organizational skills with the ability to lead and complete multiple, complex projects on time with high quality results

  • Appreciation of timeliness with resolving issues and determining priorities. Strong planning and delegation skills, including ability to develop and cross-train staff

  • Strong knowledge of performance evaluation techniques and customer service metrics

  • Excellent verbal and written communication skills with strong interpersonal skills

  • Strong problem-solving ability and analytical skills

  • Ability to work effectively in a demanding, team-oriented, and fast-paced environment

  • Experience working with Microsoft Windows applications

Typical Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequent mobility and/or sitting required for extended periods of time.  Requires manual dexterity to operate computer keyboard, calculator, copier machine, and other office equipment

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

About GW MFA  

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers, preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH), which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.  

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.  

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