Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Excellent reliability as it relates to times and ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Excellent reliability as it relates to times and ...
Optical Retail Manager
Belvidere, IL · On-site
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Excellent reliability as it relates to times and ...
Optical Retail Manager
Belvidere, IL · On-site
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Excellent reliability as it relates to times and ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Excellent reliability as it relates to times and ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Excellent reliability as it relates to times and ...
Optical Retail Manager
Belvidere, IL · On-site
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Excellent reliability as it relates to times and ...
Optical Retail Manager
Belvidere, IL · On-site
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Excellent reliability as it relates to times and ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Excellent reliability as it relates to times and ...
Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention. MAJOR DUTIES & RESPONSIBILITIES: * Excellent reliability as it relates to times and ...
Patient Dining Associate
Belleville, IL · On-site
$17 - $21.07/hr
Memorial Hospital Belleville has an opening for a Patient Dining Associate * Full-time-40 hours a week * 6:30am to 3:00pm. Some evenings as well. * Benefits eligible * Days and some evenngs Overview ...
Patient Dining Associate
Belleville, IL · On-site
$17 - $21.07/hr
Memorial Hospital Belleville has an opening for a Patient Dining Associate * Full-time-40 hours a week * 6:30am to 3:00pm. Some evenings as well. * Benefits eligible * Days and some evenngs Overview ...
Patient Dining Associate
Belleville, IL · On-site
Memorial Hospital Belleville has an opening for a Patient Dining Associate * Full-time-40 hours a week * 6:30am to 3:00pm. Some evenings as well. * Benefits eligible * Days and some evenngs Overview ...
Patient Dining Associate
Belleville, IL · On-site
Memorial Hospital Belleville has an opening for a Patient Dining Associate * Full-time-40 hours a week * 6:30am to 3:00pm. Some evenings as well. * Benefits eligible * Days and some evenngs Overview ...
PATIENT DINING ASSOCIATE (TEMPORARY)
O Fallon, IL · On-site
$16.50/hr
* We are hiring immediately for temporary PATIENT DINING ASSOCIATE positions. * Location : Shiloh - 1404 Cross Street, O Fallon, IL 62269. Note: online applications accepted only. * Schedule
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PATIENT DINING ASSOCIATE (TEMPORARY)
O Fallon, IL · On-site
$16.50/hr
* We are hiring immediately for temporary PATIENT DINING ASSOCIATE positions. * Location : Shiloh - 1404 Cross Street, O Fallon, IL 62269. Note: online applications accepted only. * Schedule
* We are hiring immediately for temporary PATIENT DINING ASSOCIATE positions. * Location : Shiloh - 1404 Cross Street, O Fallon, IL 62269. Note: online applications accepted only. * Schedule
* We are hiring immediately for temporary PATIENT DINING ASSOCIATE positions. * Location : Shiloh - 1404 Cross Street, O Fallon, IL 62269. Note: online applications accepted only. * Schedule
PATIENT DINING ASSOCIATE (TEMPORARY)
O Fallon, IL · On-site
$16.50/hr
* We are hiring immediately for temporary PATIENT DINING ASSOCIATE positions. * Location : Shiloh - 1404 Cross Street, O Fallon, IL 62269. Note: online applications accepted only. * Schedule
PATIENT DINING ASSOCIATE (TEMPORARY)
O Fallon, IL · On-site
$16.50/hr
* We are hiring immediately for temporary PATIENT DINING ASSOCIATE positions. * Location : Shiloh - 1404 Cross Street, O Fallon, IL 62269. Note: online applications accepted only. * Schedule
Medical Assistant MA PM Full Time
Elgin, IL · On-site
$22.90 - $34.35/hr
For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique ...
Medical Assistant MA PM Full Time
Elgin, IL · On-site
$22.90 - $34.35/hr
For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique ...
Medical Assistant MA PM Full Time
$22.90 - $34.35/hr
For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique ...
Medical Assistant MA PM Full Time
$22.90 - $34.35/hr
For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique ...
Patient Safety Associate
Banner, IL · On-site
As a Patient Safety Associate, you will be working primarily in the Emergency Department but can be utilized throughout the hospital.Your main goal is to provide a safe environment and offer ...
Patient Safety Associate
Banner, IL · On-site
As a Patient Safety Associate, you will be working primarily in the Emergency Department but can be utilized throughout the hospital.Your main goal is to provide a safe environment and offer ...
ER Associate Primary Job Responsibilities: The responsibilities for an ER Associate and Express ... They will enter the basic patient information into the system (Pre ER) to add the patient to the ER ...
ER Associate Primary Job Responsibilities: The responsibilities for an ER Associate and Express ... They will enter the basic patient information into the system (Pre ER) to add the patient to the ER ...
PATIENT ACCESS ASSOCIATE/EMERGENCY DEPT - PATIENT ACCESS - PT VARIES (61328)
Maryville, IL · On-site
$16 - $24.75/hr
ER Associate Primary Job Responsibilities: The responsibilities for an ER Associate and Express ... They will enter the basic patient information into the system (Pre ER) to add the patient to the ER ...
PATIENT ACCESS ASSOCIATE/EMERGENCY DEPT - PATIENT ACCESS - PT VARIES (61328)
Maryville, IL · On-site
$16 - $24.75/hr
ER Associate Primary Job Responsibilities: The responsibilities for an ER Associate and Express ... They will enter the basic patient information into the system (Pre ER) to add the patient to the ER ...
The Patient Access Associate position employs effective communication skills, promoting excellent customer service in every interaction. This position is also required to adhere to all departments ...
The Patient Access Associate position employs effective communication skills, promoting excellent customer service in every interaction. This position is also required to adhere to all departments ...
PATIENT ACCESS ASSOCIATE - GOSHEN CAMPUS - FT DAYS (61778)
Edwardsville, IL · On-site
$15.75 - $24.50/hr
The Patient Access Associate assists in maintaining a well-organized and functional practice and promotes safe and effective care of patients through support services. The Patient Access Associate ...
PATIENT ACCESS ASSOCIATE - GOSHEN CAMPUS - FT DAYS (61778)
Edwardsville, IL · On-site
$15.75 - $24.50/hr
The Patient Access Associate assists in maintaining a well-organized and functional practice and promotes safe and effective care of patients through support services. The Patient Access Associate ...
The Patient Access Associate assists in maintaining a well-organized and functional practice and promotes safe and effective care of patients through support services. The Patient Access Associate ...
The Patient Access Associate assists in maintaining a well-organized and functional practice and promotes safe and effective care of patients through support services. The Patient Access Associate ...
Patient Support Associate - Goshen - FT Days (62003)
$15.50 - $24.25/hr
The Patient Support Associate performs clerical duties for the practice including answering and routing all incoming calls, documenting medical questions from patients in EHR, typing, faxing, filing ...
Patient Support Associate - Goshen - FT Days (62003)
$15.50 - $24.25/hr
The Patient Support Associate performs clerical duties for the practice including answering and routing all incoming calls, documenting medical questions from patients in EHR, typing, faxing, filing ...
Patient Support Associate - Goshen - FT Days (62003)
Edwardsville, IL · On-site
$15.50 - $24.25/hr
The Patient Support Associate performs clerical duties for the practice including answering and routing all incoming calls, documenting medical questions from patients in EHR, typing, faxing, filing ...
Patient Support Associate - Goshen - FT Days (62003)
Edwardsville, IL · On-site
$15.50 - $24.25/hr
The Patient Support Associate performs clerical duties for the practice including answering and routing all incoming calls, documenting medical questions from patients in EHR, typing, faxing, filing ...
Patient Associate information
See Illinois salary details
$12.11 - $13.72
2% of jobs
$13.72 - $15.33
6% of jobs
$15.33 - $16.94
8% of jobs
$18.19 is the 25th percentile. Wages below this are outliers.
$16.94 - $18.55
11% of jobs
$18.55 - $20.16
8% of jobs
The median wage is $21.61 / hr.
$20.16 - $21.77
16% of jobs
$21.77 - $23.38
7% of jobs
$23.38 - $24.99
8% of jobs
$24.99 - $26.60
6% of jobs
$26.74 is the 75th percentile. Wages above this are outliers.
$26.60 - $28.21
15% of jobs
$28.21 - $29.82
12% of jobs
$12
$22
$29
How much do patient associate jobs pay per hour?
What jobs pay 4000 a week without a degree?
What is the difference between Patient Associate vs Medical Assistant?
| Aspect | Patient Associate | Medical Assistant |
|---|---|---|
| Required Credentials | High school diploma; on-the-job training | High school diploma; certification often preferred |
| Work Environment | Hospitals, clinics, outpatient facilities | Clinics, hospitals, physician offices |
| Job Responsibilities | Patient support, scheduling, administrative tasks | Clinical tasks, patient prep, administrative duties |
| Industry Usage | Healthcare, patient care support | Healthcare, clinical support roles |
While both roles support patient care, Patient Associates primarily focus on patient support and administrative tasks, whereas Medical Assistants perform clinical duties alongside administrative work. Understanding these differences helps in choosing the right career path or job search focus.
What is the role of a patient service associate?
Is being a PCA a stressful job?
What is the most chill healthcare job?

Job description
GENERAL FUNCTION:
The major responsibility of the Retail Optical Manager is to drive profitable sales through exam growth and outstanding patient experience. Drive revenue, productivity, operational processes in a positive and multi-tasking environment. Modeling exemplary patient care. Develop and maintain outstanding patient, associate and doctor satisfaction through consistent retention.
MAJOR DUTIES & RESPONSIBILITIES:
- Excellent reliability as it relates to times and attendance
- Reliable means of transportation and valid drivers license
- Ability to travel up to 30 miles from primary store
- Open availability on Saturdays and peak season
- Drive profitable store sales by fostering a patient focused retail culture.
- Prioritize exam growth on a daily, weekly, and monthly basis.
- Community outreach, i.e. cornea events and blitzing
- Consistent communication with existing patients
- Creative social media marketing Â
- Attainment of plan sales goal and comp store sales growth.
- Proven track record of increased KPI results
- Ability to analyze the business through strong business acumen
- Positive comp store contribution (year-on-year improvement).
- Manage gross margin, in accordance with Company standards
- Effectively train and develop associates to consistently provide a patient care focused experience.
- Develop team of administratively skilled associates that provide support on daily operational tasks.
- Develop strong professional relationships with Doctors.
- Ensure appropriate coverage and quality of Doctor hours.
- Implementation of initiatives to increase number or exams and conversion of exams to sales.
- Participate in business planning and business updates.
- Accountable for the recruitment, training, development, and retention of high performing associates, as measured by:
- Utilization of effective daily practice and role-playing
- Employee coaching through two-way communication
- Proactive manpower planning for adequate bench strength
- Ensuring positive patient satisfaction, as measured by patient retention and survey responses.
- Ensure each store is effectively merchandised and presented according to standards as measured by:
- Execution of planogram
- Execution of visual appearance inside and outside of store (i.e., signage)
- Maintenance of overall standards (i.e. cleanliness, housekeeping)
- Associates exhibit professional presentation (i.e., attire) in accordance with Company standards
- Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry, and realistic service delivery time quote as measured by:
- Ready when promised
- Remake and return percent as compared to Company average
- Calls to customers to follow-up on purchases
- Maximize Managed Vision Care relationships and sales opportunities.
- Timely implementation of approved Marketing programs
- Execution of signage and promotions according to Company standards.
- Execution of operational procedures:
- Safety (security system, safety information posted, fire extinguishers, door locks)
- Maintenance as measured by proper housekeeping, carpet, store front windows, proper lighting, and store safety (safety information posted, fire extinguishers and door locks)
KNOWLEDGE & SKILLS:
- Optical knowledge or Licensed (minimum 2 years optical experience)
- Proven track record of sales growth through sales skills and accountability for sales results. (minimum 3 years sales experience)
- Demonstrated ability to deliver an outstanding experience during direct interaction with patients at a proven conversion of at least 80%.
- Proven experience and results with a retail or customer service establishment.
- Ability to present and implement decisive and creative solutions to opportunities to grow the business.
- Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.
- Foster positive and results-oriented associate and doctor relationships.
- Success in store merchandising and attention to detail.
- Ability to manage priorities through adaptability and flexibility.
- Willingness to take calculated risks
- Attention to detail and follow-up.
- Abilities to multi-task and delegate to maximize patient interaction.
- Computer experience preferred.
EDUCATION:
Bachelor's degree or comparable experience in retail operations (Minimum 3 years optical retail experience.)
The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.
About West Point Optical Group
Sourced by ZipRecruiter
Company size
201 - 500 Employees
Headquarters location
Mason, OH, US
Year founded
2014