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Patient Associate Jobs in Illinois (NOW HIRING)

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US-Patient Access Assoc I

Elk Grove Village, IL · On-site

$16.12 - $23.21/hr

As a Patient RegistrationCustomer Service Representative in Patient Registration, you will be the ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

King's Daughters

Patient Representative Associate

Campus, IL · On-site

$17 - $21.75/hr

Job Summary Responsible for providing prompt, sensitive, and professional responses to patient and family concerns. Collaborates with patients, families, and healthcare staff to resolve complaints ...

Compass Group

PATIENT TRANSPORTER

Hoffman Estates, IL · On-site

$16.25/hr

We asked some of our associates why they love working for Touchpoint. Click here to see what they said! Job Summary Patient Transporter Facilitating Internal Hospital Patient Moves Summary:

Compass Group

PATIENT TRANSPORTER

Belleville, IL · On-site

$15.75/hr

* We are hiring immediately for full time and part time PATIENT TRANSPORTER positions. * Location ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

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All JobsPatient Associate JobsPatient Associate Jobs in Illinois

Patient Associate information

See Illinois salary details

$12

$22

$29

How much do patient associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient associate in Illinois is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $27.50 per hour, depending on experience, location, and employer.

What is the difference between Patient Associate vs Medical Assistant?

AspectPatient AssociateMedical Assistant
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job ResponsibilitiesPatient support, scheduling, administrative tasksClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportHealthcare, clinical support roles

While both roles support patient care, Patient Associates primarily focus on patient support and administrative tasks, whereas Medical Assistants perform clinical duties alongside administrative work. Understanding these differences helps in choosing the right career path or job search focus.

What are the duties of a patient associate?

A patient associate assists healthcare staff by providing support to patients, such as helping with daily activities, ensuring comfort, and communicating patient needs to medical teams. They may also perform basic clerical tasks, monitor patient conditions, and maintain a clean and safe environment, often requiring good communication skills and basic medical knowledge.

What are the most commonly searched types of Patient jobs in Illinois?

The most popular types of Patient jobs in Illinois are:

What cities in Illinois are hiring for Patient Associate jobs?

Cities in Illinois with the most Patient Associate job openings:

Patient Associate jobs near you
Infographic showing various Patient Associate job openings in Illinois as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 21% Part Time, and 6% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $47,194 per year, or $22.7 per hour.

PATIENT ACCESS ASSOCIATE - GOSHEN RADIOLOGY - FT DAYS (62621)

Anderson Hospital

Edwardsville, IL • On-site

$15.75 - $24.50/hr

Full-time

Posted 7 days ago

Anderson Hospital rating

6.6

Company rating: 6.6 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

682nd of 1,065 rated hospitals

Job description

Job Summary: Responsible for facilitating patient access for services at Maryville Imaging, LLC by accurately and efficiently collecting demographic and insurance information and entering it into the imaging center's registration system, including collation of any pre-determined patient financial responsibilities. As a front line employee, the Patient Access Associate is responsible for responding to the incoming inquiry calls and providing excellent customer service while also protecting the privacy of the patient's health information. This position will also need to understand and be able to assist other Patient Access functions ie the scheduling and pre-arrival responsibilities as needed.
Primary Job Responsibilities:
1. Greets each patient as they present for services and asks for identification and insurance information. Also provides each patient with the Patient Information form to be completed to update their current demographic information and obtain other applicable information needed to complete the patient registration.
2. Determines if the patient is scheduled or non-scheduled before proceeding with the registration process in order to determine if there is already a pre-registration created for the scheduled patient. If the patient is unscheduled, advises the pre-arrival staff to review patients for medical necessity or pre-certification or copayments as applicable, including any STAT orders.
3. Accurately and thoroughly collects, analyzes and records patient demographic and insurance data into imaging center registration system. Updates and edits information in system, ensuring that all fields are populated correctly and appropriately. Scans the patient identification and insurance information into the record using the document imaging system.
4. Reviews and explains all registration forms prior to obtaining signatures from patient or appropriate patient representative. Witnesses all signatures obtained. Scans forms into document imaging system. Copies, sorts and distributes paperwork where applicable.
5. Collects and scans physician orders for each patient. Calls physician office to request order for those patients that do not have one at time of registration. Verifies that the order is complete and valid.
6. Identifies patient financial responsibility and collects amount due when applicable. Refers patients who express need for financial assistance to appropriate resource.
7. Posts payments in system, balances payments at end of shift and assures all monies are secured and/or turned over to the appropriate associates at the end of shift.
8. Notifies appropriate area/person of patient arrival when applicable.
9. Understands and complies with downtime processes and procedures.
10. Performs quality improvements to records as indicated by the quality improvement tool (RQI) in a timely and efficient manner.
Other miscellaneous assignments and/or duties as related to position:
Assists and performs as backup to other patient access functions and responsibilities i.e. the scheduling and pre-arrival responsibilities as needed.
Education Requirements and Other Requirements:
Education Level: High school diploma or equivalent.
Prior Patient Access experience is desired.
Experience Requirements: Typing skills of 40-50 wpm
Medical Terminology course or background preferred
Excellent communication and customer service skills needed
Computer and organizational skills

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