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Patient Associate Jobs in Chicago, IL (NOW HIRING)

Dermatology Associates

Patient Scheduler

Tinley Park, IL · On-site

$21 - $23/hr

Company Description Dermatology Associates is a group of board-certified and highly trained medical professionals committed to providing every patient with the highest level of patient-centered care.

R1

US-Patient Access Assoc I

Elk Grove Village, IL · On-site

$16.12 - $23.21/hr

As a Patient Registration Customer Service Representative in Patient Registration, you will be the ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

R1

US-Patient Access Assoc I

Elk Grove Village, IL · On-site

$16.12 - $23.21/hr

As a Patient RegistrationCustomer Service Representative in Patient Registration, you will be the ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

Compass Group

PATIENT TRANSPORTER

Hoffman Estates, IL · On-site

$16.25/hr

We asked some of our associates why they love working for Touchpoint. Click here to see what they said! Job Summary Patient Transporter Facilitating Internal Hospital Patient Moves Summary:

Compass Group

PATIENT TRANSPORTER

Harvey, IL · On-site

$15.45/hr

Prior patient care and CPR experience preferred. * Fixed Pay Rate: $15.45 per hour. Make a ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

PATIENT SERVICES LEAD

Chicago, IL · On-site

$19.50/hr

We asked some of our associates why they love working for Touchpoint. Click here to see what they said! Job Summary Patient Services Leads are responsible to coordinate patient meal service and ...

JAMES D FERGUSON O D PC

Patient Coordinator

Highland, IN · On-site

$16/hr

High school diploma or equivalent required; associate degree or healthcare certification a plus ... We pride ourselves on fostering a collaborative, patient-centered workplace where every team member ...

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Showing results 1-20

All JobsPatient Associate JobsPatient Associate Jobs in Chicago, IL

Patient Associate information

See Chicago, IL salary details

$12

$24

$31

How much do patient associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient associate in Chicago, IL is $24.14, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $29.23 per hour, depending on experience, location, and employer.

What is the difference between Patient Associate vs Medical Assistant?

AspectPatient AssociateMedical Assistant
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job ResponsibilitiesPatient support, scheduling, administrative tasksClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportHealthcare, clinical support roles

While both roles support patient care, Patient Associates primarily focus on patient support and administrative tasks, whereas Medical Assistants perform clinical duties alongside administrative work. Understanding these differences helps in choosing the right career path or job search focus.

What are the duties of a patient associate?

A patient associate assists healthcare staff by providing support to patients, such as helping with daily activities, ensuring comfort, and communicating patient needs to medical teams. They may also perform basic clerical tasks, monitor patient conditions, and maintain a clean and safe environment, often requiring good communication skills and basic medical knowledge.

What are the most commonly searched types of Patient jobs in Chicago, IL?

The most popular types of Patient jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Patient Associate jobs?

Cities near Chicago, IL with the most Patient Associate job openings:

Patient Associate jobs near you
Infographic showing various Patient Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 19% Part Time, 7% Contract, and 1% Nights. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $50,170 per year, or $24.1 per hour.

Patient Access Associate

Houston Methodist

Willowbrook, IL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Houston Methodist rating

8.2

Company rating: 8.2 out of 10

Based on 301 frontline employees who took The Breakroom Quiz

55th of 898 rated healthcare providers

Job description

Houston Methodist Willowbrook Hospital - 2nd Shift/Full-Time (ED Registration)
At Houston Methodist, the Patient Access Associate position is responsible for obtaining and entering accurate demographic and insurance information in the electronic health record (EHR) on patients presenting at the various entry points of the facility. This position performs cashiering functions, ensuring that all hospital accounts are secure, through the collection of the required co-pay, deductibles and co-insurance. This position also performs the medical necessity check, to ensure compliance with Medicare guidelines. The Patient Access Associate position employs effective communication skills, promoting excellent customer service in every interaction. This position is also required to adhere to all departments, hospital, governmental and/or any other healthcare licensing agency requirements related to the Emergency Medical Treatment and Labor Act (EMTALA) and the Health Insurance Portability and Accountability Act (HIPAA).FLSA STATUS
Non-exempt
QUALIFICATIONS
EDUCATION
  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE
  • Two years of experience in a strong customer service environment
  • One year of registration experience in a hospital environment preferred

SKILLS AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Ability to multi-task and flexibility to meet the requirements of the patients and the department
  • Knowledge of basic registration/access functions and insurance procedures
  • Ability to problem solve
  • Ability to remain calm in stressful situations with patience and understanding
  • Excellent customer service and professional communication skills
  • Proficient computer skills and ability to learn and navigate multiple software programs
  • Ability to handle detail work accurately and rapidly

ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
  • Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results.
  • Communicates openly in a non-judgmental manner and in a professional demeanor during all interactions with customers and co-workers.

SERVICE ESSENTIAL FUNCTIONS
  • Obtains and records accurate demographic and insurance information on patients by interviewing patients, family members and physicians. Ensures that the correct insurance plan codes are utilized for the billing process.
  • Explains the consent forms, obtains signatures on the forms and responds to any questions in a professional manner.
  • Contributes to departmental and hospital patient experience. Proactively seeks solutions to address patient issues and concerns. Alerts management in a timely manner to any unusual and/or difficult situations impacting the level of service.

QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Consistently takes the necessary steps to ensure that protected health information remains private and confidential, according to established HIPAA guidelines. Uses patient identifiers consistently to properly identify patients and the correct medical records. Refrains from issuing new medical record numbers to patients with existing accounts.
  • Meets goals set by the department (e.g., registration error rate, productivity/activities per hour, etc.).

FINANCE ESSENTIAL FUNCTIONS
  • Ensures that ordered services meet established medical necessity criteria when applicable.
  • Collects payments based on pre-determined information. Performs insurance verification to determine patient out of pocket expenses for services. If applicable, offers payment options after the minimum required payment has been received. Fulfills monthly goals for cash collection.
  • Accurately posts and receipts patient payments. Balances cash drawer on a daily basis; follows the department policy related to cash drawers and cash receipting.
  • Organizes time effectively, minimizing incidental overtime and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Displays initiative to improve job functions. Demonstrates adaptability and flexibility during changing demands. Offers suggestions to streamline process for efficient patient flow.
  • Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.

SUPPLEMENTAL REQUIREMENTS
    WORK ATTIRE
    • Uniform: Yes
    • Scrubs: No
    • Business professional: Yes
    • Other (department approved): Yes

    ON-CALL*
    *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
    • On Call* No

    TRAVEL**
    **Travel specifications may vary by department**
    • May require travel within the Houston Metropolitan area No
    • May require travel outside Houston Metropolitan area No

Work Shift:
2 - Evening (United States of America)
Job Category:
Non-clinicalHouston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women's services, neurology and neurosurgery, oncology, and primary and general medicine.
Houston Methodist is an Equal Opportunity Employer.

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