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Patient Access Service Representative Jobs (NOW HIRING)

Parkview Health

Patient Access Svcs Rep

Fort Wayne, IN · On-site

$16 - $20.25/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Kendallville, IN

$16 - $20.50/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview North Hospital

Patient Access Svcs Rep

Auburn, IN · On-site

$16 - $20.50/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Logansport, IN · On-site

$16 - $20.25/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Kendallville, IN · On-site

$11.18 - $16.77/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Fort Wayne, IN · On-site

$16 - $20.25/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Logansport, IN · On-site

$16 - $20.25/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Logansport, IN · On-site

$16 - $20.25/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Auburn, IN · On-site

$16 - $20.50/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Columbia City, IN · On-site

$15.75 - $20.25/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Fort Wayne, IN · On-site

$16 - $20.25/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

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Patient Access Service Representative information

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$12

$19

$24

How much do patient access service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient access service representative in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What does a patient access service representative do?

A patient access service representative is responsible for scheduling patient appointments, verifying insurance coverage, collecting patient information, and ensuring accurate registration in healthcare facilities. They often use electronic health record (EHR) systems and must have strong communication and customer service skills to assist patients and facilitate smooth administrative operations.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers prefer candidates with experience in healthcare settings or familiarity with electronic health records and scheduling systems. Certification is not usually required but can enhance job prospects.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.
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What cities are hiring for Patient Access Service Representative jobs? Cities with the most Patient Access Service Representative job openings:
What are the most commonly searched types of Patient Access Service Representative jobs? The most popular types of Patient Access Service Representative jobs are:
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Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Patient Access Representative

RWJBarnabas Health

Toms River, NJ • On-site

$20.63 - $25.71/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

RWJBarnabas Health rating

7.5

Company rating: 7.5 out of 10

Based on 329 frontline employees who took The Breakroom Quiz

232nd of 887 rated healthcare providers

Job description

Job Title: Patient Access Representative

Location: Community Medical Center

Department Name: Emergency Dept Access Service

Req #: 0000259661

Status: Hourly

Shift: Evening

Pay Range: $20.63 - $25.71 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Patient Access Representative plays a vital role in creating a positive first impression for our patients by delivering compassionate, patient- centered service. This position is responsible for accurately registering patients, verifying insurance, obtaining required documentation, collecting applicable payments and ensuring a seamless registration experience.  The representative serves as the first point of contact for patients and families, providing exceptional customer service during stressful and urgent situations.

As a Patient Access Representative, a typical day might include: 

  • Responsible for coordinating and facilitating registration and admissions by obtaining pertinent demographic information, collecting accurate insurance information authorizations to financially clear outpatient hospital accounts
  • The ideal candidate must be detail oriented and promote patient satisfaction
  • Service orientated background, good written and verbal communication skills and accurate typing ability
  • Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary
  • Reflects commitment to building a supportive work environment and maintains a positive attitude
  • Works closely and professionally with nursing and ancillary departments to foster a team environment
  • Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside the patient access department

This role might be for you if: 

  • You thrive in a fast-paced environment.
  • You are good at multitasking and customer service.  
  • You have experience working within healthcare or other related areas which are customer service focused.

To be considered for this opportunity, you must have the following qualifications:

Required:

  • High school diploma or equivalent required

Preferred:

  • Medical insurance verification and authorization experience preferred
  • Patient Access experience preferred
  • Knowledge in all aspects of registration, Non-federal and Federal billing regulations, and state programs such as Charity Care preferred
  • Medical terminology and computer skills

Why You’ll Love Working Here: 
At RWJBarnabas Health, our people are at the center of everything we do. Through our Total Wellbeing promise, we offer a wide range of benefits and resources to support your physical, emotional, financial, and professional wellbeing. Highlights include: 

  • Generous Paid Time Off (Vacation, Holidays, Sick Time) 
  • Medical, Dental & Vision Insurance 
  • Prescription Drug Coverage 
  • Retirement Plans 
  • Paid Parental Leave 
  • Tuition Reimbursement 
  • Student Loan Planning Support 
  • Life and Disability Insurance 
  • Wellness Programs and Flexible Spending Accounts 
  • Voluntary Benefits (like Pet Insurance) 
  • Discounts with local partners (e.g., NJ Devils, NJPAC, Verizon) 
  • Community involvement and volunteer opportunities …and more! 

Why RWJBarnabas Health: 
RWJBarnabas Health is New Jersey’s largest and most comprehensive academic health system, committed to delivering exceptional care and creating healthier communities. We’re proud to offer a workplace that values compassion, equity, and innovation—where every team member plays a vital role. When you join us, you’re not just building a career—you’re helping to shape the future of healthcare, one person and one community at a time. 

What RWJBarnabas Health employees say

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About RWJBarnabas Health

Sourced by ZipRecruiter

RWJBarnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than three million patients each year. Throughout RWJBarnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region. We aim to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Orange, NJ, US

Year founded

2015

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