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Patient Access Service Representative Jobs in Delaware

Dulyhealthandcare

$15.10 - $22.70/hr

Patient Service Representative- OBGYN Location: Naperville Clinic Hours: Monday-Friday 7am to 6 ... Access to a mental health benefit at no cost. * Employer provided life and disability insurance ...

TidalHealth

Patient Service Representative

Seaford, DE · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Delmar, DE

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Seaford, DE

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Delmar, DE · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

Bayhealth

Patient Access Specialist I

Dover, DE · On-site

$17.25 - $23/hr

Under the supervision of the Patient Access, Supervisor and Team Lead, the Patient Access ... Service; meets the needs of the patient/ patient representative by using clear and respectful ...

ZOLL LifeVest

Patient Service Representative

Dover, DE · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Dover, DE · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

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All JobsPatient Access Service Representative JobsPatient Access Service Representative Jobs in Delaware

Patient Access Service Representative information

See Delaware salary details

$12

$19

$24

How much do patient access service representative jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for patient access service representative in Delaware is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What does a patient access service representative do?

A patient access service representative is responsible for scheduling patient appointments, verifying insurance coverage, collecting patient information, and ensuring accurate registration in healthcare facilities. They often use electronic health record (EHR) systems and must have strong communication and customer service skills to assist patients and facilitate smooth administrative operations.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers prefer candidates with experience in healthcare settings or familiarity with electronic health records and scheduling systems. Certification is not usually required but can enhance job prospects.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.
What are popular job titles related to Patient Access Service Representative jobs in Delaware? For Patient Access Service Representative jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Patient Access Service Representative jobs in Delaware look for? The top searched job categories for Patient Access Service Representative jobs in Delaware are:
What cities in Delaware are hiring for Patient Access Service Representative jobs? Cities in Delaware with the most Patient Access Service Representative job openings:
Patient Access Service Representative jobs near you

Patient Access Representative - Wilmington

Cincinnati Children's

Wilmington, DE • On-site

$16.75 - $21.25/hr

Full-time

Posted 6 days ago

Cincinnati Children's Hospital Medical Center rating

7.4

Company rating: 7.4 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

339th of 1,054 rated hospitals

Job description

Primary Location

Wilmington Primary Care

Department

CCHMC Wilmington Primary Care

Shift

Day (United States of America)

Schedule

Full time

Weekly Hours

40

FTE

1

Employee Status

Regular


Cincinnati Children's is looking for a Patient Representative II to support patient access work at the Wilmington location. This role helps patients and families move through registration, scheduling, and related front-end processes with accuracy, care, and clear communication.

Work Environment

  • Wilmington location.

  • Full-time 1.0 schedule.

  • One late night per week from 10:00 a.m. to 7:00 p.m. and a Saturday rotation from 8:00 a.m. to noon every three weeks.

What You Will Do

  • Register and schedule patients for inpatient and outpatient services.

  • Assistpatients, families, staff, and external agencies withaccuratepatient registration, admission, and scheduling.

  • Investigate and resolve customer requests, questions, or routine problems using CCHMC policies and procedures.

  • Support revenue cycle, health information management, and regulatory needs by obtaining and enteringaccurateinformation and forms.

  • Complete and authenticate documents and questionnaires needed for regulatory compliance.

  • Support patient safety by helpingidentifythe correct patient, special needs, and isolation precautions when applicable.

  • Protect patient and family medical and financial information by following confidentiality and privacy expectations.

What Will Help You Be Successful

  • Strong interpersonal communication with patients, families, coworkers, and providers.

  • Comfort working in a small practice setting where teamwork and clear handoffs matter.

  • Ability to learn processes and systems whilemaintainingaccuracy.

  • Customer service mindset and willingness to ask questions when something is unclear.

Job Qualifications

  • High school diploma or equivalent.

  • 2+ years of work experience in a related job discipline.

Preferred Qualifications

  • Helpful experience includes patient access, registration, scheduling, customer service, healthcare office support, or similar front-facing service work.

  • Experience working with families, patients, providers, or internal teams is helpful.

  • Candidates changing careers or early in their career may be considered when they showstrong communication, reliability, and learning ability.

About Us

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's is:

  • Recognized by U.S. News & World Report as atop 10 best Children's Hospitals in the nation for more than 15 years

  • Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH)Funding

  • Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025)

  • One of the nation'sAmerica's Most Innovative Companiesas noted by Fortune

  • Consistently certified as great place to work

  • A Leading Disability Employeras noted by theNational Organization on Disability

  • Magnet designated for the fourth consecutive time by theAmerican Nurses Credentialing Center (ANCC)

We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us.

Comprehensive job description provided upon request.

Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability

What Cincinnati Children's Hospital Medical Center employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Cincinnati Children's Hospital Medical Center logo

About Cincinnati Children's Hospital Medical Center

Sourced by ZipRecruiter

Cincinnati Children's Hospital Medical Center, located in Cincinnati, OH, US, is a premier pediatric hospital renowned for its exceptional clinical services, research programs, and medical education. The healthcare institution, founded in 1883, holds a sterling reputation in the industry, with a mission to improve child health and transform delivery of care through fully integrated, globally recognized research, education and innovation. As one of the oldest and most distinguished pediatric hospitals in the United States, Cincinnati Children's continues to offer a broad range of high-quality, compassionate care to children in the community and around the globe. As a testament to its dedication, it has consistently been ranked among the top three US pediatric hospitals by U.S. News & World Report.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1883

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