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Patient Access Representative Jobs in Delaware (NOW HIRING)

Concerted Care Group

Patient Access Specialist

Dover, DE · On-site

$20 - $21/hr

Patient Access Specialist Dover, Delaware, United States Kolmac Integrated Behavioral Health and ... Manages all incoming telephone calls and represents the agency as a first point of contact with a ...

U. S. Digestive Health

Patient Access Coordinator 1

Newark, DE · On-site

$16.75 - $21.25/hr

The Patient Access Coordinator I also handles payments, acts as a patient advocate and company representative while consistently demonstrating flexibility, cooperation, and support for the office ...

Bayhealth

Patient Access Specialist II

Dover, DE · On-site

$17.25 - $23/hr

The Patient Access Specialist II is the second level role of the Patient Access career path. Under the supervision of the Patient Access, Supervisor and Team Lead, the Patient Access Specialist II ...

Bayhealth

Patient Access Specialist II

Dover, DE · On-site

$13.75 - $18.25/hr

The Patient Access Specialist II is the second level role of the Patient Access career path. Under the supervision of the Patient Access, Supervisor and Team Lead, the Patient Access Specialist II ...

Bayhealth

Patient Access Specialist I

Dover, DE · On-site

$17.25 - $23/hr

Under the supervision of the Patient Access, Supervisor and Team Lead, the Patient Access ... patient representative by using clear and respectful communication while obtaining necessary ...

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Patient Access Representative information

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$12

$19

$24

How much do patient access representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for patient access representative in Delaware is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can involve managing high-volume workloads and requires attention to detail, but it generally does not require advanced technical skills or extensive experience. Training is often provided on the job, and certifications like the Certified Patient Access Manager (CPAM) can enhance job prospects.
More about Patient Access Representative jobs

What are the most commonly searched types of Patient Access Representative jobs in Delaware?

The most popular types of Patient Access Representative jobs in Delaware are:

What are popular job titles related to Patient Access Representative jobs in Delaware?

For Patient Access Representative jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Patient Access Representative jobs in Delaware look for?

The top searched job categories for Patient Access Representative jobs in Delaware are:

What cities in Delaware are hiring for Patient Access Representative jobs?

Cities in Delaware with the most Patient Access Representative job openings:

What are popular job titles related to Patient Access Representative jobs in DE?

For Patient Access Representative jobs in DE, the most frequently searched job titles are:

Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,651 per year, or $19.1 per hour.

Associate Patient Access Rep- Central Referral

eCommunity.com

Wilmington, DE • On-site

Other

Posted 4 days ago

Job description

Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, community is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.
Exceptional Skills and Qualifications
The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below:
• High School Diploma or GED High School diploma or GED equivalent (Required)
• 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)
• Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)
• Completes Admissions, Discharges, and Transfers in a timely manner when applicable
• Ability to monitor and perform all patient hospital and/or ambulatory movement
• Utilizes EPIC work queue to pre-register scheduled patients
• Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient
• Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits
• Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services
• Confirms the completeness of the electronic health record (EHR) and makes necessary changes

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