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Patient Access Representative Jobs in Delaware (NOW HIRING)

Bayhealth

Patient Access Specialist I

Dover, DE · On-site

$17.25 - $23/hr

Under the supervision of the Patient Access, Supervisor and Team Lead, the Patient Access ... patient representative by using clear and respectful communication while obtaining necessary ...

Dulyhealthandcare

$15.10 - $22.70/hr

Patient Service Representative- OBGYN Location: Naperville Clinic Hours: Monday-Friday 7am to 6 ... Access to a mental health benefit at no cost. * Employer provided life and disability insurance ...

ChristianaCare

Access Coordinator II

Newark, DE · On-site

$19.84 - $29.76/hr

To promote patient and physician satisfaction through proactive patient access activities ... Hourly Pay Range: $19.84 - $29.76 This pay rate/range represents ChristianaCare's good faith and ...

Christiana Care Health Services

$22.29 - $33.44/hr

Job Details Help Keep Patient Care Moving at One of the Region's Largest Hospitals If you're an ... Hourly Pay Range: $22.29 - $33.44 This pay rate/range represents ChristianaCare's good faith and ...

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All JobsPatient Access Representative JobsPatient Access Representative Jobs in Delaware

Patient Access Representative information

See Delaware salary details

$12

$19

$24

How much do patient access representative jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for patient access representative in Delaware is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can be fast-paced and requires attention to detail, but it generally involves on-the-job training and does not require advanced degrees. Success in this position depends on familiarity with healthcare systems and customer service experience.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What does a patient access representative do?

A patient access representative is responsible for scheduling appointments, verifying patient insurance coverage, collecting payments, and ensuring accurate registration of patient information. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage data efficiently.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.
More about Patient Access Representative jobs
What are the most commonly searched types of Patient Access Representative jobs in Delaware? The most popular types of Patient Access Representative jobs in Delaware are:
What are popular job titles related to Patient Access Representative jobs in Delaware? For Patient Access Representative jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Patient Access Representative jobs in Delaware look for? The top searched job categories for Patient Access Representative jobs in Delaware are:
What cities in Delaware are hiring for Patient Access Representative jobs? Cities in Delaware with the most Patient Access Representative job openings:
What are popular job titles related to Patient Access Representative jobs in DE? For Patient Access Representative jobs in DE, the most frequently searched job titles are:
Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Delaware as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,651 per year, or $19.1 per hour.

Patient Access Representative - Wilmington

Cincinnati Children's

Wilmington, DE • On-site

$16.75 - $21.25/hr

Full-time

Posted 5 days ago

Cincinnati Children's Hospital Medical Center rating

7.4

Company rating: 7.4 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

339th of 1,054 rated hospitals

Job description

Primary Location

Wilmington Primary Care

Department

CCHMC Wilmington Primary Care

Shift

Day (United States of America)

Schedule

Full time

Weekly Hours

40

FTE

1

Employee Status

Regular


Cincinnati Children's is looking for a Patient Representative II to support patient access work at the Wilmington location. This role helps patients and families move through registration, scheduling, and related front-end processes with accuracy, care, and clear communication.

Work Environment

  • Wilmington location.

  • Full-time 1.0 schedule.

  • One late night per week from 10:00 a.m. to 7:00 p.m. and a Saturday rotation from 8:00 a.m. to noon every three weeks.

What You Will Do

  • Register and schedule patients for inpatient and outpatient services.

  • Assistpatients, families, staff, and external agencies withaccuratepatient registration, admission, and scheduling.

  • Investigate and resolve customer requests, questions, or routine problems using CCHMC policies and procedures.

  • Support revenue cycle, health information management, and regulatory needs by obtaining and enteringaccurateinformation and forms.

  • Complete and authenticate documents and questionnaires needed for regulatory compliance.

  • Support patient safety by helpingidentifythe correct patient, special needs, and isolation precautions when applicable.

  • Protect patient and family medical and financial information by following confidentiality and privacy expectations.

What Will Help You Be Successful

  • Strong interpersonal communication with patients, families, coworkers, and providers.

  • Comfort working in a small practice setting where teamwork and clear handoffs matter.

  • Ability to learn processes and systems whilemaintainingaccuracy.

  • Customer service mindset and willingness to ask questions when something is unclear.

Job Qualifications

  • High school diploma or equivalent.

  • 2+ years of work experience in a related job discipline.

Preferred Qualifications

  • Helpful experience includes patient access, registration, scheduling, customer service, healthcare office support, or similar front-facing service work.

  • Experience working with families, patients, providers, or internal teams is helpful.

  • Candidates changing careers or early in their career may be considered when they showstrong communication, reliability, and learning ability.

About Us

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's is:

  • Recognized by U.S. News & World Report as atop 10 best Children's Hospitals in the nation for more than 15 years

  • Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH)Funding

  • Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025)

  • One of the nation'sAmerica's Most Innovative Companiesas noted by Fortune

  • Consistently certified as great place to work

  • A Leading Disability Employeras noted by theNational Organization on Disability

  • Magnet designated for the fourth consecutive time by theAmerican Nurses Credentialing Center (ANCC)

We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us.

Comprehensive job description provided upon request.

Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability

What Cincinnati Children's Hospital Medical Center employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Cincinnati Children's Hospital Medical Center logo

About Cincinnati Children's Hospital Medical Center

Sourced by ZipRecruiter

Cincinnati Children's Hospital Medical Center, located in Cincinnati, OH, US, is a premier pediatric hospital renowned for its exceptional clinical services, research programs, and medical education. The healthcare institution, founded in 1883, holds a sterling reputation in the industry, with a mission to improve child health and transform delivery of care through fully integrated, globally recognized research, education and innovation. As one of the oldest and most distinguished pediatric hospitals in the United States, Cincinnati Children's continues to offer a broad range of high-quality, compassionate care to children in the community and around the globe. As a testament to its dedication, it has consistently been ranked among the top three US pediatric hospitals by U.S. News & World Report.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1883

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