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Patient Access Jobs in Delaware (NOW HIRING)

InfiCare Technologies

Patient Access Manager

Dover, DE · On-site

$71K - $111K/yr

Patient Access Manager Job Location: Dover, DE 19901 Pay Rate : $71,656.00 - $111,051.20/YEARLY Shift: Days Duration: Permanent Full Time Feel free to contact me at 703-652-5191 / Max@inficare.com ...

Bayhealth

Patient Access Specialist I

Dover, DE · On-site

$17.25 - $23/hr

Under the supervision of the Patient Access, Supervisor and Team Lead, the Patient Access Specialist I (PAS I) performs complete and accurate registration and admissions functions to provide ...

Bayhealth

Patient Access Specialist I

Dover, DE · On-site

$17.25 - $23/hr

Under the supervision of the Patient Access, Supervisor and Team Lead, the Patient Access Specialist I (PAS I) performs complete and accurate registration and admissions functions to provide ...

Bayhealth

Patient Access Specialist I

Dover, DE · On-site

$13.75 - $18.25/hr

Under the supervision of the Patient Access, Supervisor and Team Lead, the Patient Access Specialist I (PAS I) performs complete and accurate registration and admissions functions to provide ...

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Patient Access information

See Delaware salary details

$12

$19

$24

How much do patient access jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient access in Delaware is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What does a patient access employee do?

A patient access employee is responsible for greeting patients, verifying insurance information, collecting co-pays, and scheduling appointments. They serve as the first point of contact in healthcare settings and often use electronic health record systems to manage patient information efficiently.

What are some common challenges faced by patient access professionals, and how can they be managed?

Patient Access professionals often encounter challenges such as managing high patient volumes, handling complex insurance verifications, and ensuring accuracy in data entry under time constraints. Effective communication skills and attention to detail are essential to prevent billing errors and maintain patient satisfaction. Many organizations provide ongoing training and support, and working collaboratively with clinical and billing teams can help address issues quickly. Adapting to changing healthcare regulations and technology updates is also crucial for success in this role.

What is a patient access representative?

Patient access jobs include positions such as patient access representative, patient access specialist, patient access manager, access supervisor, and patient access coordinator. These jobs are found in a variety of medical facilities, such as a hospital or assisted living center, and involve the administration and management of healthcare access for customers. Specific duties vary depending on the position, but your responsibilities typically include the admission, intake, and registration of new patients or those returning to a hospital or medical facility. You may also handle the financial aspects of patient access services, such as verifying benefits, providing patients with information about different health care options, and offering financial counseling.

Is patient access a good career?

Patient access is a viable healthcare career that involves coordinating patient appointments, verifying insurance, and managing medical records. It often requires strong communication skills, attention to detail, and familiarity with healthcare systems and electronic health records. The role can offer stable employment and opportunities for advancement within healthcare organizations.
More about Patient Access jobs

What are the most commonly searched types of Patient Access jobs in Delaware?

The most popular types of Patient Access jobs in Delaware are:

What are popular job titles related to Patient Access jobs in Delaware?

For Patient Access jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Patient Access jobs in Delaware look for?

The top searched job categories for Patient Access jobs in Delaware are:

What cities in Delaware are hiring for Patient Access jobs?

Cities in Delaware with the most Patient Access job openings:

Patient Access jobs near you
Infographic showing various Patient Access job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, and 7% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,651 per year, or $19.1 per hour.

Patient Access Specialist

Ensemble Health Partners

Millville, DE • On-site

$17 - $18.15/hr

Other

Medical, Retirement

Re-posted 4 days ago

Ensemble Health Partners rating

6.6

Company rating: 6.6 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

140th of 150 rated financial services

Job description

Patient Access Specialist

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

The Opportunity:

  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • This position pays between $17.00 - $18.15/hr based on experience

***This position is an onsite role, and candidates must be able to work on-site at Beebe Healthcare (Emergency Dept).

The Patient Access Specialist is responsible for performing admission duties for all patients admitted for services at the hospital. They are responsible for fulfilling these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities:

  • Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity/compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
  • Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
  • They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
  • Patient Access staff will be held accountable for point of service goals as assigned.
  • Patient Access staff are responsible for pre-registration of patient accounts before patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
  • The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian and obtains necessary signatures and the witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
  • Reviews eligibility responses in the insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into the system to support (POS) Point of Service Collections and billing processes to assist with a clean claim rate.
  • Responsible for accurately screening medical necessity using the Advance Beneficiary Notice (ABN) software to inform Medicare patients of potential non-payment of tests by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
  • Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurately, and on time to meet audit standards and provides statistical data to Patient Access leadership.

Required Qualifications

  • High School Diploma/GED Required
  • CRCR Certification (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)

Experience We Love:

  • 1+ years of customer service experience
  • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences

Join an award-winning company

Five-time winner of "Best in KLAS" 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

Innovation

Work-Life Flexibility

Leadership

Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

  • Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.

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