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Patient Access Service Representative Jobs in Delaware

RadNet

Patient Service Representative

Newark, DE · On-site

$16/hr

When you join usas a Patient Service Representative ,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

Patient Service Representative

Wilmington, DE

$16 - $22/hr

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

Patient Service Representative

Middletown, DE · On-site

$16.50 - $21/hr

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

Patient Service Representative

Middletown, DE · On-site

$16 - $22/hr

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

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Showing results 21-40

All JobsPatient Access Service Representative JobsPatient Access Service Representative Jobs in Delaware

Patient Access Service Representative information

See Delaware salary details

$12

$19

$24

How much do patient access service representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient access service representative in Delaware is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers may prefer prior experience in healthcare or administrative roles, and training is often provided on the job. Certification is not required but can enhance job prospects.

Is it hard to be a patient access service representative?

Being a patient access service representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be fast-paced and may involve managing multiple priorities, but it generally does not require extensive prior experience or advanced certifications. Success in this position depends on attention to detail, customer service skills, and the ability to work under pressure.

What are the duties of a patient access service representative?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance and personal information, collecting copayments, and ensuring accurate registration in the healthcare facility's system. They serve as the first point of contact for patients, requiring strong communication skills and familiarity with electronic health records and billing processes.

What are popular job titles related to Patient Access Service Representative jobs in Delaware?

For Patient Access Service Representative jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Patient Access Service Representative jobs in Delaware look for?

The top searched job categories for Patient Access Service Representative jobs in Delaware are:

What cities in Delaware are hiring for Patient Access Service Representative jobs?

Cities in Delaware with the most Patient Access Service Representative job openings:

Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Delaware as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $39,651 per year, or $19.1 per hour.

Patient Service Representative

RadNet

Newark, DE • On-site

$16/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago

RadNet rating

6.5

Company rating: 6.5 out of 10

Based on 169 frontline employees who took The Breakroom Quiz

572nd of 898 rated healthcare providers

Job description

Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join usas a Patient Service Representative,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
  • Greet and register patients in a friendly and service-oriented manner.
  • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
  • Collect and log all co-pays and fees
  • Answer/transfer incoming phone calls.
  • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
  • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
  • Coordinate with the back-office staff for timely and effective care of patients
  • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
  • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
  • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
  • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
  • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
  • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
  • Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

You Are:
  • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
  • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
  • Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service

To Ensure Success In This Role, You Must Have:
  • High School Diploma or GED
  • Intermediate to advanced computer skills
  • Strong multitasking and communication skills
  • Experience providing exceptional customer service
  • Medical terminology knowledge and recent medical/radiology office experience is preferred.

We Offer:
  • Comprehensive Medical, Dental and Vision coverages.
  • Health Savings Accounts with employer funding.
  • Wellness dollars
  • 401(k) Employer Match
  • Free services at any of our imaging centers for you and your immediate family.

What RadNet employees say

Pay

Benefits

Hours and flexibility

Workplace

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About RadNet

Sourced by ZipRecruiter

At RadNet, we are Leading Radiology Forward. RadNet aligns innovative solutions to deliver high-quality, cost-effective consumer-focused healthcare. Backed by 40 years of experience and with over 10,000 employees and over 380 imaging centers in 9 states, we are positioned for the future of healthcare.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1980

Social media

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