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Patient Access Management Jobs (NOW HIRING)

HealthPoint Texas

Patient Access Manager

Bryan, TX · On-site

Staff Leadership, Training & Performance Management * Directly manage patient access supervisors and/or frontline staff across multiple clinic locations within the assigned region. * Ensure ...

HealthPoint Texas

Patient Access Manager

Bryan, TX · On-site

Staff Leadership, Training & Performance Management * Directly manage patient access supervisors and/or frontline staff across multiple clinic locations within the assigned region. * Ensure ...

Columbia University

Patient Access Manager

New York, NY · On-site

$75K - $95K/yr

Call Center Operations & Team Management * Supervise the daily operations of a modality-specific patient access team responsible for scheduling imaging appointments across multiple locations.

Columbia University

Patient Access Manager

New York, NY · On-site

$75K - $95K/yr

Call Center Operations & Team Management * Supervise the daily operations of a modality-specific patient access team responsible for scheduling imaging appointments across multiple locations.

Columbia University

Patient Access Manager

New York, NY · On-site

$75K - $95K/yr

Call Center Operations & Team Management * Supervise the daily operations of a modality-specific patient access team responsible for scheduling imaging appointments across multiple locations.

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How much do patient access management jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for patient access management in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Management vs Patient Registration Specialist?

AspectPatient Access ManagementPatient Registration Specialist
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Healthcare Access Associate (CHAA) are commonUsually requires high school diploma; certifications are less common
Work EnvironmentHospitals, clinics, healthcare facilities; involves coordinating patient flow and insurance verificationFront desk, reception areas; focuses on collecting patient information and initial data entry
Primary ResponsibilitiesManaging patient access, insurance pre-authorizations, scheduling, and financial clearanceGathering patient information, verifying identity, and completing registration forms

Patient Access Management and Patient Registration Specialist roles overlap in patient data collection but differ in scope. Patient Access Management involves broader responsibilities like insurance verification and financial clearance, while Patient Registration Specialists focus on initial data entry. Both roles are essential in healthcare settings to ensure smooth patient flow and accurate records.

What are some common challenges faced in Patient Access Management, and how can they be addressed?

In Patient Access Management, a frequent challenge is balancing efficient patient intake with ensuring accuracy in registration and insurance verification. Mistakes in these areas can lead to billing delays or denied claims, impacting patient satisfaction and revenue cycle performance. To address these challenges, many teams use robust training programs and leverage technology solutions like electronic health records and insurance eligibility tools. Collaboration with clinical, billing, and IT departments is essential to streamline workflows and quickly resolve issues as they arise.

What are the key skills and qualifications needed to thrive as a Patient Access Manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, patient registration processes, and insurance verification, usually supported by a bachelor’s degree in healthcare or business management. Familiarity with hospital information systems (HIS), electronic health records (EHR), and revenue cycle management software is typically required. Exceptional leadership, problem-solving abilities, and interpersonal communication are vital soft skills for managing teams and ensuring positive patient experiences. These competencies are crucial for streamlining patient intake, maximizing operational efficiency, and maintaining regulatory compliance in healthcare facilities.

What is Patient Access Management?

Patient Access Management refers to the processes and personnel responsible for facilitating patient entry into a healthcare facility. This role typically includes scheduling appointments, verifying insurance, handling patient registration, and ensuring accurate data collection. Effective patient access management streamlines administrative tasks, improves patient experiences, and helps healthcare organizations maintain compliance and optimize revenue cycles. Professionals in this field often serve as the first point of contact for patients, making strong communication and organizational skills essential.
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Patient Access Management jobs near you
Infographic showing various Patient Access Management job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 89% Full Time, and 8% Part Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.
Patient Access Manager

Patient Access Manager

Chippenham Hospital

Richmond, VA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

This position is incentive eligible.
Introduction

Do you have the career opportunities as a Patient Access Manager you want with your current employer? We have an exciting opportunity for you to join Chippenham Hospital, which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

Chippenham Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Patient Access Manager where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

As the Patient Access Manager, you will be responsible for assisting the Director in daily operations of all Patient Access functions and serve as the liaison between the Shared Service Center (SSC) and the facility. You will integrate the department’s services with the hospital’s primary functions, develop/implement policies and procedures that guide or support service, assess and improve department performance, and ensure orientation and continuing education of departmental staff. As a facility-based leader, you may recommend resources/space needed by the department and may participate in the selection of outside services. You serve as a key promoter of the SSC, which strives to meet and exceed the needs of its customers.  


What you will do in this role: 


  • Perform patient registration function when needed to ensure wait times are kept to a minimum 
  • Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations.  
  • Ensure QA on registrations for all areas of Registration  
  • Provide continuous training for and communicates changes to existing employees  
  • Prepare payroll and completes monthly work schedules as needed to ensure adequate staffing levels  
  • Follow-up on patient complaints promptly  
  • Implement and promote excellent customer service  
  • Work closely and professionally with outside agencies on special projects developed by the corporate office 
  • Interview, hire, evaluate, and counsel Patient Access staff members 

What qualifications you should have for this role: 


  • Bachelor’s Degree in Business or related field required. Equivalent work experience may substitute education requirements. 
  • Minimum three years’ experience in related area with two of these years being healthcare management experience  

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Access Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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