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Part Time Virtual Call Center Jobs (NOW HIRING)

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

Regions Hospital is looking for a part time Call Center Associate to join the Nutrition team. The Call Center Associate communicates with patients, hospital staff and family members to understand and ...

Regions Hospital

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

Regions Hospital is looking for a part time Call Center Associate to join the Nutrition team. The Call Center Associate communicates with patients, hospital staff and family members to understand and ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

Regions Hospital is looking for a part time Call Center Associate to join the Nutrition team. The Call Center Associate communicates with patients, hospital staff and family members to understand and ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

Regions Hospital is looking for a part time Call Center Associate to join the Nutrition team. The Call Center Associate communicates with patients, hospital staff and family members to understand and ...

Regions Hospital

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

Regions Hospital is looking for a part time Call Center Associate to join the Nutrition team. The Call Center Associate communicates with patients, hospital staff and family members to understand and ...

Dabella

Part Time Call Center

Hillsboro, OR

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

DaBella

Part Time Call Center

Hillsboro, OR · On-site

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

StretchLab

Call Center Representative

Houston, TX · On-site

$13 - $15/hr

We are looking for full and part time employees who want to advance with our fast growing brand ... Our Call Center Representatives are local to Houston, TX or any of the other locations operated by ...

SPS North America

Call Center Manager

New York, NY

$26 - $28/hr

What You'll Do Team & Call Center Operations * Supervise and support daily call center activities ... Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour ...

Legacy Parking

Call Center Representative

Chicago, IL · On-site

$16.50 - $20.50/hr

Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... Part-time hours needed. This is not a remote position. It is required to be onsite.

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Part Time Virtual Call Center information

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

More about Part Time Virtual Call Center jobs

What cities are hiring for Part Time Virtual Call Center jobs?

Cities with the most Part Time Virtual Call Center job openings:

What are the most commonly searched types of Virtual Call Center jobs?

The most popular types of Virtual Call Center jobs are:

What states have the most Part Time Virtual Call Center jobs?

States with the most job openings for Part Time Virtual Call Center jobs include:

What are popular job titles related to Part Time Virtual Call Center jobs?

For Part Time Virtual Call Center jobs, the most frequently searched job titles are:

Part Time Virtual Call Center jobs near you
Infographic showing various Part Time Virtual Call Center job openings in the United States as of September 2026, with employment types broken down into 100% Part Time. Highlights an 50% In-person, and 50% Remote job distribution.

Crisis Call Center Part Time Weekend Supervisor

Middletown, NY • On-site

Mental Health Association in Orange County, Inc.
51 - 200 employees
Learn more about Mental Health Association in Orange County, Inc.external

$29/hr

Part-time, Per diem

PTO

Re-posted 4 days ago

Job description

Title: Crisis Call Center Part Time Weekend Supervisor
Reports to: CCC Program Manager
Job Objectives:
Under the direction of the Crisis Call Center Program Manager, assist with the oversight of the Crisis Call Center Counselors during their assigned weekend shifts.
Part-Time Weekend Day Supervisor provides direct administrative supervision to Crisis Call Center counselors and is responsible for overseeing the delivery of Text4Teens services during the weekend.
Perform duties while actively promoting an environment consistent with MHA's Cultural Equity Policy and WELCOME Orange.
Responsibilities:
  • Provide administrative, and technical supervision to individuals answering the calls or texts (i.e. clinical counselor, counselor, per diem, and volunteers/interns).
  • Provide supervision with staff counselors including monthly supervisions and annual reviews.
  • Provide coaching where necessary, identify areas of improvement, and make recommendations for remediation in consultation with Crisis Call Center Program Manager.
  • Responsible for prioritizing work and delegating tasks to ensure proper coverage.
  • Oversight of the Text4Teens services.
  • Responsible for On-Call coverage one as needed.
  • Responsible for monitoring and/or completing required data collection, statistical, and program reports.
  • Responsible for the general oversight of the Crisis Call Center during the Crisis Call Center Program Manager's absence.
  • Ensure compliance of staff, per diem and volunteers/interns during your shift to ensure program standards, policies, procedures, and guidelines are followed.
  • Responsible for prioritizing work and delegating tasks to ensure proper coverage of functions. (i.e., assist as part of a team in the overall management of call flow and Text4Teens).
  • Answer crisis calls when needed.
  • Provide "real time" support to Crisis Call Center Counselors experiencing difficulties on calls and handle escalated caller inquiries promptly and professionally when necessary.
  • Initiate debriefing sessions with Crisis Call Center Counselors, and volunteers/interns after they have taken a difficult call, text or when they need additional support.
  • Oversight of the Crisis Call Center resource directories.
  • Collaborate with Program Manager and Crisis Call Center Clinical Counselors and Counselors in de-escalation of caller contacts that warrant supervisory intervention (through coaching of crisis call center counselors and/or contact with caller).
  • Complete weekly, monthly and quarterly reports and listen to call audio as indicated for quality improvement and operations to Program Manager.
  • Assist with training new staff, volunteers/interns and provide on-going supervision/coaching during shift.
  • Maintain responsibility for meeting service levels and maintaining efficient operations during assigned shift.
  • Work with Program Manager to develop and ensure efficient dissemination of all core training requirements, policy and program changes and assist with implementation of new programs.
  • Ensures HIPAA laws and MHA confidentiality policies are followed.

Other Duties:
  • Duties outlined above are intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
  • Duties are subject to change based upon the final design/model of the Orange County Crisis Call Center.

Requirements
  • Master's in Social Work, Master's in Mental Health Counseling,
  • OR Masters in a related field with two years-experience with the practice of assessment and crisis management/intervention. (Minimum of 2 years of supervisory experience required.)
  • OR Bachelor's degree working towards your master's degree with two years-experience with the practice of assessment and crisis management, intervention. (Minimum of 3 years of supervisory experience required.)
  • Superior supervisory skills as evidenced by being organized, self-motivated, effective time management and can coordinate multiple tasks simultaneously.
  • Bilingual Spanish/English preferred.
  • Courteous, empathic, and professional manner.
  • Excellent interpersonal skills.
  • Excellent tact and diplomacy.
  • Ability to work efficiently in a team setting, with collaborative partners and in a high-paced environment.
  • Working knowledge of Motivational Interviewing and Strength-Based approaches.
  • Knowledge of human service resources, that include, but are not limited to: mental health, substance use, physical disabilities, physical health and developmental disability resources in Orange County, New York.
  • Effective written and oral communication skills.
  • Ability to maintain professional demeanor when handling crisis and ventilation contacts.
  • Ability to exercise sound judgment under crisis situations and to abide by regulations regarding confidentiality.
  • Efficiency with information-gathering, problem solving, and conflict-resolution.
  • Ability to adapt and be flexible to changes in protocol and program needs.
  • Proficiency in Excel and Microsoft Word required.
  • Valid Driver's License and ability to drive with current driving record acceptable for agency insurance coverage.

Terms of employment/benefits:
  • Up to sixteen (16) hours per week with a flexible schedule (hours may vary to meet the demand of the center) Saturday and/or Sunday.
  • Schedule may require irregular work hours due to the nature of operating 24 hours/7 days a week Crisis Call Center and it is expected that you will work the holiday if it falls on your assigned shift.
  • Locations: Emergency Service Center in Goshen (22 Wells Farm Road, Goshen, NY) and Mental Health Association in Orange County, Inc. in Middletown (73 James P. Kelly Way, Middletown, NY).
  • Paid holidays, PTO, Wellness, and sick leave according to MHA Policy.
  • 6-Week Mandatory new hire training required, which hours may differ than those hired to work.

Salary Description
$29.00 per hour

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