ZipRecruiter

Log In

2

Part Time Virtual Call Center Jobs in Philadelphia, PA

next page

Showing results 1-20

All JobsCall Center JobsPart Time Virtual Call Center JobsPart Time Virtual Call Center Jobs in Philadelphia, PA

Part Time Virtual Call Center information

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are the most commonly searched types of Virtual Call Center jobs in Philadelphia, PA?

The most popular types of Virtual Call Center jobs in Philadelphia, PA are:

What are popular job titles related to Part Time Virtual Call Center jobs in Philadelphia, PA?

For Part Time Virtual Call Center jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Part Time Virtual Call Center jobs in Philadelphia, PA look for?

The top searched job categories for Part Time Virtual Call Center jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Part Time Virtual Call Center jobs?

Cities near Philadelphia, PA with the most Part Time Virtual Call Center job openings:

Part Time Virtual Call Center jobs near you
Infographic showing various Part Time Virtual Call Center job openings in Philadelphia, PA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 49% In-person, and 51% Remote job distribution.

Call Center Representative

Wachter, Inc.

Mount Laurel, NJ

$16 - $18/hr

Part-time

Re-posted 21 days ago

Wachter rating

8.6

Company rating: 8.6 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!
 
Wachter is accepting applications for a Staff Safe Agent to join our growing, fast-paced call center operating 24 hours a day, 365 days a year ONSITE at the Mt. Laurel, NJ.  In this role, you will support participating businesses Nationwide utilizing the StaffSafe system to ensure the welfare of staff and customers. 
 
 
WE ARE NEEDING TO HIRE FOR THE FOLLOWING PART-TIME SHIFT: 
 
 Saturday and Sunday:  PT shift Saturdays and Sundays 7a-3:30p   
 
 
 
As a Staff Safe Agent, you will be fielding Inbound calls from staff at participating businesses Nationwide when they feel their safety and/or that of their patrons is at risk and work to de-escalate the situation at hand.  We are committed to providing exceptional care and support to staff members of participating businesses when in need.
  
As a key member of our Team, you will play a vital role in ensuring the well-being and safety of our clients in emergency situations and work to resume safe & normal operation of the business as quickly as possible.  
 
RESPONSIBILITIES:
  • Field LIVE assistance calls from participating clients Nationwide
  • De-escalate conflicts and provide reassurance
  • Contact local Emergency Service, as necessary
  • Data entry
  • Monitoring of CC-TV
REQUIREMENTS:
  • Applicant must be 18 years of age or older.
  • Be able to pass standard background checks & drug testing
  • Possess strong & effective written & verbal communication skills, problem-solving skills, and attention to detail
  • Well-spoken
  • Ability to multi-task while remaining neutral, calm, & focused under pressure
  • Possess a High School diploma or equivalent
  • 2+ years of experience in a Customer Service-related job field/environment
  • Ability to effectively work in office effectively in a team environment
  • Ability to take overtime, if needed
About:
 
Wachter is a family-owned company since 1930 and we see each employee as a critical piece of the Wachter Family. With over 900 licenses across the country, Wachter serves commercial and industrial clients with the right technologies needed to keep them successful.
 
We design, install, and maintain the technologies that keep businesses operating efficiently. Our team of dedicated electricians, engineers, and technicians provides electrical, data, security, communications, and automation services to clients in numerous industries.
 
 
Follow us on Facebook, Instagram, Twitter, and LinkedIn.
 
We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What Wachter employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom