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Part Time Virtual Call Center Jobs in Erie, PA (NOW HIRING)

footprint Solutions

Part Time Merchandiser

Erie, PA · On-site

$13/hr

Description Flexible Schedule, Part time - typically 1 to 2 days per week, 2 to 4 hours per day ... Virtual training provided and access to a 7 day a week service center. * 401k with company match ...

Stride, Inc.

High School Math Teacher

North East, PA · On-site +1

$17 - $20/hr

This position is virtual and open to residents of the 50 states and Washington, D.C. K12, a Stride ... THIS IS A PART-TIME POSITION THAT WILL LIKELY PAY $17-$20/HOUR Essential Functions : Reasonable ...

Stride, Inc.

High School English Teacher

North East, PA · On-site +1

$17 - $20/hr

This position is virtual and open to residents of the 50 states and Washington, D.C. K12, a Stride ... THIS IS A PART-TIME POSITION THAT WILL LIKELY PAY $17-$20/HOUR Essential Functions : Reasonable ...

Son

SOS Temporary Program

North East, PA · On-site

$15 - $19/hr

... part-time and full-time temporary positions throughout the State of Nebraska. Whether you're a ... Call us at 402-471-2075 (Option 1) Or email: State.TempProgram@nebraska.gov

Lowe's

Full Time - Sales Specialist Flooring

Erie, PA

$21.75 - $29.50/hr

How We Support You Whether you need a part-time position or a place to plant yourself and grow ... center, answering phones, and talking to customers. As a Sales Specialist, you'll spend most of ...

Lowe's

Full Time - Sales Specialist Flooring

Erie, PA

$21.75 - $29.50/hr

How We Support You Whether you need a part-time position or a place to plant yourself and grow ... center, answering phones, and talking to customers. As a Sales Specialist, you'll spend most of ...

All JobsCall Center JobsPart Time Virtual Call Center JobsPart Time Virtual Call Center Jobs in Erie, PA

Part Time Virtual Call Center information

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are the most commonly searched types of Virtual Call Center jobs in Erie, PA?

The most popular types of Virtual Call Center jobs in Erie, PA are:

What are popular job titles related to Part Time Virtual Call Center jobs in Erie, PA?

For Part Time Virtual Call Center jobs in Erie, PA, the most frequently searched job titles are:

What job categories do people searching Part Time Virtual Call Center jobs in Erie, PA look for?

The top searched job categories for Part Time Virtual Call Center jobs in Erie, PA are:

What cities near Erie, PA are hiring for Part Time Virtual Call Center jobs?

Cities near Erie, PA with the most Part Time Virtual Call Center job openings:

Part Time Virtual Call Center jobs near you
Infographic showing various Part Time Virtual Call Center job openings in Erie, PA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 92% In-person, and 8% Remote job distribution.

Customer Support Specialist - Part time

Andover Bank

Erie, PA • On-site

Part-time

Posted 23 days ago

Job description

Job Type
Part-time
Description
The Customer Support Specialist handles incoming calls and provides superior telephone customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Regular onsite attendance
  • Ability to work well with others in a team environment
  • Provides accurate, efficient and exceptional customer service to both internal and external customers
  • Maintains knowledge of bank regulations, security and compliance responsibilities, products, policies, procedures and meets deadlines
  • Satisfactorily completes all training required for the position
  • Maintains a positive, professional customer-orientated attitude
  • Processes all customer service calls to promote superior customer service, technical accuracy, and conformity to all company policies
  • Identifies and handles customer inquiries completely and accurately
  • Resolves customer complaints and problems to the satisfaction of the customer
  • Educates the customer about the organization's products and services and directs them to available resources for self-help
  • Explains, promotes and sells products or services to optimize the opportunity of each customer contact
  • Operates Live Chat feature
  • Processes check orders for customers
  • Processes customer telephone requests such as; Address changes, Coin orders, Research requests, Debit card limit increases
  • Processes returned mail
  • Assists customers with online banking, debit card, and Infoline inquires
  • Suggests call center improvements and participates in initiatives for increased effectiveness
  • Participates in meetings and trainings to ensure up-to-date knowledge
  • Accepts coaching, direction and adheres to the work schedule
  • Other duties may be assigned

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE
High school diploma or general education degree (GED) required. Two to four years related experience and/or training; or equivalent combination of higher education and experience.
LANGUAGE SKILLS
Exceptional verbal communication skills. Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, percentages and decimals.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
OTHER QUALIFICATIONS
Computer Skills: Ability to perform basic computer skills and operate computer programs.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; or climb; and stoop, kneel or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
WORKING ENVIRONMENT/CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
No hazardous or significantly unpleasant conditions (such as a typical office)
Noise level is usually moderate
JOB LOCATION: Headquaters located in Andover, OH or possible branch location pending office availability

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