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Home Inbound Call Center Jobs in Philadelphia, PA

... call center. We are a local manufacturer who prides itself on the quality of our products and ... This is an inbound & outbound calling position following up on existing database leads to rekindle ...

Call Center Representative

Collegeville, PA · On-site

$15.75 - $19.75/hr

... call center. We are a local manufacturer who prides itself on the quality of our products and ... This is an inbound & outbound calling position following up on existing database leads to rekindle ...

... call center. We are a local manufacturer who prides itself on the quality of our products and ... This is an inbound & outbound calling position following up on existing database leads to rekindle ...

Call Center- Inbound

Evesham, NJ · On-site

$19 - $20/hr

... call center environment, handling incoming calls daily in a pleasant and calm manner to answer ... Work overtime as needed.Handling inbound calls from internal inbound and external outbound ...

Call Center Representative

Evesham, NJ · On-site

$45K - $74K/yr

Call Center Representative We are expanding and hiring 2 motivated Call Center Representatives to handle inbound calls from customers already interested in our products and services. This is a sales ...

Call Center Rep

Florence, NJ · On-site

$18 - $19/hr

Position Summary The Call Center Representative handles a large volume of inbound and outbound calls, takes orders, answers questions and addresses any concerns of the customer. This position ...

Inside Sales Representative

Evesham, NJ · On-site

$52K - $114K/yr

Inbound Call Center Sales Representative - Final Expense Division We are expanding our Final Expense division and are hiring 2 motivated Inbound Call Center Sales Representatives . This role is ideal ...

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Home Inbound Call Center information

See Philadelphia, PA salary details

$12

$17

$23

How much do home inbound call center jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for home inbound call center in Philadelphia, PA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.41 per hour, depending on experience, location, and employer.

What is a home inbound call center?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in a home inbound call center position?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

What are the typical work hours and scheduling expectations for a home inbound call center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

Infographic showing various Home Inbound Call Center job openings in Philadelphia, PA as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $36,378 per year, or $17.5 per hour.

Call Center Representative

SS Industries

Collegeville, PA • On-site

$18/hr

Full-time

Posted 26 days ago


Job description

POSITION SUMMARY

We are seeking an energetic, hard working person with a passion for great service for our growing call center. 
We are a local manufacturer who prides itself on the quality of our products and service to our customers.
This is an inbound & outbound calling position following up on existing database leads to rekindle sales opportunities. This is a full time position. Occasional weekend hours.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Inbound call handling & outbound calling to existing database of interested leads.
  • Accurate, timely, and professional written responses to emails and chat conversations.
  • Follow script and questionnaire regarding continued interest and quality of experience.
  • Provide accurate information and keep detailed notes in SalesForce CRM.
  • Administrative duties as directed.

 

REQUIRED SKILLS & EXPERIENCE

  • Basic computer knowledge and skills (including Microsoft Windows).
  • Professional demeanor in all written and verbal correspondence.
  • CRM experience with Salesforce preferred. 
  • Call Center Experience preferred.
  • Positive and engaging attitude.
  • Excellent communication skills.
  • Ability to think in a very fast paced environment.
  • Attention to detail and accuracy.
  • Excellent attendance record.
  • Ability to take constructive criticism is a must.